i30 Owners Club
OFF TOPIC => WORLD NEWS => Technology => Topic started by: eye30 on September 22, 2016, 09:21:47
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Microsoft has been criticised over its Windows 10 software by consumer rights group Which?.
The body said it had received hundreds of complaints about the upgrade, including lost files, emails no longer syncing and broken wi-fi and printing.
In some cases, it said, users had had to pay for their computer to be repaired.
Microsoft defended its software and highlighted that it provided help online and by phone.
"The Windows 10 upgrade is a choice designed to help people take advantage of the most secure and most productive Windows," said a spokesman.
"Customers have distinct options. Should a customer need help with the upgrade experience, we have numerous options including free customer support."
Which? surveyed more than 5,500 of its members in June, and said that 12% of the 2,500 who had upgraded to Windows 10 had later reverted to an earlier version.
http://www.bbc.co.uk/news/technology-37431343
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Wont get me reverting back, absolutely love Win10 :goodjob2:
The biggest issue for those that have had problems is that they don't know how or where to get newer drivers ( and sometimes you cant ) to make their systems more compatible and stable with the upgrade.
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Yeah, I don't love it, but got used to it now. No major issues so far... :Touch:
I must turn of some of their spy settings at some stage.
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I must turn of some of their spy settings at some stage.
Easy! open the windows search icon, click on the tools icon lower left of the panel and turn off everything there and that should disable " Cortana" in the Edge browser advanced settings.
Use CCleaner's uninstall screen to remove unwanted apps "don't delete the store app" unless you never want anything from the store.
You can also open Settings - Privacy and under the General section turn off the options there as well, I advise leaving the Windows Smartscreen tab set to on as a security preventative.
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Turned everything off that you suggested. Thanks Craig. What apps do you recommend removing?
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I did too.
Thanks Craig.
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Turned everything off that you suggested. Thanks Craig. What apps do you recommend removing?
Whatever you don't want, I removed all bar the Calculator and Store app, I reinstalled the Mail and Calendar app at a later date from the store as I thought I'd give it a go.
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I did too.
Thanks Craig.
You're welcome :)
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Dazz, you might also want the Weather app though I find their information inaccurate and prefer the Phone weather app, if you don't remove the Store app you can always go back and re-install apps again.
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I got rid of all the games apps too which I will never use.
I have been having big problems with my laptop in recent times, very, very slow.
Tonight I removed Firefox and am now using Microsoft Edge and it is massively faster.
Not sure if I did the right thing because I'm far from expert in this area but it's a lot easier to use.
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I got rid of all the games apps too which I will never use.
I have been having big problems with my laptop in recent times, very, very slow.
Tonight I removed Firefox and am now using Microsoft Edge and it is massively faster.
Not sure if I did the right thing because I'm far from expert in this area but it's a lot easier to use.
I only use Edge these days as well, works with everything I do so far and you can also disable flash in the Edge settings as HTML5 is safer.
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Thanks Craig, All good.
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Thanks Craig, All good.
No problem Dazz :goodjob2:
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Bookmarked for the next few days as I've just installed a new desktop pc with W10 and finding my way around Edge and mail etc.
So, thanks in advance,
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If you have any problems Trev...ask and you shall receive :)
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I must turn of some of their spy settings at some stage.
I've used this: https://www.oo-software.com/en/shutup10 (https://www.oo-software.com/en/shutup10)
It's a free download... :goodjob:
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I installed Windows 10 on my laptop a few months back.
Only trouble is I hardly bother using it although I did drag it out last week to have a play around.
Decided to install the "anniversary update" which (surprisingly) installed without dramas... :lol:
I know it's early days but at this stage I think I'll continue to stick with Windows 7 on my desktop... :victory:
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I must turn of some of their spy settings at some stage.
I've used this: http://www.oo-software.com/en/shutup10 (http://www.oo-software.com/en/shutup10)
It's a free download... :goodjob:
Not really a necessary program if you follow the steps I've already mentioned, if you shut down to much stuff you'll find things not working or updating and no matter how much you think you've stopped any spying all you metadata is still transmitted through your ISP for them to sell off, your ISP collects far more information than Microsoft wants :)
Another thing I find amusing is people complaining about Win10 privacy issues :rolleyes: you only know about it because Microsoft came forward and stated what they were collecting, meanwhile they were collecting just as much info from every previous system before Win10 but they never told anyone about it :whistler: :lol:
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Might not be necessary but it makes the job easy for those not that confident with their computers... :goodjob:
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Might not be necessary but it makes the job easy for those not that confident with their computers... :goodjob:
Actually I think the Shut Up program only confuses people more as there are numerous setting tabs to shut of with no real information on what affect it'll have on the system and the ability for the system itself to auto search for a required driver or some other function that requires fixing but can only do so by uploading a certain amount of data to solve the problem.
