i30 Owners Club

Our First Warranty Claim

AlanHo · 19 · 4686

0 Members and 1 Guest are viewing this topic.

Offline AlanHo

  • Global Moderator
  • *
  • Geriatric Teenager
    • Posts: 21,468

    • england England
      Solihull, UK

  • 2021 KIA Niro 3 1.6 Petrol Hybrid
My wife and I both bought new Hyundai cars in Sept 2010 - she bought an i10, I bought an i30 (which was replaced with the new model in April 2012)

Last week I found myself driving her car one evening - it was raining heavily, pitch dark and she didn't want to drive because of poor visibility. After a while I noticed a strange buzzing sound which seemed to be coming from the right footwell. I asked her whether she could hear it.

"Yes" she says "It's been like that for months but is intermittent and only happens occasionally".

The following day I took the car for a spin and it didn't happen - I had a poke around under the bonnet, checked the exhaust and gave the dash a good bashing to see if there was something loose - but I couldn't find a problem.

However - I suggested that she should get the car looked at by our Hyundai dealers next time it happened.

This morning she drove in miserable foggy weather to visit her sister - who lives a couple of hundred yards from the dealership. On the way there the noise happened again so she popped into the dealers and one of the guys came out for a ride with her. But the noise had gone away - as it does.

However, the technician quizzed her which revealed that it normally only happened when the headlights were switched on - something she had not realised (and she had earlier used the lights while it was foggy). He knew instantly that it was the headlight levelling switch or motor at fault and the car is booked in next week to have it replaced.
  • 2021 KIA Niro3 1.6 petrol Hybrid


Offline Asterix

  • V.I.P
  • *
  • i40 CRDi 100kW 2013
    • Posts: 4,434

    • dk Denmark
      Sdr. Omme - DK
Great job from the dealer.

 :goodjob:
  • i40 CRDi 100 kW 2013


Offline Dazzler

  • Admin
  • *
  • Laughter is the best medicine...
    • Posts: 67,423

    • au Australia
      Devonport Tasmania

  • Best Car Forum on the Net
 :whsaid:

I get the impression quality control from the euro factory might have improved with the GD model i30 too.. Don't seem to be getting any/many complaints about paint quality, suspension knocks etc.. since the release of the GD (Touch wood)
  • 2021 MG PHEV ( had 4 x i30 plus a Getz an Elantra and a Tucson)


Offline Asterix

  • V.I.P
  • *
  • i40 CRDi 100kW 2013
    • Posts: 4,434

    • dk Denmark
      Sdr. Omme - DK
Hmm, funny how you guys allways praise the quality of the Korean build i30.

Mine is a 2008, thus a Korean build, and I'm certainly not satisfied with the quality of my car.

Rattles from the rear view mirror, the dash, front right door and the gear lever.

Clearly wear on the seat upholstery (drivers seat)

Clearly wear on the paint despite mud flaps and standard size tyres.

Flickering lights as posted elsewhere.


I do like the car anyway, a nice drive and good handling, but a bit disappointed with the quality.
  • i40 CRDi 100 kW 2013


Offline Shambles

  • Admin
  • *
  • Retyred @ Last
    • Posts: 43,334

    • england England
      Manchester, UK
    • i30 Owners Club
... it was the headlight levelling switch or motor at fault ...


I would have suggested exactly that. Pretty obvious really :whistler:

  • Ioniq MY2018 SE Premium Hybrid in Polar White with added oomph


Offline Dazzler

  • Admin
  • *
  • Laughter is the best medicine...
    • Posts: 67,423

    • au Australia
      Devonport Tasmania

  • Best Car Forum on the Net
Hmm, funny how you guys allways praise the quality of the Korean build i30.

Mine is a 2008, thus a Korean build, and I'm certainly not satisfied with the quality of my car.

Rattles from the rear view mirror, the dash, front right door and the gear lever.

