i30 Owners Club
THE GARAGE (SERVICE, MAINTENANCE & REPAIR) => DIESEL => Topic started by: aerobharath on May 14, 2017, 16:04:51
-
hi guys,
i'm really confused and pissed off. I sent my i30 2012(new design) diesel 1.6 CRDi Auto 5dr car to the dealer for the 60000 miles service. I got it back the same day and drove for a week and found out that it was sluggish than before with a weird engine sound. Today i went back to the receipt and found out as per pic. :(
:link: Capture.JPG - Google Drive (https://drive.google.com/open?id=0B-3LGBldHCWrSFFEUFM4c1d3Sms)
"CARRIED OUT FIXED PRICE FULL PETROL SERVICE" :o
i don't know what to say. Please let me know if this is gonna ruin my car? I have shown the full list of things carried out?
Is it a typo or a mistake by the dealer? Please help :( I'm nervous and worried.
-
Probably a typo but I'd ring them just voice your concerns, Shell oil is the same for petrol and diesel so wont be a problem.
-
So long as they didn't change the spark plugs :snigger: :snigger: :snigger: :rofl: :rofl: :rofl:
-
I would suggest it would be impossible to do a petrol service on a diesel, the fuel and oil filters are different for one.
I dare say the mechanic has done the right job, and someone has made a typo.
On the plus side, over here anyway, diesel servicing is more expensive, so you probably saved some coin.
But as suggested nothing wrong with calling the dealer to confirm.
-
Hi aerobharath
:wts: Although I'd complain about the sluggishness when you enquire about the billing misnomer..
I'd be more concerned about the extras! They seemed to really stitch you up with the wiper blades, brakes and tyres.
Diesel i30's seem to be pretty easy on the brakes (maybe due to the engine braking of the diesel motor)
a) Were you aware the wipers weren't working poorly, the brakes were nearing the end of their life and the tyres were nearly bald?
b) Did they ring you to discuss these 3 items before proceeding?
-
:whsaid:
I saw those prices and went :Shocked: :faint:
-
What is actual mileage?
Tyres still legal
Was mot also done!
Did they return replaced items?
Did they call you before replacing?
Was it hy dealer or indy?
-
What is actual mileage?
Tyres still legal
Was mot also done!
Did they return replaced items?
Did they call you before replacing?
Was it hy dealer or indy?
We'll have to start calling you The Interrogator. :lol:
-
A little bit of self research and homework will probably put your mind a little to ease.
Look up those part number codes and they're all diesel related. I'd say it's just loaded into the system with the wrong description
(http://i.ebayimg.com/images/g/b4oAAOSwd4tT63as/s-l300.jpg)
(http://autopartsok.com/shop/42441/oil-filter-service-kit-k-263202a500.jpg)
-
HI Guys, thanks for your responses. Really appreciate it..
I called the dealer and he checked the part numbers and said its 100% for diesel parts. This gives me some peace but i still feel I have to check for myself.
I also told him that my car is sluggish and less responsive after service. Since it is still under warranty they have booked it for the next Monday for performance diagnostics. I hope it gets fixed. I will keep you guys updated on it for sure. thanks again
-
Probably a typo but I'd ring them just voice your concerns, Shell oil is the same for petrol and diesel so wont be a problem.
Probably, that's what he said now
-
Hi aerobharath
:wts: Although I'd complain about the sluggishness when you enquire about the billing misnomer..
I'd be more concerned about the extras! They seemed to really stitch you up with the wiper blades, brakes and tyres.
Diesel i30's seem to be pretty easy on the brakes (maybe due to the engine braking of the diesel motor)
a) Were you aware the wipers weren't working poorly, the brakes were nearing the end of their life and the tyres were nearly bald?
b) Did they ring you to discuss these 3 items before proceeding?
Hi Dazzler,
Regarding replacement parts, they phoned and told me all the mentioned need replacing. I was shocked to see the prices so I told them I would do all of them during MOT in 2 weeks.
Wipers work fine. They can wipe clean a dino's @$$ :D
Brakes are fine too. Its smooth and sharp. I never had any slips.
I had a puncture last month in rear right and replaced it for £54 with the recommended option but they want £80 for a budget option :(
Crazy, innit!!!!
-
What is actual mileage? - 60K
Tyres still legal - yes
Was mot also done! - not yet, i will do it in a couple of days
Did they return replaced items? - they haven't replaced, i said i will do it during MOT but i wont do it with them.
Did they call you before replacing? Yes, but i said don't replace.
Was it hy dealer or indy? Authorised Hyundai Dealer
-
A little bit of self research and homework will probably put your mind a little to ease.
