0 Members and 7 Guests are viewing this topic.
Ok, so I've contacted Hyundai Global with a slightly modified message as below. Lets see what happens... I might pinch that potential Nobel Peace prize off Trump if I can get this sorted...Hi There, I am the co-founder and Administrator of the worldwide i30 Owners club. I am based in Devonport Tasmania and have an i30 SR (DCT) which is our 4th i30 since 2008. While I don't have any major issues with my vehicle we are having a number of Members with a relatively major issue with the same model. It is starting to impact on the reputation of this popular model. One member has already traded his i30 SR on a Holden Astra after getting poor support about his issue and others are getting frustrated and angry. See link to one of our threads on the issue below.It relates to a failure to start, which can be embarrassing and very inconvenient (particularly in a new vehicle) Here is a link to the main thread on our site. Can this be made known to the "Powers that be" so that a more coordinated effort can be undertaken to identify and resolve this issue ASAP. 2017 i30sr starting problemI did contact Hyundai AUstralia but their reply was basically for the owners to contact their closest Dealer, which in most cases hasn't been much help!Regards,Darryl Bailey
Hi.Im wondering if our starting issue is Fuel pump or Ignition coil related.
Just a bit of an update. I’ve showed videos of my car and others found on You tube to lead technician at Alto.Car now booked in for the week of 25 June.Let’s see what happens
Hi guys has anyone by any chance had there issues fixed? or heard back from there dealer in regards to the issue?. I'm unfortunately getting the same issue as everyone else in my SR premium PD2.
Have you tried priming the car by first pressing the starter without your foot on the brake,
I assume if it is working then it must be priming the fuel pump or something else in the fuel line? I'm not the mechanic here..
. .... Any report of a new fault that cannot be fixed should be reported to HQ to be documented, this should see them ahead of the game when an issue arises as they should have already started to work towards a cure.
Quote from: Dazzler on July 01, 2018, 00:24:47I assume if it is working then it must be priming the fuel pump or something else in the fuel line? I'm not the mechanic here.. Nor me on keyless start. From what I observe on the Mazda, nothing happens. Might check that shortly.Quote from: beerman on July 01, 2018, 02:02:56. .... Any report of a new fault that cannot be fixed should be reported to HQ to be documented, this should see them ahead of the game when an issue arises as they should have already started to work towards a cure. I see it your way mate. But the information has to be relevant and backed by reasoned testing. If HQ get reports from prats who cant be bothered or mangers who wont waste wages properly tracking a problem, then it will just become a bureaucratic pile of papers in someone's out-bin.
Put a battery in the key fob and witnessed the sceptical. Probably does prime fuel along with everything else. I note that we have a report of a fuel pump change having no affect.
Quote from: nzenigma on July 01, 2018, 22:04:22Put a battery in the key fob and witnessed the sceptical. Probably does prime fuel along with everything else. I note that we have a report of a fuel pump change having no affect.Cheers for checking. Of course it is possible that a replacement fuel pump had the same undiagnosed fault. The N has had some fuel pump issues apparently (a bad batch?)
Quote from: Dazzler on July 01, 2018, 22:23:10Quote from: nzenigma on July 01, 2018, 22:04:22Put a battery in the key fob and witnessed the sceptical. Probably does prime fuel along with everything else. I note that we have a report of a fuel pump change having no affect.Cheers for checking. Of course it is possible that a replacement fuel pump had the same undiagnosed fault. The N has had some fuel pump issues apparently (a bad batch?) Problem I have with accepting fuel pump theory is that we have reports of the SR engine not shutting down.The N..hmm. I haven't included that in the above report because we have "bad fuel pump" or "its the same as the SR". eg None is evidence based.PS: bit busy but still here, G.
this is the email trail between me and Hyundai customer care.....their final reply (at the bottom) is Customer service GOLD...