Clearly wear on the seat upholstery (drivers seat)

Clearly wear on the paint despite mud flaps and standard size tyres.

Flickering lights as posted elsewhere.


I do like the car anyway, a nice drive and good handling, but a bit disappointed with the quality.

I still think overall though that the average Korean built i30 has had less warranty claims than an equivalent euro built one...

I know the dash and mirror rattles were pretty common but generally the paint in the Korean cars was blemish free (if a little thin) and no problem with the suspension strut shrouds etc...
  • 2021 MG PHEV ( had 4 x i30 plus a Getz an Elantra and a Tucson)


Offline eye30

  • Global Moderator
  • *
  • HOS BOSS
    • Posts: 27,356

    • england England
      Wirral

  • Wirral, UK. - 1.4 Petrol Active - Aqua Blue
He knew instantly that it was the headlight levelling switch or motor at fault and the car is booked in next week to have it replaced.

Great service Mrs Ho received and that the techi's are up to speed.

A known fault which has been reported on the HOCGB site
  • 1.4 Petrol Active I'm no expert, so please correct me if


Offline Phil №❶

  • Top Gear
  • *
  • Loco, most of the time!
    • Posts: 21,976

    • au Australia
      Mos Eisley, South Australia
Hmm, funny how you guys allways praise the quality of the Korean build i30.

Mine is a 2008, thus a Korean build, and I'm certainly not satisfied with the quality of my car.

Rattles from the rear view mirror, the dash, front right door and the gear lever.

Clearly wear on the seat upholstery (drivers seat)

Clearly wear on the paint despite mud flaps and standard size tyres.

Flickering lights as posted elsewhere.


I do like the car anyway, a nice drive and good handling, but a bit disappointed with the quality.

Built in Korea, but passed through and lives in Europe, that's why.  :snigger:


@Alan,

What sort of lights does the i10 have to warrant leveler motors.  :question:
  • 2008 SX CRDi Auto White (Lila)[hr]2010 SLX CRDi Auto Red (Ruby)


Offline AlanHo

  • Global Moderator
  • *
  • Geriatric Teenager
    • Posts: 21,468

    • england England
      Solihull, UK

  • 2021 KIA Niro 3 1.6 Petrol Hybrid
@Alan,

What sort of lights does the i10 have to warrant leveler motors.  :question:

Nothing special - just the normal 55w bulbs in projector reflectors. It has a manual beam adjuster in the dash like most cars.
  • 2021 KIA Niro3 1.6 petrol Hybrid


Offline Phil №❶

  • Top Gear
  • *
  • Loco, most of the time!
    • Posts: 21,976

    • au Australia
      Mos Eisley, South Australia
Can't say I've heard of this, only with HID's


Thanks  :goodjob2:
  • 2008 SX CRDi Auto White (Lila)[hr]2010 SLX CRDi Auto Red (Ruby)


Offline Dazzler

  • Admin
  • *
  • Laughter is the best medicine...
    • Posts: 67,423

    • au Australia
      Devonport Tasmania

  • Best Car Forum on the Net
Can't say I've heard of this, only with HID's


Thanks  :goodjob2:

Headlight levellers are one of those Euro features that seldom make it to oz for some reason .. Some euro cars are sold here with the feature but not many Asian or Aussie cars that I know of...
  • 2021 MG PHEV ( had 4 x i30 plus a Getz an Elantra and a Tucson)


Offline Doggie 1

  • V.I.P
  • *
  • Doggie Connoisseur
    • Posts: 31,103

    • au Australia
      Perth

  • 2019 PD2 Go Petrol, Manual. 30,000 kms.
Can't say I've heard of this, only with HID's


Thanks  :goodjob2:

Headlight levers are one of those Euro features that seldom make it to oz for some reason .. Some euro cars are sold here with the feature but not many Asian or Aussie cars that I know of...