Look up those part number codes and they're all diesel related. I'd say it's just loaded into the system with the wrong description
(http://i.ebayimg.com/images/g/b4oAAOSwd4tT63as/s-l300.jpg)
(http://autopartsok.com/shop/42441/oil-filter-service-kit-k-263202a500.jpg)
Yes, i should do it to find out myself... thanks :)
-
Hi aerobharath
:wts: Although I'd complain about the sluggishness when you enquire about the billing misnomer..
I'd be more concerned about the extras! They seemed to really stitch you up with the wiper blades, brakes and tyres.
Diesel i30's seem to be pretty easy on the brakes (maybe due to the engine braking of the diesel motor)
a) Were you aware the wipers weren't working poorly, the brakes were nearing the end of their life and the tyres were nearly bald?
b) Did they ring you to discuss these 3 items before proceeding?
Hi Dazzler,
Regarding replacement parts, they phoned and told me all the mentioned need replacing. I was shocked to see the prices so I told them I would do all of them during MOT in 2 weeks.
Wipers work fine. They can wipe clean a dino's @$$ :D
Brakes are fine too. Its smooth and sharp. I never had any slips.
I had a puncture last month in rear right and replaced it for £54 with the recommended option but they want £80 for a budget option :(
Crazy, innit!!!!
Thanks for the clarification. Glad you stood your ground. We hate our members being ripped off... :victory:
-
My main concern would be what oil they put in the engine. Unlike Australia the UK cars have a DPF which requires a special engine oil. I'm not sure what they put in a petrol - but it needs checking.
If it were me - I would be insisting they change the engine oil to ensure it's the right stuff - and witness them doing it.
Bloody muppets.
-
My main concern would be what oil they put in the engine. Unlike Australia the UK cars have a DPF which requires a special engine oil. I'm not sure what they put in a petrol - but it needs checking.
If it were me - I would be insisting they change the engine oil to ensure it's the right stuff - and witness them doing it.
Bloody muppets.
:whsaid:
It has to be a low ash formula I believe or it can damage the DPF which is an expensive component to replace.
-
What is actual mileage? - 60K
Tyres still legal - yes
Was mot also done! - not yet, i will do it in a couple of days
Did they return replaced items? - they haven't replaced, i said i will do it during MOT but i wont do it with them.
Did they call you before replacing? Yes, but i said don't replace.
Was it hy dealer or indy? Authorised Hyundai Dealer
Cheers
Put in for mot without replacing items at another garage and see how it gets on before you replace items.
-
My main concern would be what oil they put in the engine. Unlike Australia the UK cars have a DPF which requires a special engine oil. I'm not sure what they put in a petrol - but it needs checking.
If it were me - I would be insisting they change the engine oil to ensure it's the right stuff - and witness them doing it.
Bloody muppets.
:whsaid:
It has to be a low ash formula I believe or it can damage the DPF which is an expensive component to replace.
I dont even know if it has DPF in my car :( can you guys tell me how to find it? thanks in advance
-
What is actual mileage? - 60K
Tyres still legal - yes
Was mot also done! - not yet, i will do it in a couple of days
Did they return replaced items? - they haven't replaced, i said i will do it during MOT but i wont do it with them.
Did they call you before replacing? Yes, but i said don't replace.
Was it hy dealer or indy? Authorised Hyundai Dealer
Cheers
Put in for mot without replacing items at another garage and see how it gets on before you replace items.
Yes, going for the MOT today. :) looking forward to it
-
What is actual mileage? - 60K
Tyres still legal - yes
Was mot also done! - not yet, i will do it in a couple of days
Did they return replaced items? - they haven't replaced, i said i will do it during MOT but i wont do it with them.
Did they call you before replacing? Yes, but i said don't replace.
Was it hy dealer or indy? Authorised Hyundai Dealer
Cheers
Put in for mot without replacing items at another garage and see how it gets on before you replace items.
Yes, going for the MOT today. :) looking forward to it
Let us know the outcome and whether any of the items garage said needed replacing need to pass
-
My main concern would be what oil they put in the engine. Unlike Australia the UK cars have a DPF which requires a special engine oil. I'm not sure what they put in a petrol - but it needs checking.
If it were me - I would be insisting they change the engine oil to ensure it's the right stuff - and witness them doing it.
Bloody muppets.
:whsaid:
It has to be a low ash formula I believe or it can damage the DPF which is an expensive component to replace.
I dont even know if it has DPF in my car :( can you guys tell me how to find it? thanks in advance
We have only just started getting the DPF in Australia in the 3rd generation of i30 (our pollution laws are less strict than yours) but I think all UK delivered i30 CRDi (diesel) have them. :cool:
-
What is actual mileage? - 60K
Tyres still legal - yes
Was mot also done! - not yet, i will do it in a couple of days
Did they return replaced items? - they haven't replaced, i said i will do it during MOT but i wont do it with them.
