i30 Owners Club
MODIFYING OR DETAILING YOUR I30 => ELECTRICAL | ELECTRONIC | AUDIO => Topic started by: Indra W on February 07, 2013, 02:28:45
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My new I30 GD Elite which I collected last week in Australia, has the factory fitted Navigation system which incorporates the Radio, CD, Blue tooth, Reverse Camera display and Media.
However I am faced with two questions, which even the dealer has not been able to resolve. I have written to Hyundai via "My Hyundai" and also to Navteq Maps, but no reply has been received from either.
My wife has the I30 GD Active which has the Blue tooth but no Navigation. She uses the same model smartphone as me, and her car downloaded the contact list without a problem.
Hopefully some of our members may have been faced with the same question/s and have found the way to resolve them. If so please l;et me know.
a) I use a Samsung Galaxy 3 smartphone which has my contact list saved. I have been able to get the phone paired to the Incar unit, but the contact list/address book from the phone, somehow does not download onto the car unit. I also find that out of the 4 touch buttons that appear on the screen it is only the extreme left button marked phone that lights up. The other 3 touch buttons remain ghosted and inactive.
Accordingly the the speed dial function also remains inactive without the contact list, being made active.
Is there a way around this problem ?
b)When I took delivery of the car, I was handed a plastic box (Similar to a DVD Case), which was marked Hyundai Navigation System I30 Mapcare Plan - Navteq Maps. Inside this case is a USB with a Hyundai Logo. Surprise surprise, there were no instructions with this kit, nor is there anything stated in the vast volumes of manuals that came with the car. I therefore went back to the dealer, who was as much in the dark as I am.
Has this USB to be downloaded into the system and if so how and when should I do so ? Does anyone know, as Hyundai does not seem to be able to assist. I have written to Hyundai, but no reply has been received.
Thanks everyone, I look forward to your replies
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Hello. I am in the same boat as you. I checked the usb stick and found it was empty. Not a thing on there at all. I went to the Navtec site (or whatever it is) and see there are newer maps and yet you cannot download them. I see the maps loaded are 18 months old and asked the dealer for the latest ones pointing this out and that there are newer ones on the Navtec website.
They say the newest ones are on the car and there are no newer ones available. I suspect this is a ploy to lock you in to annual maintenance.
On the other question, I faced the same issue and it gets down to how many numbers are on your phone bearing in mind a single contact may have multiple numbers. In my case, pruning the contacts solved the issue. I do not know what the max numbers are unfortunately.
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Thanks for your prompt response.
I have not checked my USB fearing that something may go wrong as I did not have any info for it.
My dealer also states that the latest map info is loaded onto the system but confirms that they have no clue as to what the USB is due to do. This means that the download of the map update will have to wait for 12 mths. Anyway we have no choice, if the warranty is to be kept live, but to service the car for 5 yrs at Hyundai. There is capped price servicing for 3 years at $219/- per service.
I have written to Hyundai as well Navteq, but no reply has been received todate.
As for the contacts list I have 534 but they are all single numbers on the phone. Has your system been ghosted too on the touch screen, where only the touch button marked phone is lit up ?
I really think they need to get their act together.
Whilst saying that wife's car which is the I30 Active GD, without the Sat Nav, down loaded her contact list without even trying ! onto the touch screen Blue Tooth, Media and Radio display panel. That is detailed in the owners manual, but the Sat Nav comes in a seperate booklet that does not help out with my problem...............
Do let me know if you find any solutions.
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Two weeks on and both Hyundai Australia and Navteq, have been unable to reply to my questions, eventhough a reply was assured within 2 business days.
May be they do not care, as the car is sold or they have no clue. Eitherway, I am still in the dark.
A sad case of a breakdown in the PR systems of both organisations.
It is sad as they are both Australian organisations, dealing with owners in Australia. I wonder what they would do if Hyundai Korea knew how useless their Australian organisation was, when it came to customer support ! Or should I say the total lack of it...
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It could be the number of contacts you have - I have a vague recollection of seeing a figure of 250 max somewhere.
Alternatively - back up your phone contacts onto a computer and then delete 50 at a time off the phone and see whether the phonebook will upload each time.
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It could be the number of contacts you have - I have a vague recollection of seeing a figure of 250 max somewhere.
Idea.
Do you have another phone or borrow one with low number of contacts and see if they will load.
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Thanks I will try out both suggestions and keep you posted how it panned out.
I am keeping my fingers crossed.
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G'day mate,
Firstly to clear a misconception that you have, there is no need to service your vehicle with Hyundai to keep the warranty, nor is there a compulsion to use Hyundai parts. So long as it is serviced by a qualified mechanic who follows the service schedule your fine, same with parts, so long as they meet the requirements set by Hyundai again your fine (so long as there isn't a failure with a non Hyundai part, in which case the fault lies with those who made it).
Onto the phone trouble. I suspect 534 is too many for the car. You say that your wife's phone loads on her car ok, does it load on yours? or yours on hers? If it is the case that her phone list loads on your car, then you need to have a cull.
