2012 i30 Sat Nav Not Working

joesama · **Reply #30: September 21, 2013, 18:02:39**

I have a feeling these units are not researched and designed by Hyundai Mobis division.
Must be some 3rd party contractual supply.
Once you get your replacement, it should be all fine thereafter.

joe....

Phil №❶ · **Reply #31: September 21, 2013, 23:29:04**

@joesama

My thinking as well, but it's Hyundai's model & reputation that's getting damaged here, surely they would want to protect these things. The unit is a feature of the car, a centrally located, multi functional device that the driver / passengers interact with. I would insist on much better reliability that what is currently being achieved.

If I had this model, I'd have a brand name after market unit fitted.

rustynutz · **Reply #32: September 22, 2013, 01:24:06**

I reckon it's really time Hyundai/Kia sourced their radios from another company....

They have been having issues for many many years and I reckon it's just not good enough.

How many times have we heard just on this forum that radios have had to be replaced multiple times?
I know this isn't just with recent models either, a former girlfriend of mine had a 2005-6 Kia Rio which had had it's radio replaced a couple of times in the short time she owned it...

igoforthebest · **Reply #33: September 24, 2013, 11:01:24**

Same issue on my newly bought i30 premium. Its not even a week and the GPS freezes on the 'Agree' Button. Speaking of which.... isnt there a way to disable that page? Seems annoying to everytime click on the accept button.
Anyways will give the dealer a call and see what he says about the issue.....
Starting to regret my purchase already

joesama · **Reply #34: September 24, 2013, 13:51:07**

Nah.. Dont feel like that.
The car it self is a fantastic car. The only issues is with the GPS unit.
Just get it replaced by the dealer. That should fix it for you.

And talking about that agree page, the short answer is no. There is no way of by passing that page.

joe....

Dazzler · **Reply #35: September 25, 2013, 11:12:29**

Well said Joe

I was going to say something similar ...

joesama · **Reply #36: September 28, 2013, 08:11:44**

Well. Hmm. How do I start.
Just this afternoon, it has failed again.
I cant get past the agree page once again. The time cant be displayed due to unsynchronizable GPS.
And darn it.. its saturday so I cant even contact the dealer. Haihz..
I think I might be sending an email to Hyundai in Korea.

joe....

Dazzler · **Reply #37: September 28, 2013, 08:14:50**

Oops

igoforthebest · **Reply #38: September 28, 2013, 10:14:27**

Took it to the dealer yesterday and I was told that apparently there is a new update coming out sometime in october which should resolve the GPS issue..... not sure if he said just to make me go away lol
I've got my first service due on 18th so i'll wait till then and see what happens...

Phil №❶ · **Reply #39: September 28, 2013, 10:48:16**

These units are doing untold damage to the i30 reputation.

joesama · **Reply #40: September 30, 2013, 00:43:45**

Just got back from the service center this morning.
Apparently there was a new service update bulletin for the Nav/GPS units.
They have updated it and its now working fine as so far.
I have tried quite a number of things in the system and everything seems to work good.
Hopefully this is the last time I will have to visit them for this problem.

Joe...

rustynutz · **Reply #41: September 30, 2013, 01:09:28**

That's good to hear!

Phil №❶ · **Reply #42: September 30, 2013, 01:24:49**

Quote from: joesama on September 30, 2013, 00:43:45

Just got back from the service center this morning.
Apparently there was a new service update bulletin for the Nav/GPS units.
They have updated it and its now working fine as so far.
I have tried quite a number of things in the system and everything seems to work good.
Hopefully this is the last time I will have to visit them for this problem.

Joe...

Until the next update.

mike481050 · **Reply #43: October 01, 2013, 02:35:11**

Wife has an i40 premium. Sat Nav froze at Agree screen at 1500 klm service (while being updated by dealer). Informed her four weeks for a replacement unit.

Dealer Informed her yesterday (after four week wait) that these units are problematic across the Hyundai range for bluetooth and/or sat nav problems and that they have a lot of people waiting for new units but are only receiving one at a time from Hyundai.

They now cannot give a time frame when unit will be replaced.

Needless to say very frustrated and dissapointed.

Dazzler · **Reply #44: October 01, 2013, 02:38:17**

That is pretty poor!

joesama · **Reply #45: October 01, 2013, 14:07:59**

Quote from: mike481050 on October 01, 2013, 02:35:11

Wife has an i40 premium. Sat Nav froze at Agree screen at 1500 klm service (while being updated by dealer). Informed her four weeks for a replacement unit.