I see the issues caused by these programs everyday when working on security forums but in the end we can only advise and say "your system your choice"
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Clicking on each option brings up an explanation as to what it does...
Anyhow, I'm really not interested in a "my way is better than yours" contest, I simply offered a program to help members turn off all the crap... :rolleyes:
The choice is theirs as to whether they use it or not...
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It never was a contest Rusty, I'm just advising people against snake oil programs that somewhere down the track cause more issues than they're worth and users don't know the reason for it.
If people search for the right information they'll fine the OS is capable of most things through either small adjustment in the settings or by getting more in-depth via gpedit and the registry for the more advanced.
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O&O can hardly be called a snake oil company, Craig... :rolleyes:
A quick "google"search will see that there are many many websites recommending shutup 10.
Searching "issues using O&O shutup" doesn't bring up anything...
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Gents, I see value on both sides of the argument. From Craig's perspective, I can relate to a certain level of uninformed power applied through such tools and have countless times had to deal with fellow workers' problems on the phone over the dinner table, as a network admin for one of my postings back in fun days of W4W311 and Novell Netware. I personally gravitate to power tools that open up functionality rather than close it.
However, plenty of tools such as what's been posted here have proven useful and popular over time. CCleaner may have been viewed this way early on. I thank you both for your views and the forum is better for it, providing both opportunity and education. As for the emerging argument, let's agree to disagree.
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I never said the company was snake oil Rusty, just the program, as mentioned earlier I see the issues that have arisen from the use of these programs first hand in security forums where people turn up complaining usually that there AV or system has an issue only to find that after reviewing many logs that certain necessary features were disabled by said program and others as the root of the issue, and also as pre-mentioned "your program your choice" I'm just an adviser.
End of story
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All I'd like to say is...those that are interested in turning off the "spyware" in Windows 10, do consider "shutup 10", do some research for yourself, I have and have yet to find any indication that the program doesn't do what it's advertised to do...
Here are a couple of reviews:
:link: O&O ShutUp10 v1.4.1383 - Security - Downloads - PC Advisor (http://www.pcadvisor.co.uk/download/security/oo-shutup10-v141383-3330556/)
:link: O&O ShutUp10: Configure Security And Privacy Settings In Windows 10 (http://www.intowindows.com/oo-shutup10-configure-security-privacy-settings-in-windows-10/)
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So, I have now got a week of W10 ownership behind me. Some observations and queries follow.
* You have virtually no control over updates. They come regardless, pretty much every day. Which, when you have a 20GB download limit/ month, can be dangerous.
I discovered all this the hard way. A day or so after going live, a major download began.
There's also no advice when it happens. Just everything else goes slow (ADSL1 only here). You can check in the Settings and see it happening. Anyway, there was a problem with the download, several times it failed. Message said "installing" so I just kept hitting "Retry". Unfortunately it was downloading again each time. In the end I had to turn off a heap of background processes to get it to work. The end result was over 3.5GB of downloads in one day. Fixed now but I have to turn it on before 8am (2pm-8am I have an extra 20GB Off Peak).
Also unfortunately, it seems (not sure about this yet) that Microsoft sends out its updates about 10am our time so if the 'puter is running after this time, more downloads happen.
* Minor thing but I notice if you hit "Delete", there's no "Are you sure?" message. Just Boom. Gone.
* All my mail works fine except GMail. I keep getting a message saying my GMail settings are out of date. I've reloaded it a few times. Says it's established but doesn't work. Fortunately I have tablet access. I've tried a few Google options without success.
* W10 won't recognise my Lexmark X1195 printer scanner. Doesn't look like there's any options on the web either. Unfortunate because I use it as a scanner. But it WILL work on my old XP laptop. Just annoying.
* Having said that, most of my supplementary software isn't recognised, but some I can get updates off the web. Brother Laser Printer, Magix Video Easy are OK now. Colin McRae Rally 2 works surprisingly but only off the keyboard. The Logitech Wingman steering wheel controls for it work but with no finesse. Looks like CMR2 might have to live on the laptop as well.
*It seems W10 doesn't bother with Movie Maker. That's crazy. Lots of after market stuff but I can make do with Magix Video Easy.
*W10 also wants me to BUY something to recognise the local surf web cam. Strange because the other mob's surf cams work fine. However, I've set up Mozilla Firefox and I can access it through there.
* I run VLC which is good, too.
*So, I'm using Edge and Mail straight from W10, with a backup option of Firefox and Thunderbird just in case. I haven't used my copy of Kaspersky as my son assures me the W10 security is good enough.
* Incidentally, I did a System Recovery Disc and a Backup. The backup says it's saving to a file called "Backup and Restore W7". What's the go with that.
* Unloaded Microsoft Office 2010 from the W7 computer and reloaded it on the W10 device. No way I'll be using the Cloud based version.