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I think the problem is you have to service with Hyundai to get the map updates if I'm not mistaken.
Indra, I'd be taking the phone & the car into the dealership and saying, "Here, show me how to do it."
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Hi Dave and all,
that was the first thing I did. Took the car and the USB + Manuals and asked the dealership how it works. That was within 24 Hrs of getting the car. Hyundai Australia had not briefed them on that at all. To give the devil its due, they tried for almost One hour and failed to make any headway. Infact they even suggested that I write to Hyundai Australia.
Yes, of course !! I have written 3 times to them on their own web page via My Hyundai. May be the systems at Hyundai Australia have been down from the begining of February in Australia, as they have not replied. Or may be they themselves have no clue, as such my queries are sitting in that proverbial shoe box, until someone above gives them the answer. Or most probably they really do not care.
I am strongly considering writing to Hyundai in Korea and asking them for a contact at Hyundai possibly in the UK or another English speaking country where they may be more interested.
Hyundai Australia appears to be rather uninterested after the cars are sold. Very short sighted and unacceptable.
Shall keep you posted if I make any headway. I dread to think of what I would face, if there is a mechanical or any related problems with the car, which entails the Warranty .
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I will also try loading my phone on the other I30 as well as downloading my wife's phone on my I30. If one of those methods work, then I can do a cull on the number of contacts, as suggested. Thanks.....
As for the USB given by Hyundai for the I30 and the updating of my maps, I am rather at a dead end, as Hyundai Australia and the dealership have not been helpful, as well as not knowledgeable enough to guide me.
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Hi guys,
Is there any news about how to update the software of the head unit on the i30? Or at least how to know if one has the most up to date version of the software?
Cheers in advance! :goodjob2:
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Hi All,
I have some information regarding Map update up loads to the GPS head unit in the I30 Elite amd Premium.
As suggested by Dave, I visited the dealer once again today and spoke to a service consultant with particular emphasis on the USB that came in Plastic case marked Hyundai Navteq Maps for I30.
I hope what he said was accurate, as that has been the only information anyone has been able to pass onto me. That includes Navteq and Hyundai Australia, who prefer to avoid replying to my oft repeated query on this subject.
He said that when the car comes for it's first service to ensure that the USB is left in the car, as they will check the maps already installed in the car, and if there are newer and more updated maps available, they would download them onto the USB and upload it into the GPS system. I presume what he stated was logically correct, but will it happen. I prefer to be optimistic.
My car goes in for it's One month Free service during the first week of March. I will report back to the forum as to what transpires on this issue, during that service.
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Thanks for the update Indra. :goodjob:
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He said that when the car comes for it's first service to ensure that the USB is left in the car, as they will check the maps already installed in the car, and if there are newer and more updated maps available, they would download them onto the USB and upload it into the GPS system. I presume what he stated was logically correct, but will it happen. I prefer to be optimistic.
My car goes in for it's One month Free service during the first week of March. I will report back to the forum as to what transpires on this issue, during that service.
Hopefully any updates are free (with the free service) :whistler: :sweating:
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I understand that the Sat Nav updates are free for the first 3 years. But as always, seeing is believing as Hyundai Australia as well as Navteq appear to be on Long Service Leave, and they have not been possibly around to reply my on line queries. Of course their computer system are working and I had the traditional online replies promising a reply within two working days, which was over two working weeks back !! Thanks to modern technology, we now know that both organisations are on a long holiday but their computers are working. May be something working is better than nothing working................ :rolleyes:
I will keep you posted as I progress on this matter once Hyundai Aus and Navteq, return to work sometime in 2013.
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Hi All,
as promised here is my latest update.
First the good news. I took on board the suggestion given by many of you and culled the phone numbers on the contact list in my Samsung Glalxy S111 phone. I reduced it to around 50 contacts and their numbers by downloading the full contact list onto my PC, then culling it and then putting the shortened list back onto the phone.
It worked like magic and all the numbers and names went into the car head unit as soon as it was linked and paired onto the car. I was also able to set up the Speeddial numbers without any problem.
Thanks everyone who suggested reducing the number of contacts, that is the way to get your phone contact list (In this case the Android phone) onto the phonebook and Speed dial in your Hyundai I30.
The not so good news is that I am still trying to get an answer from Hyundai Australia and/or Navteq, regarding the USB given with the car and the updating of the Maps within the Sat Nav unit. I think Hyundai Australia prefers to wash their hands off, whilst Navteq sends a note back to the online query stating that they will reply within 2 working days. This is the third time I have had this reply, and nothing more after that, in over 2 working day weeks.
THIS WAS THE REPLY FROM NAVTEQ:
Thank you very much for your message.
We will get back to you within 2 working days.
PS: This is an automated response to indicate your email was received. Please do not reply to this message: it will not be read.
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Good about your contacts anyway :goodjob:
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:whsaid:
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At least you're not on your "pat malone", I'm still waiting for a response to my online enquiry too..... :lol:
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Hooray ! Navteq has finally and after I wrote the third online email, decided to reply.
