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Hi Dazzler, just an update for you. The ECU was replaced following this incident where the car would not start, but unfortunately, this did not solve the starting issues. They asked for the car back and went over all of the electrics and wiring and the only fault they found was the battery was not holding its charge as it should and that was replaced. The problem remained and to cut a long story short they took the car back and this time replaced the injectors (and kept it for a couple of weeks to ensure the issue had gone) and seems to be SOLVED!!! have had no issues since. Hyundai was really good, they kept asking for the car back until the problem was solved. Also was given great loan cars, had a Kona turbo 4wd, and a Tuscon turbo 4wd and I can say they are both great cars.
Awesome! That's great to hear. That is how every dealer should have handled it!
Quote from: Dazzler on March 05, 2019, 22:57:42Awesome! That's great to hear. That is how every dealer should have handled it! Just the normal service in New Zealand.
I wonder if they go above and beyond with massages too?
Quote from: Dazzler on March 06, 2019, 06:01:08I wonder if they go above and beyond with massages too? Yes mate, Make a call in Auckland to any institution, tell them that their most experienced fa'afafine has been highly recommended. You will be amazed.
I had my 30k service over the weekend and supposedly a software update was installed which is supposed to fix the issue.It did not.The car is going back in in a few weeks for an indefinite period so they can try to replicate and fix.
I do hope that Hyundai have found a solution to the starting issues..... there must be plenty of examples out there by now!.. It does seem that Hyundai and the dealers are caught in a continual loop of software upgrade, test, fuel injectors, battery issues and scratching heads. My i30SR issues were never fully resolved ....one issue led to another, which then led to another...which ultimately led to a full refund in January.My dealership (Alto) we good only once i got the service manager and general manager onboard...persistence is the key. The original sales guy was hopeless!
My car is back in with the dealership today. They haven't been able to replicate the fault so the car is staying with them at least another day.
Quote from: Dazzler on April 17, 2019, 11:20:02 They play their shitty little game over and over again.Frankly, my skin crawls every time I have to walk into a HY dealership.
. The person I spoke with sent me a reply days after I called telling me to go to the dealer (Essendon Hyundai) and ask for a refund / compensation. The response was completely unexpected and not helpful at all.
Dazzler, are you having the problem now too? I thought you didn't have the issue?
Quote from: butters7388 on April 20, 2019, 11:01:17Dazzler, are you having the problem now too? I thought you didn't have the issue?I think Dazz is giving a clue as to the best way to approach this with the dealer
Mine has been perfect since the injectors were replaced in February.
Hyundai asked for injector serial numbers so definitely sounds like there are a bad batch