* One good aspect of all this is that I've finally got around to sorting and culling my many, varied backup versions of Pictures, Videos and Music. By the time I'd finished I'd gone from nearly 250Gb to about 110GB.
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Not a great success then Trevor. I haven't discovered any such issues yet. I have 200 GB download limit + 3 by free top ups per year.
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Trev, updates that large sound like the anniversary update to me, they're usually around 3gb about once every 6 months so your 20gb plan should be very adequate as I managed 2 Win10 systems on a wireless 8gb plan for several months :)
There is no set time for updates anymore either, it used to be the 2nd Tuesday of every month ( Wednesday in Australia ) but they are pushed out out when necessary now so that security concerns can be patched quicker, mostly around two updates a month now I receive though several Defender updates will come through daily.
Printer issues are known problem with Win10 as it doesn't like older drivers and that can sometime be related to dodgy companies supplying hardware running on old software, eg...A 6 month old Win7 system I upgraded some time ago wouldn't accept it's wireless keyboard after the update to Win10 and after stuffing around with it for 15mins :D discovered the drivers for a 6 month old Microsoft keyboard were Win98 ( what you get when buying budget crap ) :whistler:
If you are getting offers you might need to go through the settings option and disable certain features like the last tab in the pic below.
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Also if you right click Disc Clean-up and choose run as administrator you'll be given more options to delete Windows old and the Win7 recovery backup if you are going to stick with Win10, you'll get back 20gb of space or so then you can use the built in image function to make an image of the system on an external drive in case shit hits the fan and you need a quick recovery :)
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Just to clarify. I didn't upgrade from W7. This is a completely new pc with a clean oe w10 install.
Which is why I queried the W7 Backup title.
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Also, it's still offering me the anniversary update so that's not the answer.
The excess downloads are really just the repeated efforts to download the one big update after first set up I think.
Hopefully, as you say, it won't be an ongoing problem.
Any thoughts on the gmail issue, anyone?
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* W10 won't recognise my Lexmark X1195 printer scanner. Doesn't look like there's any options on the web either. Unfortunate because I use it as a scanner. But it WILL work on my old XP laptop. Just annoying.
Just read the new posts - so the following isn't really relevant...
I had an issue with a 4year old Samsung colour MFC laser when I went to Win10 (from Win8.1) - it saw the printer, but at the same reported it had an error with paper source. Turned out it wasn't a problem with the printer it was the driver and the Win10 upgrade - I remember I had to uninstall the driver, restart and reinstall to get it working again.
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Yeah. It recognizes the printer, but both Microsoft and Lexmark say they don't provide drivers for W10 and that model.
Can't even make it work in compatibility mode. :fum:
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Is gmail set up through the Windows mail app? The Windows mail app will continually lose connection to the servers unless you're signing into the system at boot and remaining signed in with your Microsoft account as it's required for the Windows mail app to automatically pull/push new mail.
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Is gmail set up through the Windows mail app? The Windows mail app will continually lose connection to the servers unless you're signing into the system at boot with your Microsoft account as it's required for the Windows mail app to automatically pull/push new mail.
Yes. Mail app says it has been correctly installed. But then I get a message saying gmail details are out of date.
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Is gmail set up through the Windows mail app? The Windows mail app will continually lose connection to the servers unless you're signing into the system at boot with your Microsoft account as it's required for the Windows mail app to automatically pull/push new mail.
Yes. Mail app says it has been correctly installed. But then I get a message saying gmail details are out of date.
Yes but are you signing into the system at boot up? if you're not using a Microsoft account to sign in the server/timers will time out requiring you to manually search again.
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Just to clarify. I didn't upgrade from W7. This is a completely new pc with a clean oe w10 install.
Which is why I queried the W7 Backup title.
If you look at the control panel you'll see there is still Backup and Restore ( Windows 7) listed in there because that provides the image function.
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Is gmail set up through the Windows mail app? The Windows mail app will continually lose connection to the servers unless you're signing into the system at boot with your Microsoft account as it's required for the Windows mail app to automatically pull/push new mail.
Yes. Mail app says it has been correctly installed. But then I get a message saying gmail details are out of date.
Yes but are you signing into the system at boot up? if you're not using a Microsoft account to sign in the server/timers will time out requiring you to manually search again.
Yes I am.
And my several other email accounts all work. :crazy1:
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Hmm! if the other ones are working then it's a gmail issue which I cant help with sorry as I've never used it :confused:
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Trev, do you have the same version mail app as mine?
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Trev, do you have the same version mail app as mine?
I'll check tomorrow and get back to you.
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Trev, do you have the same version mail app as mine?
Exactly the same, Craig.
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G Mail settings fixed
Found this weird suggestion and tried it.