The reply beats any I have received from anyone before, regarding a product made or distributed by the concerned company.
..........."most amazing" are the words that describes it all.
I will be writing to them giving them word by word, what is written on the USB case that came with the car and then look forward to hearing what they say at that point of time. May be all they could really say is that Hyundai is illegally copying the Navteq data and placing it in the I 30 Elite and Premium in Aus and NZ !! That would be fun as they cannot now find that Hyundai is indeed using Navteq maps, after saying quite clearly that they (Navteq), do not supply the software for the Hyundai I30..
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From: NAVTEQ Customer Service Centre [mailto:apac.bc.eng@navteq.com]
Sent: Tuesday, 26 February 2013 11:11 AM
Subject: NAVTEQ Maps
Dear Mr Indra W,
Thank you for your interest in NAVTEQ and our products.
NAVTEQ is the database supplier for many different navigation systems on the market. However, at this moment we do not handle the distribution of products for your 2012 Hyundai I30 Elite navigation system in Australia.
To receive information regarding products for your navigation system, we recommend you to contact your dealer directly.
Should you require additional information, please send us your feedback by replying to this email.
When responding, please refer to this email and include the tracking ID located on top of this page.
Kind regards,
NAVTEQ Map Customer Service
Nokia Location & Commerce
My SingPost Box 880155 Singapore 919191
Local Toll Free Number Australia: 1800 085 406
Local Toll Free Number New Zealand: 0800 027 812
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Well, if that don't beat all. :exclaim:
Sounds like a job for new member, Maximum :exclaim:
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:confused:
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Am I reading it wrong?
To me they are just saying that they don't handle the distribution of software to Hyundai's customers, thats up to Hyundai to do... :undecided:
In other words, if you want update's don't ask them, ask your dealer.....
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No doubt some of you have come to your own conclusions, as to how the negative reply from Navteq should be understood or actioned.
However, I did write to Navteq a short while back and gave them enough info to make them check internally before writing a disclaimer again.
Their answer came rapidly this time. Please read below, as it may be useful for other club members who are in a similar situation as I am in.
Do keep a copy of the reply that I received from Navteq, specially if you require your Hyundai dealer to update your Sat Nav system , under I care. The next update from Navteq is due soon.
See below:-
From: NAVTEQ Customer Service Centre [mailto:apac.bc.eng@navteq.com]
Sent: Tuesday, 26 February 2013 1:59 PM
Subject: RE: NAVTEQ Maps <<#1216447-3392709#>>
Dear Mr Indra. W,
Thank you for contacting NAVTEQ Maps.
You vehicle came with the most up to date map available in the market. The map update process will be performed by your dealer who will be contacting you to make an appointment. A technical bulletin explaining the map update process will be sent out to the dealers shortly. A map update is due out in late April.
Should you require additional information, please send us your feedback by replying to this email.When responding, please refer to this email and include the tracking ID located on top of this page.
Kind regards,
NAVTEQ Maps Customer Service
Nokia Location & Commerce
My SingPost Box 880155 Singapore 919191
Local Toll Free Number Australia: 1800 085 406
Local Toll Free Number New Zealand: 0800 027 812
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Not a concern for my FD but clearly a great post for other GD owners. Thanks Indra! :goodjob:
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You are welcome Gonz :goodjob2:
I am glad my efforts would be helpful and is appreciated............
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Navteq maps starting from not replying at the start, is now sending a constant stream of replies.
The attached reply came this morning (The third since yesterday).
I am attaching it as it may interest I30 owners in Aus and NZ.
From: NAVTEQ Customer Service Centre [mailto:apac.bc.eng@navteq.com]
Sent: Wednesday, 27 February 2013 9:06 AM
Subject: RE: NAVTEQ Maps
Dear Mr Indra W,
Thank you for contacting NAVTEQ Maps.
NAVTEQ releases a new version of the map database every quarter.
To produce an update, Car Manufacturers start from the NAVTEQ map and follow several steps:
- Map preparation: where NAVTEQ data can be combined with other sources
- Compilation: where NAVTEQ data is turned into a format that can be read by your navigation system
- Testing: to ensure that the complied map works in the navigation system
The duration and constraints on compilation and testing are far greater in the automotive industry than in consumer electronics (PND, phones) because:
- Every year, the size of the map database increases significantly (new streets, new details, etc.) and the map update needs to be contained within a fixed file size
- The product needs to be right from the first time. Unlike phones or computers, bugs cannot be fixed with a simple download, a remote bug fix or even a reboot
- Updates need to run on navigation systems that have sometimes been designed and launched many years ago, possibly on several navigation systems and need to keep on working for several years. In comparison, PND / phones have an average life cycle of 1.5 year
Should you require additional information, please send us your feedback by replying to this email.
Kind regards,
NAVTEQ Maps Customer Service
Nokia Location & Commerce
My SingPost Box 880155 Singapore 919191
Local Toll Free Number Australia: 1800 085 406
Local Toll Free Number New Zealand: 0800 027 812
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I think their reasoning for having it tough in the motor industry is fading. Increasingly, we expect that a properly configured boot USB from a web downloaded executable should be able to perform updates as for any other device, although memory upgrades aren't necessarily as simple. Then again our tablets are now taking on more memory via such things as external SD.
