"Hopefully not a friend of yours With friends like that, who needs enemies?"
no, not a friend, a place I got recommendations for , from several people.
they install good quality tow bars and the install looks nice and clean.
I noticed that the left tail light was not sitting perfectly, so I took it off to discover that the rubber seal of the electrical harness, was not seated back in place. when tightening the screws I saw that the well nuts were done.
also one screw from the right tail light was missing.
considered calling them, but gave up the idea, as it will give me nothing.
the manager sure knows his stuff, but the guy who did the job, probably was not having the best day of his life.