Hi I've just upgraded from my 2012 i30 Active to a 2013 i30 Style Nav.
The voice commands seem completely different between the 2 models. 
I have been unable to use voice commands to make a call after many many attempts, although my phone is connecting through bluetooth without any issues.
I can receive calls and the other voice commands seem to work but I often have to make calls whilst driving so this issue is really affecting me.
I have gone through the manual and it says I should be able to use the voice command "Call Name" but I just get the message "command not possible".
I checked the software version and found there was an update available, I carried this out and it took nearly an hour to complete but the issue remains.
Please could somebody help?

[Dazzler]

Welcome Scott, Sorry, I can't help, but hopefully someone can..

Interesting that you upgraded so quickly! 

[Shambles]

I'll check mine tomorrow (today actually, seeing as it's just past midnight),

Not really used my voice control but when I did try to call by name, it didn't work.

[eye30]

Tried to use my voice but gave up after 1st go.

I just scroll down to name then ring

Welcome Scott, Sorry, I can't help, but hopefully someone can..

Interesting that you upgraded so quickly! 

Hi Dazzler, Thanks for your post. 
In answer to your comment about changing so quickly (Which I've had a few times since changing cars);
This makes perfect sense to me but not to some so here goes;
I liked my i30 Blue Drive Active so much that I wanted to keep it for a while but missed the extra features of the Style NAV.
I leave near a large car dealership that specialise in Nearly New cars and I took my mum there to look for a car but spotted this new i30 Blue Drive Style NAV Tourer in White and liked it myself.  I was really impressed with the spec and the shape.  I think it looks better than other estates and I really liked the hidden storage compartments under the floor of the boot which maximize the usable space.
I love my new car but the Bluetooth issues is really frustrating me as it feels like a step backwards as thsi funtioned worked flawlessly in my older car.

[Phil №❶]

So you take the car back to the dealer and tell them to make it work.

[The Gonz]

 

[Doggie 1]

 

I agree, I'd be back to the dealership too.

[bumpkin]

Have to admit that the newer system is more like a step backwards, the ix20 happily accepted call name, the i40 doesn't.  Like Lester I scroll to the name, from a distant memory you now have to say phone and name but it didn't like the Scottish accent much and did all sorts of odd things even when I used that!

[Shambles]

When Lester tried to use his voice activated calling feature, it probably asked "where would you like your beer delivering?"

[eye30]

When Lester tried to use his voice activated calling feature, it probably asked "where would you like your beer delivering?"

Beer on wheels.........

[Shambles]

Well I can 'confirm' now, that my voice commander will not select a name and dial it. Pathetic.

[asathorny]

Do. Or do not. There is no try. - YouTube

Thanks Shambles, it seems it isn't a fault as such, it's a "missing feature"!!!
The only way around it for now that I've found is to save my most dialled numbers as Speed Dial entries then I can all them using the voice command "Call Speed Dial 1" for example.
Really disappointing as I'm an engineer and travel around for work a lot and I use the voice call feature all the time 

[Shambles]

It's still worth reporting as a fault to Mr H, though 

[Phil №❶]

Well I can 'confirm' now, that my voice commander will not select a name and dial it. Pathetic.

Take it to your dealer and tell them to "make it so" 

[Dazzler]

@ Scott, thanks for the reply.. I've had 28 cars in about 38 years (so I understand) 

[patchpants]

cant understand the radio so no chance on voice command ,tried once but said Pauline (my wife) but it came out in a squeeky voice and my passengers fell about laughing ;gave up and just dial on my mobile now ;

[eye30]

cant understand the radio so no chance on voice command ,tried once but said Pauline (my wife) but it came out in a squeeky voice and my passengers fell about laughing ;gave up and just dial on my mobile now ;

Same here. 

Gave up with voice when i asked it to phone paul and ended up speaking to pauline tho'!

[patchpants]

cant understand the radio so no chance on voice command ,tried once but said Pauline (my wife) but it came out in a squeeky voice and my passengers fell about laughing ;gave up and just dial on my mobile now ;

Same here. 

Gave up with voice when i asked it to phone paul and ended up speaking to pauline tho'!

talk to anyone my wife pauline she gets about a bit ;she was the good time that was had by all ;;only kidding Pauline love ;;actually she died 4 years ago but its nice we can still have a joke ;;

[Phil №❶]