Then again ... again, this opinion is offered by someone who doesn't even own a mobile phone. :happydance:
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I think their reasoning for having it tough in the motor industry is fading. Increasingly, we expect that a properly configured boot USB from a web downloaded executable should be able to perform updates as for any other device, although memory upgrades aren't necessarily as simple. Then again our tablets are now taking on more memory via such things as external SD.
Then again ... again, this opinion is offered by someone who doesn't even own a mobile phone. :happydance:
:whsaid:
In essence these in dash GPS/radio/reverse camera units are nothing more complicated than a very compact built computer running either ARM/x86/Motorola/Other processors with additional hardware integrated such as AM/FM radio, GPS, and Bluetooth. They are quite likely to run Windows CE, or whatever it's called now, and can be programmed for just as easily as any other computer out there on the market today. About the only hurdle you have with these things is developing the program using the appropriate instruction set/programming language, and then compiling it appropriately.
As Gonz has said, people expect things to just work, and for the device to be updatable with new features & fixes. Personally I'd love to have the talent to re-write the entire entertainment system in the i30, as it is pretty woeful, but I don't have the time, knowledge, and equipment required (something along the lines of EE/PROM/ROM readers, a spare head unit, complete radio assembly including GPS antenna, reverse engineering software, and a very comprehensive knowledge of hex editing, and the appropriate programming language).
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I'll get on to it.
Can someone please tell me where the on/off switch is? :confused:
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:faint: :undecided: :TopicClosed:
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So I understand that the dealers will check for the most up to date version of the software etc - but is there any way we can do this ourselves? I would love to be able to do this.
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IIRC an update is due in April, so no one ask for an update b4 then, nothing will be changed.
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So I understand that the dealers will check for the most up to date version of the software etc - but is there any way we can do this ourselves? I would love to be able to do this.
The salesperson mentioned that we can do it ourselves but it's "easier to leave it to the service department when you bring it in" and didn't have much more information on doing the updates.
On the subject of contact lists, according to my iPhone I have 347 contacts and they all imported first time, without any issue in our car. The phone did pair, then drop off the first time, I then had to remove and re-add - this happened in the car we test drove, also. No issues so far but will keep an eye on it.
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So I understand that the dealers will check for the most up to date version of the software etc - but is there any way we can do this ourselves? I would love to be able to do this.
The salesperson mentioned that we can do it ourselves but it's "easier to leave it to the service department when you bring it in" and didn't have much more information on doing the updates.
On the subject of contact lists, according to my iPhone I have 347 contacts and they all imported first time, without any issue in our car. The phone did pair, then drop off the first time, I then had to remove and re-add - this happened in the car we test drove, also. No issues so far but will keep an eye on it.
:ta: Did you clear your contact list in the car you test drove? :scared:
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So I understand that the dealers will check for the most up to date version of the software etc - but is there any way we can do this ourselves? I would love to be able to do this.
The salesperson mentioned that we can do it ourselves but it's "easier to leave it to the service department when you bring it in" and didn't have much more information on doing the updates.
On the subject of contact lists, according to my iPhone I have 347 contacts and they all imported first time, without any issue in our car. The phone did pair, then drop off the first time, I then had to remove and re-add - this happened in the car we test drove, also. No issues so far but will keep an eye on it.
:ta: Did you clear your contact list in the car you test drove? :scared:
Probably not… hopefully it only shows my contact list when my phone is paired >_>
Also, I stumbled across this http://www.navigation.com (http://www.navigation.com), which appears to have software updates, however not for Australia (not that I had seen)
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I understand that Navteq update their maps on average three times per year. I see that there is a new Europe update for the i30 available from Navteq - but they are charging the equivalent of £150 for each update. Hence - to keep your car constantly updated via Navteq with the latest maps would cost £450 per year which frankly is disgraceful. Hopefully Hyundai have a better arrangement.
My 2012 Style model does not have the built-in sat-nav - I much prefer to use my Garmin Nuvi for which I get 3 free (Navteq) map updates per year.
For me - the main advantage of keeping my maps up to date is not the few extra roads built each year or the rare changes to major routes - it is to keep the road speed limit display up to date. Speed limits in towns are being changed by the local authorities all the time and it is all too easy to get caught out.
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Go Garmin :mrgreen:
Good thinking, Alan. :goodjob2:
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Another discovery I've made, if you press and hold the cog button after the system has fully booted (map comes up) until the attached screen comes up (about five seconds) it gives you some information about installed software.
(http://i1325.photobucket.com/albums/u623/michaeldyrynda/0eadfc00-fdb0-4f74-8e4d-c316b3e69964_zps0a3b95e3.jpg)
I registered at www.hyundainav.com (http://www.hyundainav.com), which certainly allows downloading of updates - the most recent of which is Q3 2012 - however they come at a price of $118, as opposed to being included with your annual dealer service. I guess if you want more frequent updates, you'd have to fork out for them. They don't appear to be tied to a single device, though so it may be possible for people to chip in and install on multiple vehicles.
