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I can remember Dazz recommending that an odometer reading was taken, and chalk marks placed on the tyres - to see if the vehicle had actually been moved
Also, his reply about the loan cars is for "loyal" customers who get their car serviced with them, and as I haven't done that, then I can get a loan car for $100 per day.Anyway, we'll see what happens next.
Quote from: h20melon on September 08, 2013, 09:53:26Also, his reply about the loan cars is for "loyal" customers who get their car serviced with them, and as I haven't done that, then I can get a loan car for $100 per day.Anyway, we'll see what happens next.Crap, how do they expect to get "loyal" customers with a policy like that.My friend needed a repair last week on his car. No loan car available, so the service manager GAVE him his car, while the other was repaired. It was only about 1.5 hours, but it's the goodwill and flexibility that the customer remembers.If I were you, I'd be telling them that you expect better.
They still quote the same "if the problem is not warranty related, then we will charge for time spent..." Phrase.
Quote from: rustynutz on September 18, 2013, 15:15:31Plus labour.How much would that be? 2 hours,?.
Quote from: eye30 on September 18, 2013, 15:19:16Quote from: rustynutz on September 18, 2013, 15:15:31Plus labour.How much would that be? 2 hours,?.I would like to see the guy who can dismantle the gearbox, replace the clutch, and fit the gearbox again in 2 hours. i think 3-4 hours is needed.
Quote from: Asterix on September 18, 2013, 19:10:27Quote from: eye30 on September 18, 2013, 15:19:16Quote from: rustynutz on September 18, 2013, 15:15:31Plus labour.How much would that be? 2 hours,?.I would like to see the guy who can dismantle the gearbox, replace the clutch, and fit the gearbox again in 2 hours. i think 3-4 hours is needed.Don't you just split the box from the engine. Remove old plate, put in new and join both back. No need to dismantle gearbox.
Had a call from HY and they said that they have disconnected to find oil in the clutch area. A seal isn't sealing from the gearbox.
Quote from: h20melon on September 19, 2013, 05:49:07Had a call from HY and they said that they have disconnected to find oil in the clutch area. A seal isn't sealing from the gearbox.Now why did the garage put you though all that - if its this then this etc $2400 please. Result!
Good point with terminology. I used distantle instead of disconnect.Had a call from HY and they said that they have disconnected to find oil in the clutch area. A seal isn't sealing from the gearbox.So they said that they have ordered parts and will replaced the clutch under warranty as it is damaged from the oil.Just waiting for a call back to confirm things.