Oddly enough, I fixed it by going to Control Panel > Clock, Language and Region > Date and Time > Internet Time and unchecking the sync with internet time option. Once I did that, the problem sorted itself out straight away.
No idea what's causing the problem in the first place however, or why unchecking internet time sync seems to fix it.
So, after I did this I went back and clicked the "fix now" button (for about the 10th time). When you do this it asks you to "please re-enter your password for this account" Which whenever I've done it before, had no effect. This time it accepted the password and problem has gone away. I'm tempted to go back and resync with internet time to see what happens. Or NOT!
Weird. :disapp:
I can't help but wonder what on earth possessed the guy to try that suggestion in red in the first place. :Shocked:
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Updated the wife's comp yesterday. Reverted back today. After the update lots of her games were missing. Tried to go into Microsoft store to re - download them, store would load and then promptly disappear. :disapp:
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G Mail settings fixed
Found this weird suggestion and tried it.
Oddly enough, I fixed it by going to Control Panel > Clock, Language and Region > Date and Time > Internet Time and unchecking the sync with internet time option. Once I did that, the problem sorted itself out straight away.
No idea what's causing the problem in the first place however, or why unchecking internet time sync seems to fix it.
So, after I did this I went back and clicked the "fix now" button (for about the 10th time). When you do this it asks you to "please re-enter your password for this account" Which whenever I've done it before, had no effect. This time it accepted the password and problem has gone away. I'm tempted to go back and resync with internet time to see what happens. Or NOT!
Weird. :disapp:
I can't help but wonder what on earth possessed the guy to try that suggestion in red in the first place. :Shocked:
Very odd :confused: time must be out of sync somewhere between the mail app and Gmail server :undecided: At least it's working now :goodjob:
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Just a few updates (did you see what I did there? :P).
The update thing seems to be working OK. As Craig said, the size doesn't seem to be an ongoing problem (fingers crossed). My rollover date is only 5 days away and I've still got 2GB to play with.
The web cam problem has resolved itself. It now works. (must have been one of those pesky updates :lol:)
As reported above, GMail is working fine, now.
"Edge" and "Mail" seem fine.
One day I might even find a way to run my Lexmark X1195.
So, really the only ongoing issue is the "Delete" option which doesn't give you a second chance. Does anyone else have this or is it just me?
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So, really the only ongoing issue is the "Delete" option which doesn't give you a second chance. Does anyone else have this or is it just me?
"Delete" what are we talking about :confused: delete what from where?
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So, really the only ongoing issue is the "Delete" option which doesn't give you a second chance. Does anyone else have this or is it just me?
"Delete" what are we talking about :confused: delete what from where?
Trevor says when he selects an item to delete he isn't get a confirmatory question ( e.g. "are you sure you want to delete" )
I will check my Win 10 machine shortly.
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So, really the only ongoing issue is the "Delete" option which doesn't give you a second chance. Does anyone else have this or is it just me?
"Delete" what are we talking about :confused: delete what from where?
Exactly as Dazz says. Like a file or even a folder.
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Older versions have a;ways had the editable setting to choose between using the recycle bin and not. :confused:
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Mine deletes without a conformation question too, it's only put in the recycle bin so you can still restore it if you slipped up :)
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Apparently you can set it up in the recycle bin properties. :goodjob:
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Apparently you can set it up in the recycle bin properties. :goodjob:
Yep :link: How To Enable Delete Confirmation Dialog In Windows 10/8.1 (http://www.intowindows.com/how-to-enable-delete-confirmation-dialog-in-windows-8/)
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Thought so :victory: :cool:
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* You have virtually no control over updates. They come regardless, pretty much every day. Which, when you have a 20GB download limit/ month, can be dangerous.
I discovered all this the hard way. A day or so after going live, a major download began.
There's also no advice when it happens. You can check in the Settings and see it happening. Anyway, there was a problem with the download, several times it failed. Message said "installing" so I just kept hitting "Retry". Unfortunately it was downloading again each time.
This happened with my Windows 10 machine. It kept re-trying to upgrade by itself and each time was filling the C: with unsuccessful upgrades which kept accumulating. Eventually there was no more room on the C: and the computer went into shutdown.
It was beyond my ability to fix so the machine had to go to a technician...who could not rectify the problem.
Windows 10 had to be re-installed.
I thought that I disabled the automatic upgrades function.
Is there a way to stop this from happening?
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Found this but i have no idea what the "services" app is. I'll have to investigate.
" you don't want windows 10 to automatically install updates, open the Services desktop app. Scroll down until you come to the service: Windows update (Enables the detection, download and installation of updates for Windows and other programs.) Double click on it. From the new box select Start up type and change from Automatic to Disabled. Windows will no longer automatically install updates on you computer. When you want to install updates yourself, Go back to the windows update service and change the startup type back to automatic"
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Thanks, Trev.
It asked me the time before and I accepted.
This time it just took liberties!