Doesn't look like there's Safety Cameras, Petrol Prices, Traffic Information or POIs for Australia though. Might be worth a look in.
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I find with my Navman that quite a few of the posted speed limits are different to those on the satnav.
For example, 50 v 60 and that sort of thing, so I hope they get those sorted when they do the updates.
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It's the same with my new Garmin....
My old one would let you correct them if they were wrong, unfortunately that option isn't available on the newbie... :fum:
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Hi All,
New i30 Premium owner here in Brisbane. I have been wondering what the USB key is that comes in that fancy DVD case. I had assumed you downloaded your GPS software, BT patch etc to it from the net, but have also found out that it is only there for show. Maybe I will copy some MP3's to it and get some use from it.
BIG thanks to deringer for posting details on getting the device info. PS the cog button is the one on the right that normally universal for the settings symbol, not the On/off button that could be confused with a cog. LOL :lol:
All the information derringer provided is the same apart from Device ID, obviously. Maps are from quarter 3 2011. My vehicle build is Jan 2013. Not great after spending tens of thousands and being told I have the latest maps available... We really need something like XDA developers for the i30, for those into phone modding :)
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Greetings MW79, Welcome to the forum,
I think the blank USB is used for your nav update by the service department. Which is why it's currently blank.
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I think the blank USB is used for your nav update by the service department. Which is why it's currently blank.
Is there a need for customers to have these updates once they are actually installed?
Surely the service department would just use their own usb stick when updating? :undecided:
Btw, I received a hyundai labelled usb stick with my 2010 i30 which I assumed was so I could load it full of music...One could assume Hyundai have just continued this with the GD.... :undecided:
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Welcome to the forum, MW79.
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Thanks for the welcome and fast replies guys. I think I will just get a small spare USB and maybe put a few MP3's on it. I have a Nokia 920 with a Xbox music subscription so plan to use that with the BT streaming. This is the big reason I shied away from buying a Holden Cruze which only has Aux or Apple connectivity. Would be fantastic if there were a way to mod the Nav unit included, but I guess there isn't a big market for that sort of thing (yet). So far today I've taken it for a 120km scenic drive on the outskirts of Brisbane and so far am very impressed with what I see.
The dealer is going to call later in the week to see how I am going and I will be sure to feedback what others have said, esp the outdated maps and the lack of information from Hyundai themselves.
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Hello all,
I am also an owner of an i30 Elite New Generation and I have the same problems and curiosity regarding the USB stick mentioned in these posts.
Since Sunday 10/03/13, I noticed something weird is happening with the clock.
About 10 seconds after starting the car the time jumps forward one hour and about 30 seconds later it goes back to normal again.
I changed the setting in the GPS menu from Auto Update to Manual but the problem still exists.
I have contacted Hyundai today and still waiting for a reply.
Just wondering if anyone had the same issue.
Cheers
Vangos
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About 10 seconds after starting the car the time jumps forward one hour and about 30 seconds later it goes back to normal again.
Curious, we noticed the same thing on Saturday night and again this morning. The clock was as much as 1.5 hours fast but reverted to correct time by the time we got into work.
The clock on the map screen seems to generally be ok, however, the system clock (the one that appears when you press the clock button, or are on radio/media screens) fluctuates.
Keep us updated with how you go.
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The map screen clock time is probably taken from the atomic gps time, with a local offset applied of course. It should always be highly accurate except for the 250 ms delay. Why the radio is different :Dunno:
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Both radio clock and GPS clock or by pushing the clock button they all hsve the same problem.
Hyundai got back to me today and asked me to bring it in for a service.
I booked it in for Monday, I'll let you know of the outcome.
Cheers
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Both radio clock and GPS clock or by pushing the clock button they all hsve the same problem.
Hyundai got back to me today and asked me to bring it in for a service.
I booked it in for Monday, I'll let you know of the outcome.
Cheers
Not sure what good that will do, daylight savings time changed in the USA and Europe over the weekend, this is when everyone including myself noticed the time was an hour ahead at startup, once the GPS syncs, 15-20 seconds it is fine, I guess someone missed something somewhere in the head unit software and thats why it is doing it, I wouldn't bother wasting my time with a service.
I guess the system got an update on the weekend, when I search phone numbers when my iphone is plugged in all the keys are displayed now, previously it would only light up the letters you could possible type next to complete a surname. I think the update also screwed the time up.
G
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I guess the system got an update on the weekend, when I search phone numbers when my iphone is plugged in all the keys are displayed now, previously it would only light up the letters you could possible type next to complete a surname. I think the update also screwed the time up.
G
I don't think the system is updated that way... The time is sporadically different and varyingly so. It was only five minutes out this afternoon, although it was dead in this morning.
I'll certainly be bringing it up at the 1500km service. Not being able to set the clock manually is a bit annoying, if you ask me.