Did they call you before replacing? Yes, but i said don't replace.
Was it hy dealer or indy? Authorised Hyundai Dealer
Cheers
Put in for mot without replacing items at another garage and see how it gets on before you replace items.
Yes, going for the MOT today. :) looking forward to it
Let us know the outcome and whether any of the items garage said needed replacing need to pass
hi all,
MOT passed yesterday with the following advisory notes.
Advisory notice item(s)
Nearside Front Inner Tyre worn close to the legal limit (4.1.E.1)
Offside Front Inner Tyre worn close to the legal limit (4.1.E.1)
Front Brake pad(s) wearing thin (3.5.1g)
Im looking forward to changing these in the coming weeks. Nothing to worry :)
Also, I was confused with the notes when I bought the car, the dealer said its nothing major to worry so i trusted him. Can you guys give me some explanation for the advisory notes from 2015 before i bought the car?
Advisory notice item(s)
Under-trays fitted obscuring some underside components
Engine covers fitted obscuring some components in the engine bay
Vehicle's internal headlight adjuster altered to recheck lights
Would be really helpful to gain knowledge with your expertise :) thanks
-
I guess they were to lazy to remove the undertray and engine cover to do a visual inspection :disapp:
The light adjustment just means they checked the roller dial.
-
I guess they were to lazy to remove the undertray and engine cover to do a visual inspection :disapp:
The light adjustment just means they checked the roller dial.
As far as i can recall from watching 2 years ago they do not remove any trays etc. Just look at underside with light and a quick look into the engine area.
So can't add any more
-
I guess they were to lazy to remove the undertray and engine cover to do a visual inspection :disapp:
The light adjustment just means they checked the roller dial.
As far as i can recall from watching 2 years ago they do not remove any trays etc. Just look at underside with light and a quick look into the engine area.
So can't add any more
I'll be keeping a watchful eye on mine tomorrow morning as they have to do a service and brake flush, I'll be inspecting their inspections :lol:
Already had them note that I don't want their oil - air filter - petrol treatment - washer bottle additive and don't touch my tyre pressures :)
-
I'll be keeping a watchful eye on mine tomorrow morning as they have to do a service and brake flush, I'll be inspecting their inspections :lol:
Already had them note that I don't want their oil - air filter - petrol treatment - washer bottle additive and don't touch my tyre pressures :)
You're a pleased man to harden, Craig. :lol:
-
I'll be keeping a watchful eye on mine tomorrow morning as they have to do a service and brake flush, I'll be inspecting their inspections :lol:
Already had them note that I don't want their oil - air filter - petrol treatment - washer bottle additive and don't touch my tyre pressures :)
You're a pleased man to harden, Craig. :lol:
And he means that, Craig, from the heart of his bottom.
-
You guys are Hill hairy ass.. :rofl:
-
You guys are Hill hairy ass.. :rofl:
:lol:
Eye sea watt ewe did their. ;)
-
Weird effin' it lee a coal lea jet bun chewy arrh! :drinks:
-
hi guys,
UPDATE:
The dealer took my car yesterday as I reported performance drop after the service. When the guy came to pick it up, he got me signed on the list of things, such as drivetrain assembly inspection/replacement and another item which I don’t remember. After 5 hours, they called me and told that they have done the analysis and it is the new fuel filter they changed during the service was under-performing and they have replaced it with a new one which performs much better.
I asked if they can provide me a report covering numbers before and after test results. He said it was done on a tablet which won’t let him take a print out. I asked why not a simple screenshots of the results. He wasn’t sure if he can do it or not, but took my email id to send it across. I haven’t received it yet. I asked if they used a dyno to test the performance and he said they don’t have access to that.
They left my car yesterday evening which I took it for a drive today. As I Started the engine, it sounded better but doubted if they have increased the engine idle rpm to make me feel it has gotten better. When I drove, it was more responsive. I didn’t feel any sluggishness I felt after the service.
I want your help guys. I would like to what is the factory idle RPM for my car. At the moment it is at 875rpm. Please can someone verify if that is the correct one to balance performance and fuel efficiency?
Hyundai i30 – 2012 (new gen) 1.6L – CRDi –110PS – 5Dr Automatic
Many thanks in advance.
-
Thanks for the Update.
I can't help with the idle question sorry.
Good to see they have fixed the issue, I wouldn't be too concerned about getting a copy of the performance comparison, just as long as it drives ok now.
Strange that they had an issue with the fuel filter. Maybe the first one was a cheaper/dodgy brand?? :undecided: