i30 Owners Club

GOT PROBLEMS OR ISSUES? => GENERAL => Topic started by: SimonU on January 19, 2009, 12:32:40

Title: TA Radio problem
Post by: SimonU on January 19, 2009, 12:32:40
Hi,

My TA function on the radio only seems to work now and again. When TA is selected the radio seems every now again (presumably when a TA message should come through) to suffer two short mutes (1 sec each), but it does not tune to the station with the TA.

Anybody else had TA problems in the UK

Thanks
Title: Re: TA Radio problem
Post by: bumpkin on January 19, 2009, 17:12:00
Never had any problem Simon, was unaware however that it would find and tune to a TA announcement, I thought it simply observed the station (Or network) you were on then displayed TRAFFIC in the LCD when a TA was on that station. 

That is how mine seems to work in Scotland, the BBC announcements cut in over the USB if I am on a BBC station when I switch it to AUX, but I don't get the Beeb announcments if I have been on local radio.
Title: Re: TA Radio problem
Post by: Shambles on January 19, 2009, 17:30:17
Hi SimonU and welcome to the club :)

As Mr Bumpkin said, the TA selection only refers to the station to which you are tuned, or were tuned before switching audio sources (eg CD, USB, iPod).

It works on the basis of a "TA flag" which the radio station instructs their transmitter to switch on when they're about to broadcast traffic info. When a station send such a message there will be one, two or three beeps (or short mutes as you put it) as the RDS picks up the switch and flips to the announcement on the channel you are/were tuned to.

HTH
Title: Re: TA Radio problem
Post by: Shambles on January 19, 2009, 17:39:31
I just found this US patent (http://www.patentstorm.us/patents/6240280/description.html) which describes a device that can do a multi-frequency scan/search for a TA-enabled station, if the current one doesn't have TA capability.

It sort of implies that the i30 won't have it, unless licensed by the patent owner...

Quote
US Patent 6240280 - Selection of traffic capable station by RDS radio while listening to other media

By monitoring the flags of a traffic capable station in the background while the audio system reproduces audio signals from other media, it is possible for the audio system to automatically switch to the traffic announcement when one is present thereby keeping the driver of a vehicle informed of traffic developments while driving. Whenever listening to an audio source which is not a traffic capable broadcast station, a search strategy must be adopted to find an appropriate broadcast station to be monitored in the background. If the last broadcast station to which the tuner was tuned before switching to the alternate media is not a traffic capable station, then a different station must be selected automatically by the receiver. Prior art receivers typically perform a standard station scan to find an RDS station transmitting the TP flag and have used either the first traffic capable station which is found or the strongest traffic capable station found during a search of the complete band.
Title: Re: TA Radio problem
Post by: eye30 on January 19, 2009, 18:15:00
Welcome SimonU

No probs with mine. 
TA works fine.

Can be a pain sometimes when you listening to something interesting.
Title: Re: TA Radio problem
Post by: Dazzler on January 19, 2009, 20:52:03
Welcome to the club SimonU

Ta for that info guys... :D
Title: Re: TA Radio problem
Post by: Weston Coyney on November 01, 2009, 09:10:47
Yes, Simon U, mine does exactly the same, even down to the fairly exact one second gaps. It's really irritating if you're trying to listen to a speech programme. My 1.6 CRDi Auto is now six weeks old. I reported problem to my dealership last week and they fitted a new head unit within two days (apparently there is a tech bulletin on this). Great service, but the bad news is the problem is still there. I do now get traffic announcements sometimes but the reception breaks are still there, although seemingly shorter than with the original unit. I haven't told them yet!
I would guess this is a generic problem with these radios and it possibly won't be easily cured. I have a technical engineering background so I understand a bit about how these things work. I've already covered over 3000 miles in the car so have tried reception in many different areas of the country and it does not change.
It's possible that there may not be too many complaints about this because it seems quite a lot of customers don't even know about TA, let alone how to use it!
For the last eleven years I have been driving for a main car/van dealership (not Hyundai!) driving up to 1000 miles a week. Consequently I have tried many different radios in many different vehicles and never come across a problem like this before.
Title: Re: TA Radio problem
Post by: greenspot on November 05, 2009, 16:06:45
I am having the same problem with TA not working and only getting short interruptions and no announcement. Previous cars . Fiesta for 6 years ans Astra for 7 worked fine.
As an earlier reply suggested this is a known problem I will try my dealer.
Title: Re: TA Radio problem
Post by: sparki30 on November 05, 2009, 21:41:04
The TA signal is transmitted by the radio stations. Mine works OK but it's so anoying I turned it off !! You can set the TA volume seperatly in the set-up menu.

I thought it picked up on any 'local' broadcast and wasn't just dependant on the station you are tuned into
Title: Re: TA Radio problem
Post by: Lorian on November 06, 2009, 07:38:38
The TA signal is transmitted by the radio stations. Mine works OK but it's so anoying I turned it off !! You can set the TA volume seperatly in the set-up menu.

I thought it picked up on any 'local' broadcast and wasn't just dependant on the station you are tuned into

It definitely should switch to any station the radio can receieve that turns on the TA signal. I drive a lot on motorways here in the UK and I have it on all the time in my current car. Even though I usually listen to radio 4 I get the traffic reports from all manner of "local" radio stations - some maybe 50+ miles away. It works faultlessly in my old car.
Title: Re: TA Radio problem
Post by: Shambles on November 06, 2009, 09:17:31
As an earlier reply suggested this is a known problem I will try my dealer.

Hi greenspot.. just wandering off topic for a moment.. which dealership will you be using in South Manchester?
Title: Re: TA Radio problem
Post by: greenspot on November 06, 2009, 09:30:08
The TA signal is transmitted by the radio stations. Mine works OK but it's so anoying I turned it off !! You can set the TA volume seperatly in the set-up menu.

I thought it picked up on any 'local' broadcast and wasn't just dependant on the station you are tuned into

It definitely should switch to any station the radio can receieve that turns on the TA signal. I drive a lot on motorways here in the UK and I have it on all the time in my current car. Even though I usually listen to radio 4 I get the traffic reports from all manner of "local" radio stations - some maybe 50+ miles away. It works faultlessly in my old car.

Thanks for that. That is what I expected mine to do. Rang my dealer and it is booked in for Monday for a check.
Title: Re: TA Radio problem
Post by: bumpkin on November 06, 2009, 09:35:03

That is how mine seems to work in Scotland, the BBC announcements cut in over the USB if I am on a BBC station when I switch it to AUX, but I don't get the Beeb announcments if I have been on local radio.

I think I might need to take this back :-[

Last night I was listening to CD having swapped mode from local radio on an independent network.  TA cut in to my local station as expected but then about 10 minutes later the BBC TA cut in with a non-scheduled broadcast.  Not sure if that means the BBC was late or if "special" announcements are given a different tag which is monitored on any network?
Title: Re: TA Radio problem
Post by: greenspot on November 06, 2009, 18:26:59
In answer to Shambles

Dealer is
Title: Re: TA Radio problem
Post by: eye30 on November 06, 2009, 19:32:34
Today I had the TA on and while listening to the local radio station I was getting alot of cut outs in the broadcast

As soon as I turned the TA off it was A OK
Title: Re: TA Radio problem
Post by: greenspot on November 09, 2009, 14:37:03
Eye30 seems to be having similar problems to mine.

Took mine to the dealer today. From their reaction it seems that they are aware there is a problem "on some i30 radios". I had to leave the car with them because they apparently need the serial number off the radio chassis before they can exchange the faulty item.

They rang me after about an hour and I went back to collect the car. They have ordered a new radio. They said that they could not give a date but it is normally about 3-4 weeks. We will see!

On the same topic just a thought. As only a few people are suffering this problem do they all have the same radio software level? Mine is as below:

               A200FDE
SW          V1.07.EUR
EEPROM   FD200E52

And off topic: A lot of posts seem to give the month of manufacture of their car. I can't see mine anywhere. I know I will feel stupid when someone tells me as it will be glaringly obvious when I know where to look but help anyway.
Title: Re: TA Radio problem
Post by: Weston Coyney on November 12, 2009, 12:57:17
Latest situation as at 11.11.09: Reported same fault present with replacement radio to my dealer. Service manager rang me back after discussions with Hyundai technical dept. They say that the problem is due to the sensitivity setup of the radio for reception of TA. This is apparently a software issue and they have carried out "experiments" on some affected vehicles - but so far without 100% success. They are trying to get it right before issuing an official bulletin to dealers. "Bear with us".
Title: Re: TA Radio problem
Post by: Lorian on November 15, 2009, 21:39:26
I note honestjohn.co.uk now says under "known issues" for the i30:

"Problem with Traffic Announcements on radios of 1.4 Comforts. FIX available from mid November 2009"
Title: Re: TA Radio problem
Post by: Kathnkeith on November 25, 2009, 15:56:00
hyundai TA Radio Problem