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I like not having to keep the clock accurate, what I don't like is the inability to set the time, the correct time zone, whether to update time when I switch between time zones, and if DST is on or not. If they let me do that, and then used the GPS to keep it accurate, I'd be happier. Ultimately though, I just learnt to live with it, as I know Hyundai won't be doing anything about it.
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I like not having to keep the clock accurate, what I don't like is the inability to set the time, the correct time zone, whether to update time when I switch between time zones, and if DST is on or not. If they let me do that, and then used the GPS to keep it accurate, I'd be happier. Ultimately though, I just learnt to live with it, as I know Hyundai won't be doing anything about it.
If you go to the "regional" tab in the GPS settings you can change it to any timezone you like including daylight savings on or off. To do so follow these steps:
While in the GPS mode press Menu -> More -> Settings -> scroll down to the Regional tab -> timezone -> Untick "Use Auto Time Zone" etc
The problem I have still exists, I actually timed it... I start the car and 30 seconds later it jumps exactly one hour ahead and 46 seconds after that it goes back to normal time.
I'd like to keep my hopes up but I don't think anything will change on Monday, just bringing it to their attention and hopefully they'll have an update for us all soon.
Anyone else notice that there's no date that is easily accessed? Usually in any other car I have ever had when you press the clock butting up comes the date as well, with my fancy new car it's too difficult to add it in it seems even though there's plenty of space to put it somewhere. Instead you have to be fiddling with the GPS menus to see what date it is.
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I have found the same issues everyone else is having regarding the time. After about 30 secs it returns to normal.
Back on subject - I got a call back from Hyundai Aust regarding the fact the maps show Q3 2011 and an official word on the USB stick provided. I was told that the maps for 2011 are compiled in early 2012 then sent to Dealerships thereafter. No further updates are done for the year. So 2012 is being compiled now for a release of April 2013 sometime. I said that this would mean that I am going to be about 1 year behind as I only do about 15,000kms a year and a service will probably be in March 2014, when the free map update is carried out. The Hyundai rep said that it is indeed the case, but that they will only do the free update when I go to an authorised Hyundai Dealership for its service. I can try and get a new map earlier from the dealership, but they are not obliged to do anything for me.
Also as others have mentioned the included USB stick in the DVD case is so the Dealership can copy the map/software updates to it to keep as a back-up which is done when you get the scheduled service.
For this instance I found the reply to be prompt, in-depth and the rep seemed to know what she was talking about. So far happy with the experience.
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Update,
Nothing was done today at Hyundai as they told me that I had to heave the car there with them for 2 hours!
As I thought it would be a waste of time, I'll have to wait and take it back in again at the 15k service.
In the mean time I'll have to live with it. :head_butt:
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It is just plain wrong that you need to take the car to a dealer to get your GPS updated.
The GPS belongs to us not the dealer. Has anyone got a dealer to update the GPS yet? I tried thru Naviextras to update my maps as they are pretty shocking. You need to copy a fingerprint from the unit head to the USB stick to download from the naviextras site. I can't figure out how to do that has anyone else done this?
The GPS is the worst feature about this car, a mobile phone does a better job. The only other thing I dislike about this car is the annoying door chime.. Otherwise I think it is a great car.
I took my car in for a service the other day and asked them to upgrade the GPS and fix a problem with the IPod USB port as it keeps coming up with an error when I try to connect my iPhone. They said I would have to leave the car there for an extra two hours, I had a doctors appointment later that day and said forget it.
I just can't believe there isn't clear instructions somewhere on how to do software and map upgrades on the GPS.
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There are instructions on how to stop the door chime, use our search function.
GPS, hardly a good feature compared to other units & I agree, there should be no charge for map updates at the owner's discretion, as it is with Garmin products.
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There are instructions on how to stop the door chime, use our search function
I don't think so!!!! The only way I've found to stop it is to put accessories on. So when your cleaning and detailing the inside of the car you have to leave the accessories on or leave the door chimes going for hours.. The service dept told me it can't be disabled or maybe they are just lazy.
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They ARE just lazy.
Read this
https://www.i30ownersclub.com/forum/index.php?topic=20038.msg213859#msg213859 (https://www.i30ownersclub.com/forum/index.php?topic=20038.msg213859#msg213859) :foottap:
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They ARE just lazy.
Read this
https://www.i30ownersclub.com/forum/index.php?topic=20038.msg213859#msg213859 (https://www.i30ownersclub.com/forum/index.php?topic=20038.msg213859#msg213859) :foottap:
Mate that has got nothing to do with the door chime that is the welcome chime completely different
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Sorry, I don't have your model, I thought it was the same thing. :-[
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In answer to Indra W's original question re: The USB Stick
First let me say this is NOT the method to be used to update the maps for the i30. So if you want to experiment with the following explanation, do so at your own peril.