Dealer Informed her yesterday (after four week wait) that these units are problematic across the Hyundai range for bluetooth and/or sat nav problems and that they have a lot of people waiting for new units but are only receiving one at a time from Hyundai.

They now cannot give a time frame when unit will be replaced.

Needless to say very frustrated and dissapointed.

Did they definitely say that it needed a new unit?
Cause my 2nd unit only needed a software update to get it working again from the dealer.
Also if they cant give an answer to when the new unit is gonna be arriving, perhaps try to find out from other hyundai dealers?

joe....

mike481050 · **Reply #46: October 02, 2013, 23:52:40**

Tried two different software updates which didnt work.

Email to Hyundai Australia through Icare site has resulted in a phone call from the Dealer advising a new unit will be available to fit today.

Dealership I am sure have done their best in this situation. Hyundai it seems to me have problems keeping up with resupply of faulty units.

Vehicle is at the dealership as I type.

joesama · **Reply #47: October 13, 2013, 06:50:27**

Guys..
Just a quick update.
Mine has been flawless ever since the update of the software from the dealer few weeks ago.
I have got a response back from Hyundai in Korea.. (Own source) and been told that there has been emergency software update. This was released not too long ago.
This should fix all the problems we were facing.
Hopefully this will get every one sorted out. Such a pain if it keeps getting broken for no reason.

Joe....

Dazzler · **Reply #48: October 13, 2013, 07:34:02**

Thanks Joe

jimmy_s · **Reply #49: October 14, 2013, 09:39:01**

Quote from: joesama on October 13, 2013, 06:50:27

Guys..
Just a quick update.
Mine has been flawless ever since the update of the software from the dealer few weeks ago.
I have got a response back from Hyundai in Korea.. (Own source) and been told that there has been emergency software update. This was released not too long ago.
This should fix all the problems we were facing.
Hopefully this will get every one sorted out. Such a pain if it keeps getting broken for no reason.

Joe....

A version number of the fixed version would be very useful.

joesama · **Reply #50: October 15, 2013, 09:26:15**

Hmm.. this is what it came back with.

joe....

Dazzler · **Reply #51: October 15, 2013, 11:36:31**

Looks like 2 year old map?

Phil №❶ · **Reply #52: October 15, 2013, 11:37:41**

Quote from: Dazzler on October 15, 2013, 11:36:31

Looks like 2 year old map?

3rd Quarter

Dazzler · **Reply #53: October 15, 2013, 11:38:59**

Quote from: Phil №❶ on October 15, 2013, 11:37:41

Quote from: Dazzler on October 15, 2013, 11:36:31
Looks like 2 year old map?

3rd Quarter

2011?

Phil №❶ · **Reply #54: October 15, 2013, 11:40:29**

Yes, 2011 3rd quarter.

qikpik · **Reply #55: October 15, 2013, 14:57:41**

HAHA, Mine went ages ago, when i called the dealer, he said it would be 4 hours to take itout to check the problem, then they would put it back in until a replacement was ordered then, would be another day weeks later to replace. i told him to shove it and ill wait a while so i get new maps and by then they would have had a few come in, no way ill let a dealer touch my car unless they had too. based on the info from this forum. the drivers of these cars know more about how to fix them than the guys and gals at the dealers.

eye30 · **Reply #56: October 15, 2013, 15:44:07**

I do not use a satnav

I rely on good old paper maps and instinct.

I've never got lost in 44 years of driving.

Now and again i do have some very good scenic detours though!

Phil №❶ · **Reply #57: October 15, 2013, 21:28:40**

Dazzler · **Reply #58: October 15, 2013, 21:39:26**

Quote from: eye30 on October 15, 2013, 15:44:07

I do not use a satnav

I rely on good old paper maps and instinct.

I've never got lost in 44 years of driving.

Now and again i do have some very good scenic detours though!

I only use our satnav a couple of times a year to find stuff in Tassie (we have explored pretty much every area of Tassie and know most streets and roads intimately)

But the GPS is just invaluable when we head to the mainland states

AlanHo · **Reply #59: October 15, 2013, 21:41:53**

I have my sat-nav on all the time - to get the speed camera warnings.

I always use it for navigation when going somewhere unfamiliar.