Hi, I live in the Tamworth area, about 15 miles northeast of Birminham, UK.
Bought my i30 Comfort 1.6CRDi in July.
Have the same problem with the 3 'mutes' but only seems to happen when listening to BBC radio 1, 2, 3 or 4. Local BBC radio WM, Stoke and Greater Manchester, also commercial radio there does not seem to be a problem with the 3 'mutes'. Only thing I have noticed recently is that I am not receiving any traffic anouncements, on any station, when the TA button is on.
Went into my dealers on 24 November (Sandon Motors of Stafford) and informed them, they said hyundai knew about the problem and there technicians were working on the problem and hopefully would have the answer soon (!!!) then they woud be able to download an update from there computer to the radio.
Keith.
Title: Re: TA Radio problem
Post by: greenspot on December 05, 2009, 14:53:46
It seems my dealer was right. They said it would take 3-4 weeks to get a replacement radio and that is how long it took.

They rang me 3 December and fitted the new radio on 4 Dec. It appears to be working now and I am now getting traffic reports from Radio Manchester interrupting me listening to Radio 2. I am assuming that it should work on all stations.

The new radio software is (and seems to work)
               A200FDE
SW          V1.10.EUR
EEPROM   FD 200E52

 :) :)

The old was
               A200FDE
SW          V1.07.EUR
EEPROM   FD200E52
Title: Re: TA Radio problem
Post by: Shambles on December 05, 2009, 14:59:50
The new radio software is (and seems to work)
               A200FDE
SW          V1.10.EUR
EEPROM   FD 200E52

 :) :)

The old was
               A200FDE
SW          V1.07.EUR
EEPROM   FD200E52


Thanks for the update :)
Title: Re: TA Radio problem
Post by: eye30 on December 06, 2009, 14:36:08

 I am now getting traffic reports from Radio Manchester interrupting me listening to Radio 2. I am assuming that it should work on all stations.



That how mine works but I get Radio Merseyside.

If I'm in range of Manchester stations I wil get those. 

Title: Re: TA Radio problem
Post by: hyundai_on_thames on February 07, 2010, 18:35:01
Same issue of the 1 second gaps here. Last time I had this fault was on a Philips RDS radio in the 1980's just a year or 2 after RDS was introduced. The workaround on the i30 is to switch off TA!

My last car's excellent Sony did not have the issue BUT tended to pick up too many out of area traffic announcements.

I am watching this space to see if a software update to the radio will fix it.
Title: Re: TA Radio problem
Post by: Lorian on February 07, 2010, 20:57:45
Same issue of the 1 second gaps here. Last time I had this fault was on a Philips RDS radio in the 1980's just a year or 2 after RDS was introduced. The workaround on the i30 is to switch off TA!

My last car's excellent Sony did not have the issue BUT tended to pick up too many out of area traffic announcements.

I am watching this space to see if a software update to the radio will fix it.

Post 19 above indicates someone who has had it fixed. Shouldn't really need a new radio - the firmware will bootstrap from a CD and install, and the dealer's should get these CDs.

And mine (not very old) seems to work OK* with firmware v1.0 FD20EG4J

*However I live in an area where the density of TA's is low per hour.
Title: Re: TA Radio problem
Post by: hyundai_on_thames on February 09, 2010, 21:37:11
Greenspot originally reported, got short interruptions but no actual traffic announcements.

My issue is not quite the same, I do get the announcements but also get many 2 second interruptions without announcements (to either radio or to USB etc) if TA is switched on.

From Greenspot's update it's obvious that they've fixed the lack of announcements for him, but did they fix the 2 second interruptions?

If so, I will be keen to get the update especially if it is software only so a quick one.
Title: Re: TA Radio problem
Post by: Weston Coyney on May 09, 2010, 09:44:33
Had my radio unit replaced (again, see previous posts) two weeks ago. It works!! Software is now V1.12A EUR
TA problems seem to be solved and I also notice improved reception of weaker stations and faster and more accurate response of AF (Alternate Frequency) switching. It's been a long six-month wait but it looks like they've cracked it this time. Another satisfied customer! :D
Title: Re: TA Radio problem
Post by: hyundai_on_thames on May 09, 2010, 22:27:10
Useful to know.