But after a lot of web searching, what I have found is a method used by other car models to update their maps via a USB. It is reasonable to assume that the Hyundai i30 may use the same principle sometime in the future. A broad overview of the common process seems to be as follows:
1. Download and install software called SyncTool, which is specific to your car, onto the USB stick
2. Download and install software called Naviextras Toolbox onto your PC.
3. With the car's entertainment head turned off, put the USB into the entertainment head and then turn it on.
4. The entertainment head will (ought to??) boot up from the USB Stick.
5. You will now be in a different operating system (SyncTool) and from the options provided, copy the entertainment head's software/data onto the USB stick. This could take a long time (50 minutes??) and the process must not be interrupted.
6. Take the USB stick over to your PC, and by using the Naviextras Toolbox, update the maps data component on the USB stick (You need to have an account and it will cost for the update).
7. Take the USB stick back to the car and, again, boot the entertainment head from the USB stick
8. From the options provided via the SyncTool, update the entertainment head's software/data from the USB stick. Again, this could take a long time and must not be interrupted.
At this point in time I can't find any SyncTool that is specifically for the i30. I am guessing the difference between the cars / models is contained within the SyncTool's 'Manufacturer.ini' file. In one that I downloaded the contents read
id="Zenec_Synctool_C9"
I suspect if the 'id' is not correct for your car's entertainment head then the update process won't work. AND you could corrupt the entertainment head's installed software.
However for those who would like to know a little more, here's a sample site to look at:
http://www.zenec.com/en/products/ego/hyundai/ze-nc4121d/ (http://www.zenec.com/en/products/ego/hyundai/ze-nc4121d/)
The SyncTool software links are toward the bottom in the right hand column
There are other car sites with similar SyncTool instructions.
The Hyundai version of the Naviextras Toolbox can be downloaded here:
https://hyundai.naviextras.com/shop/portal/downloads (https://hyundai.naviextras.com/shop/portal/downloads)
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Welcome to the forum Ray2U99,
A very informative and comprehensive 1st post. :goodjob2:
:Agoodpost:
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:whsaid:
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Welcome to the forum.
Very helpful first post. :goodjob2:
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Only one problem. I've spent months trying to sort out with Naviextras how to update my navigation. The tech there thought i could sort out a lot of the problems with an update. The final outcome was that Hyundai told Naviextras that any updates can only be provided thru Hyundai dealers and at this stage there are no updates available. Naviextras told me that they would know make that information available on there site. I really think this is unexceptable as the car and the Navigation system belong to me and if I want to do an update to make the system usable I should be able to without having to go thru a Hyundai dealer. The other problem I have is the IPhone USB connection to the unit doesn't work and when I put the car in for a service the dealer and asked them to fix it they told me I would have to leave the car there for an additional two hours for them to look at it. I had a doctors appointment and couldn't leave it the extra time. So I'll have to sort out another time to get it fixed, hopefully when they can also do an update.
I have sent information to Hyundai a number of times informing them of the problems with the GPS system and have never got a reply. Even though I think this is a great car I would never buy another Hyundai again. After sales service is rubbish.
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Regarding the GPS and updates, I agree with you 100%. You own the GPS and should be free to take any option for upgrades you desire.
I am sad that this is enough to make you depart from the i30 though, I understand your frustration though. Aren't other brands just as restrictive though.
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A few months ago I proposed where hyundai are likely to go with respect to making map updates available to i30 owners (see my previous post; 16 May 2013). Since then I have found more specific information that points the way forward.
There is a Korean web site (developed by Motrex) that is is slowly evolving (very slowly) and, seemingly, it will/does enable owners to gain access to map updates. For Australian Hyundai owners, there are many of the site paths that lead to dead-ends where it is obvious there is more work to be done.
For Brazil's i30 owners the facility appears to be complete. Owners can download instruction manuals and are correctly forwarded to the Naviextras web site where they can download the map update toolkit and where they can purchase and download Brazil's latest maps.
By following Brazil's map update instruction manual I was able to get part the way through the update procedure and achieve some success.
The first part is to take a backup, onto the blank USB drive, of your entertainment head's map software. This I was able to do and ended up with a 'BACKUP' folder containing the existing software on the USB drive.
The second part is to download a new map onto the USB drive via the PC and then take it to your car and update the maps. I was not able to do this second part because, as at this time, there are no Australian map update facilities.
There is nothing to say that these Motrex/Naviextras sites will continue to evolve, but if they do then it's very likely this is where Australian Hyundai owners who want to update their maps will go. As I understand consumer law there is nothing to stop Hyundai Australia to insist owners get their map updates from their authorised dealers and for Hyundai Australia to elect not to evolve the Motrex/Naviextras web sites any further.
Within the first 3 years from purchase Australian i30 owners are able to get free map updates as part of their routine service. Maybe the Motrex update facility will become available when the current series i30 reaches the 3 year old mark. If Hyundai doesn't elect to make available map updates it may be easier to buy an after market entertainment head and then completely bypass Hyundai and install your own maps.
To find out when the sites are planned to be available I've tried emailing both Motrex (Seoul) and Cartronics (Melbourne) but there has been no reply.