I had a car once that had a tyre lever down the side of the driver's seat.
It was a bad neighbourhood though.  :neutral:
  • Tertius the i30


Offline Dazzler

  • Admin
  • *
  • Laughter is the best medicine...
    • Posts: 67,423

    • au Australia
      Devonport Tasmania

  • Best Car Forum on the Net
Can't say I've heard of this, only with HID's


Thanks  :goodjob2:

Headlight levers are one of those Euro features that seldom make it to oz for some reason .. Some euro cars are sold here with the feature but not many Asian or Aussie cars that I know of...

I had a car once that had a tyre lever down the side of the driver's seat.
It was a bad neighbourhood though.  :neutral:

You're too bloody quick..  :evil: I spotted it and fixed it but not quickly enough  :undecided:
  • 2021 MG PHEV ( had 4 x i30 plus a Getz an Elantra and a Tucson)


Offline AlanHo

  • Global Moderator
  • *
  • Geriatric Teenager
    • Posts: 21,468

    • england England
      Solihull, UK

  • 2021 KIA Niro 3 1.6 Petrol Hybrid
I just took it for granted that most cars have headlight levellers - I cannot recall the last car I have driven without one. Perhaps there is some Euro rule about them?.

It is more necessary with small cars because the short wheelbase makes them more sensitive to weight in the boot lifting the front beam. It has less effect on a long wheelbase car.
  • 2021 KIA Niro3 1.6 petrol Hybrid


Offline Asterix

  • V.I.P
  • *
  • i40 CRDi 100kW 2013
    • Posts: 4,434

    • dk Denmark
      Sdr. Omme - DK
I find the levellers very usefull when towing the caravan.

As we have the DRL, which on the FD is the headlights, it's very comfy to be able to set the light lower, so I don't annoy the oncoming traffic...  :mrgreen:
  • i40 CRDi 100 kW 2013


Offline Dazzler

  • Admin
  • *
  • Laughter is the best medicine...
    • Posts: 67,423

    • au Australia
      Devonport Tasmania

  • Best Car Forum on the Net
I can certainly see the benefit of remote levellers. You do get blinded from time to time over here by cars towing and heavily laden.

Quite a safety issue  :disapp:
  • 2021 MG PHEV ( had 4 x i30 plus a Getz an Elantra and a Tucson)


Offline Phil №❶

  • Top Gear
  • *
  • Loco, most of the time!
    • Posts: 21,976

    • au Australia
      Mos Eisley, South Australia
Why is it not considered a problem over here, surely we all see and drive the same.  :exclaim:
  • 2008 SX CRDi Auto White (Lila)[hr]2010 SLX CRDi Auto Red (Ruby)


Offline Dazzler

  • Admin
  • *
  • Laughter is the best medicine...
    • Posts: 67,423

    • au Australia
      Devonport Tasmania

  • Best Car Forum on the Net
Why is it not considered a problem over here, surely we all see and drive the same.  :exclaim:

It is a cost saving measure I assume.. We do get some features from time to time not standard in europe (although can't think of an example at the moment) ..

If Ford or Holden or Toyota started fitting remote headlight levellers in OZ then I'm sure others would follow suit  :cool:
  • 2021 MG PHEV ( had 4 x i30 plus a Getz an Elantra and a Tucson)


Offline Doggie 1

  • V.I.P
  • *
  • Doggie Connoisseur
    • Posts: 31,103

    • au Australia
      Perth

  • 2019 PD2 Go Petrol, Manual. 30,000 kms.
I agree it is a good thing.
However, in this country that has so many drivers who are morons, we'd probably have issues with headlights aimed high via the lever as they approached other cars just because they can.
As far as it being standard equipment on our cars, I guess manufacturers will only include those devices demanded by the motoring public and if the people aren't complaining, the manufacturers won't include them in order to maximise their profits.
  • Tertius the i30


Unread Posts

 


SimplePortal 2.3.5 © 2008-2012, SimplePortal