Wonder if that new Firmware version is avail for m yradio & how it gets updated. Currently I am at: A-200FDE Version 1.02.EUR Firmware FD200E52.
Title: Re: TA Radio problem
Post by: Lorian on May 10, 2010, 07:44:01
The dealers should get a CD which they load into the radio and press a few buttons to start the flash priocess. No unlike loading a new bios on a PC.
Title: Re: TA Radio problem
Post by: hyundai_on_thames on September 23, 2010, 17:09:11
I am informed that for an i30 purchased in UK in Jan 2010, there are no firmware updates available.
Title: Re: TA Radio problem
Post by: Lorian on September 23, 2010, 21:42:22
What rev do you have?
Title: Re: TA Radio problem
Post by: hyundai_on_thames on October 25, 2010, 12:39:20
Radio Version A-200FDE Version 1.02.EUR Firmware FD200E52.

When I phoned the dealer he said that the symptom of the radio cutting out momentarily with TA active (but without an actual traffic announcement) may well be a known issue on the i20 - but not on the i30.

In order to get it looked at I am advised to take it to a dealer. Now, how to you demonstrate an intermittent issue to a dealer? I'm thinking of making a little recording on my phone - the cutting out is particularly frequent during rush hour when there are a lot of announcements happening (presumably it is out of area announcements that cause the short cut-outs). This issue only affects radio listening and not MP3.
Title: Re: TA Radio problem
Post by: Rof on November 20, 2010, 14:24:51
Hi all.  I had the same TA issue cutting in and out.  There is a KNOWN radio fault regarding this.  After much complaints and failure to rectify it through a less than cooperative dealer, I took it to another, who investigated the Hyundai Technical Log and replaced the radio.  It all works ok now.  If you're having problems, get your radio replaced through warranty.  It is a known fault and Hyundai should fix it.
Title: Re: TA Radio problem
Post by: hyundai_on_thames on November 20, 2010, 15:28:53
Very useful to know, thanks Rof
Title: Re: TA Radio problem
Post by: Rof on November 20, 2010, 17:23:07
Hi.  Had similar TA issues - intermittent cutting in / out of the radio when the TA was turned on.  Only seemed to happen on Radio 1, 2, etc, not the local advertising radio channels.  Very odd.  After much complaining, and failure to first identify and then fix using a CD, software upgrade they replaced the radio under warranty (through a separate, more thorough dealer).  It is a KNOWN fault in the Hyundai Technical Log.  The radio was replaced some months ago now so not sure whether more recent problems are related.

Issues also experienced with the unit was overheating of the CD - failure to work properly after some period of time.  Replacement should fall under warranty.
Title: Re: TA Radio problem
Post by: Lorian on November 20, 2010, 18:01:11
I haven't actually put a CD in mine to see if that works. It probably does, but a USB stick is so much more convenient.

I get the odd glitch when on TA, but keep it off most of the time, as the local radio stations tend to put the tags on too long and I get to listen to their inane adverts etc.
Title: Re: TA Radio problem
Post by: Talking Hoarse on February 04, 2011, 13:58:06
Hi - thought I would resurrect this thread. 
Has anyone in UK got the answer to this?
Have the problem radios (with reception breaks - typically 1 second when TA is on) been sorted - if so how?

My CRDi is an early 2011 spec Czech car - so built around April or May 2010.  It has always suffered from breaks in sound when TA is on, so I usually switch TA off.  I have just had the car in the local dealer for a couple of days for minor snags, and added the radio problem to the list.  My dealer has not heard of the issue and doesnt have an answer.  They also say that they were unable to reproduce the reception breaks.  Although the fault was obvious to me travelling to and from the dealer, it did not manifest when I took the techy out for a run to demonstrate!

Any clues or advice welcomed.  Thanks
Ed
Title: Re: TA Radio problem
Post by: eye30 on February 04, 2011, 17:19:13
This has been reported and the only solution seems to be to replace the radio

Insist they replace

see posting 31 above
Title: Re: TA Radio problem
Post by: Talking Hoarse on July 15, 2011, 21:31:15
This has been reported and the only solution seems to be to replace the radio

Insist they replace

see posting 31 above
After my dismal dealer experience earlier this year, I took my car to another dealer (ie 20 miles away) for its 1st service in May.  They couldnt get the hang of the radio fault either, adjusting the TA volume instead.  However I got back to them, they needed to see the radio again for its serial number and it was finally replaced this week.  At long last it is sorted - and I can listen to the radio with TA set to "on" now!
So thanks for all of your help & direction.  Shows that persistance pays off. :) :)


Title: Re: TA Radio problem
Post by: Lasergirl on March 05, 2013, 17:29:51
Ohhh I get this on my radio, TA doesn't work at all, just get breaks in transmission, as others have reported. Does seem my local dealer needs a bit of a nag to do things under the warranty though, but worth a try. Might be worth me locating another dealer just in case, as saves the hassle if one is more obliging than another.
Title: Re: TA Radio problem
Post by: Lasergirl on April 11, 2013, 17:03:23
Hi all.  I had the same TA issue cutting in and out.  There is a KNOWN radio fault regarding this.  After much complaints and failure to rectify it through a less than cooperative dealer, I took it to another, who investigated the Hyundai Technical Log and replaced the radio.  It all works ok now.  If you're having problems, get your radio replaced through warranty.  It is a known fault and Hyundai should fix it.