For those who are interested the web site links are:
http://www.hyundainav.com/ (http://www.hyundainav.com/) - Supply of update manuals and redirection to map update links
http://eng.motrex.co.kr/ (http://eng.motrex.co.kr/) - Company doing the hyundainav web site work
http://www.cartronics.net.au (http://www.cartronics.net.au) - The Australian representative
https://hyundai.naviextras.com/shop/portal/downloads (https://hyundai.naviextras.com/shop/portal/downloads) - Company supplying the maps
http://www.hyundai.com.au/owners/icare/mapcare/introduction (http://www.hyundai.com.au/owners/icare/mapcare/introduction) – 3 Years of free updates
http://www.ebay.com.au/itm/HD-Car-DVD-GPS-Navi-Radio-RDS-PIP-Player-Headunit-For-HYUNDAI-I30-2012-Elantra-/200837379487 (http://www.ebay.com.au/itm/HD-Car-DVD-GPS-Navi-Radio-RDS-PIP-Player-Headunit-For-HYUNDAI-I30-2012-Elantra-/200837379487) - Replacement Entertainment Head (there are other types available on ebay. Search eBay.com.au using “Hyundai i30 GPS radio 2012”)
Note the i30 entertainment head part numbers are:
MTX1200GDAU Australian
MTX1200GDBR Brazil
Cheers
Ray
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A few months ago I proposed where hyundai are likely to go with respect to making map updates available to i30 owners (see my previous post; 16 May 2013). Since then I have found more specific information that points the way forward.
There is a Korean web site (developed by Motrex) that is is slowly evolving (very slowly) and, seemingly, it will/does enable owners to gain access to map updates. For Australian Hyundai owners, there are many of the site paths that lead to dead-ends where it is obvious there is more work to be done.
For Brazil's i30 owners the facility appears to be complete. Owners can download instruction manuals and are correctly forwarded to the Naviextras web site where they can download the map update toolkit and where they can purchase and download Brazil's latest maps.
By following Brazil's map update instruction manual I was able to get part the way through the update procedure and achieve some success.
The first part is to take a backup, onto the blank USB drive, of your entertainment head's map software. This I was able to do and ended up with a 'BACKUP' folder containing the existing software on the USB drive.
The second part is to download a new map onto the USB drive via the PC and then take it to your car and update the maps. I was not able to do this second part because, as at this time, there are no Australian map update facilities.
There is nothing to say that these Motrex/Naviextras sites will continue to evolve, but if they do then it's very likely this is where Australian Hyundai owners who want to update their maps will go. As I understand consumer law there is nothing to stop Hyundai Australia to insist owners get their map updates from their authorised dealers and for Hyundai Australia to elect not to evolve the Motrex/Naviextras web sites any further.
Within the first 3 years from purchase Australian i30 owners are able to get free map updates as part of their routine service. Maybe the Motrex update facility will become available when the current series i30 reaches the 3 year old mark. If Hyundai doesn't elect to make available map updates it may be easier to buy an after market entertainment head and then completely bypass Hyundai and install your own maps.
To find out when the sites are planned to be available I've tried emailing both Motrex (Seoul) and Cartronics (Melbourne) but there has been no reply.
For those who are interested the web site links are:
http://www.hyundainav.com/ (http://www.hyundainav.com/) - Supply of update manuals and redirection to map update links
http://eng.motrex.co.kr/ (http://eng.motrex.co.kr/) - Company doing the hyundainav web site work
http://www.cartronics.net.au (http://www.cartronics.net.au) - The Australian representative
https://hyundai.naviextras.com/shop/portal/downloads (https://hyundai.naviextras.com/shop/portal/downloads) - Company supplying the maps
http://www.hyundai.com.au/owners/icare/mapcare/introduction (http://www.hyundai.com.au/owners/icare/mapcare/introduction) – 3 Years of free updates
http://www.ebay.com.au/itm/HD-Car-DVD-GPS-Navi-Radio-RDS-PIP-Player-Headunit-For-HYUNDAI-I30-2012-Elantra-/200837379487 (http://www.ebay.com.au/itm/HD-Car-DVD-GPS-Navi-Radio-RDS-PIP-Player-Headunit-For-HYUNDAI-I30-2012-Elantra-/200837379487) - Replacement Entertainment Head (there are other types available on ebay. Search eBay.com.au using “Hyundai i30 GPS radio 2012”)
Note the i30 entertainment head part numbers are:
MTX1200GDAU Australian
MTX1200GDBR Brazil
Cheers
Ray
All interesting mate. You only get two map updates and then only if you pay the servicing department to get your car serviced there. It's a pretty ordinary GPS anyway an IPhone with a $16 app does a much better job.
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Hi
Press the trip until you get to settings then by holding the trip button for .... I think 10 seconds you can then turn things off and on ......... like when the door auto lock speed or off, door chimes and a few other things.
Regards
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Hi
Press the trip until you get to settings then by holding the trip button for .... I think 10 seconds you can then turn things off and on ......... like when the door auto lock speed or off, door chimes and a few other things.
Regards
Mate thanks but that has been covered before you can only turn off the welcome chime not the door chime. The only way I have found is to leave the acc on while the door is open, that way when your cleaning etc you haven't got that annoying chime