Why do I find that when I question any known faults mentioned on here, the dealers say "oh we've never come across that one before"?
I took mine in yesterday and the dealer said that I had a setting wrong (which I very much doubt), and that it works fine now. Well surprise, surprise it doesn't, I drove in to work during rush hour and kept getting breaks in radio transmission when the TA was activated, so cost me over 30 quid and achieved nothing, radio still not working properly. Rang them and they say they will need the car for a whole day to suss it out; spoke to another dealer who said they've not heard of this fault, even after I suggested they look on the above quoted log.

I can't really do without my car for a day, and am loathed to fork out more cash, when its a minor fault, albeit an irratating one, and doing over 60 miles a day to and from work, its useful to hear the local traffic reports.
Title: Re: TA Radio problem
Post by: Mike SX on April 11, 2013, 18:45:33
Ohhh I get this on my radio, TA doesn't work at all, just get breaks in transmission, as others have reported. Does seem my local dealer needs a bit of a nag to do things under the warranty though, but worth a try. Might be worth me locating another dealer just in case, as saves the hassle if one is more obliging than another.

Radio Firmware needs an update, yep, a well known fault, replace complete radio, with the latest version firmware...
Title: Re: TA Radio problem
Post by: Lorian on June 08, 2013, 21:08:01
I had my radio replaced to fix this problem. There is a thread about this issue from about 3 years ago,.
Title: Re: TA Radio problem
Post by: Lasergirl on July 25, 2013, 10:46:51
Hi all

Just an update to this; my local dealer had my car yesterday to look into this problem, and they couldn't get the TA to work, and have said they will be replacing the radio,  :happydance: and that they had found a technical bulletin relating to this. So I get a new one fitted next week under warranty!

Result!!
Title: Re: TA Radio problem
Post by: Dazzler on July 25, 2013, 10:51:45
 :Agoodjob: :goodjob2:
Title: Re: TA Radio problem
Post by: Phil №❶ on July 25, 2013, 11:29:03
Result it may be, but these radio replacements are far too frequent.  :fum: :fum: :fum:
Title: Re: TA Radio problem
Post by: Lasergirl on July 26, 2013, 14:46:04
Result it may be, but these radio replacements are far too frequent.  :fum: :fum: :fum:

Yes too true
Title: Re: TA Radio problem
Post by: Lasergirl on July 29, 2013, 21:14:39
Yay new radio works properly; I get travel announcements; the FM saved stations are retained when I move from one area to another; and the AM works (only wanted that for the tennis commentary during Wimbledon!).  :goodjob2: :goodjob: :happydance:
Title: Re: TA Radio problem
Post by: Phil №❶ on July 29, 2013, 21:54:23
We're happy that you're happy.  :happydance: :goodjob2:
Title: Re: TA Radio problem
Post by: Dazzler on July 29, 2013, 22:15:06
We're happy that you're happy.  :happydance: :goodjob2:

I'm happy that Phil's happy that your are happy  :wacko: :D
Title: Re: TA Radio problem
Post by: Doggie 1 on July 30, 2013, 07:52:25
We're happy that you're happy.  :happydance: :goodjob2:

I'm happy that Phil's happy that your are happy  :wacko: :D

This could be the forum's longest thread ever.  :lol:
I'm happy that Dazz is happy that Phil's happy that you're happy.  :D
Title: Re: TA Radio problem
Post by: rustynutz on July 30, 2013, 08:07:59
I'm not so happy that you're all so happy.... :undecided:
Title: Re: TA Radio problem
Post by: Doggie 1 on July 30, 2013, 08:09:00
Spoil sport.   :P
Title: Re: TA Radio problem
Post by: Shambles on July 30, 2013, 08:13:47
(http://i.imgur.com/BVuZayg.jpg)
Title: Re: TA Radio problem
Post by: Doggie 1 on July 30, 2013, 08:15:37
 :judges:
Title: Re: TA Radio problem
Post by: Phil №❶ on July 30, 2013, 08:54:31
 :MeToo: :judges:
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