i30 Owners Club
GOT PROBLEMS OR ISSUES? => PETROL => Topic started by: New-Owner1 on August 07, 2012, 14:28:10
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Bought my I30 in July 2009 = Happy.
Since then nothing but problems, and frequent trips to the hyundai approved garage
Fuel flat stopped releasing = 2x garage vistis to replace cable
Drivers door handle cable broken, 1x visit to replace cable
Clutch sqeaking = 4x visits to garage to replace the clutch fork
Rear passengers door handle cable broken = booked in to be fixed.......(I dont even use the back seats)
When driving the car there is constant creaking from the cabin like a very old car
Apart from this when you take the car on the motorway there is a constant loud rattle like something inside the compartment is loose, the steering wheel plastic is peeling away, the carpet on the floor comes away where it meets the plastic and when you select reverse the gear knob spins around in your hand, im sorry but the whole car feels cheap and I am waiting for the next door cable to break or mabe the steering wheel to fall off, cant wait to PX and get a reliable make like nissan or toyota, whats the point in a 5 year warrantly ifyou make such cheap quality, I am a very careful driver, driving less than 10k per year and service the car by the main dealer, I am tempted to complain to hyundai but I have no idea of how, I may be unlucky i.e a duff model, however when I speak to the garage they say the problems are common with hyundai, how hard can it be to make a car handle work, I have owned cars which are over ten years old and the door handles still work!
Is it just me or is nothing built to last these days.
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MMMmmm just you it seems. :Shocked:
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(http://i.imgur.com/tKtzJ.jpg)
You've sure been unlucky :(
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Sorry to hear your tale of woe but not common fortunately.. :confused:
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Think you got a duff one :'(
I had a load of Vauxhall before the Hyundai's and they were great until the last one and like you loads of problems so swapped to Hyundai on the avice of a mate and see below!
I got my i30 in March 2010 and it's been so good just got another one for my wife.
130Sean
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I've had 4 Hy cars and all have been good.
OK I've had the little niggle like a new seat belt, rear window and the biggy a new gear box after 800 miles in an Accent but besides that no other major issue
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Shocking... looks like a definite Lemon I agree but to be fair I think I would have rejected that car. Either that or taken it to a better dealer... why not name and shame them as they seem to feel all Hyundai cars are the same... not so!!
Was it a European built version? Not that it helps here but I'm still convinced that the Korean build quality was / is better.
We now have 2 Hyundai cars on the drive plus a Kia Picanto, no serious or worrying complaints about either!
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It sure sounds like you've got the car they made on a Friday afternoon before clocking off time. Unfortunately for you I think bad luck has a lot to do with it. I've owned several different marques inc Ford/VW/Rover/Seat/Mazda/Saab and my current Hyundai is by for the most well built and reliable car I've ever had.
"cant wait to PX and get a reliable make like nissan or toyota"
Well I used to own a Nissan Almera 2.2 DCI which was the most unreliable car I've ever had. Along with constant rattles its lights failed, it refused to start several times, its had fuel hunting problem eventually resulting in a new fuel pump (not under warranty and eye watteringly expensive), battery discharging problems, seized brakes and frozen locks in winter. I took a £3k loss to get shot of it.
I also used to have a Toyota MR2 which caught fire and burned to a bare shell. Although the cause was never discovered I'm putting it down to the electrics as mechanically it was fine.
All I'm saying is that all manufacturers have their lemons and its just bad luck when you get one.
(http://i1224.photobucket.com/albums/ee375/succulant/Photo-0051.jpg)
(http://i1224.photobucket.com/albums/ee375/succulant/1Conv_100_1227.jpg)
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Thanks for that.. and don't get him started on Citroen.. :snigger:
I think some earlier Hyundai's were not so well screwed together (had a 2002 Elantra with a few QC issues) but the Getz was brilliant and generally the i30 was even better (a real turning point for Hyundai)
I have had half a dozen Nissans and all were extremely reliable..
Shame about the MR2 Ross :disapp:
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New-Owner1, your experience is not typical as Hyundai build a very good product.
I'm surprised that you say the dealership stated it was common. :confused:
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I would be hounding the dealer for warranty work to be done and if not successful, go to Hyundai Australia. (I take that the author of this topic is from Australia?) :Shocked:
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I think you are being a bit harsh on what basically boils down to a some sqeaks, rattles and cable issues. I'ts not like the engine has seized or the suspension collapsed (touch wood).
MD
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I would be hounding the dealer for warranty work to be done and if not successful, go to Hyundai Australia. (I take that the author of this topic is from Australia?) :Shocked:
His profile says he has a "Comfort 1.4" so he's not in OZ..... :undecided:
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I think you are being a bit harsh on what basically boils down to a some sqeaks, rattles and cable issues. I'ts not like the engine has seized or the suspension collapsed (touch wood).
MD
and from the thread title he/she is having trouble even getting it to start :whistler: (sorry I shouldn't make light of the problems) A combination of small problems can make you feel as bad as having one big one...
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Thanks for that.. and don't get him started on Citroen.. :snigger:
I think some earlier Hyundai's were not so well screwed together (had a 2002 Elantra with a few QC issues) but the Getz was brilliant and generally the i30 was even better (a real turning point for Hyundai)
I have had half a dozen Nissans and all were extremely reliable..
Shame about the MR2 Ross :disapp:
I've blanked the Citroen from my memory it was so awful. I won't go there it would be a long rant :lol:
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Apart from this when you take the car on the motorway there is a constant loud rattle like something inside the compartment is loose, the steering wheel plastic is peeling away,
Is it just me or is nothing built to last these days.
Those problems are reported here all the time, I have the rattle too somewhere below the stereo.
At the end of the day you get what you pay for I guess, it is an i30 but you have to remember its Korean
and its not the best car out there.....
I do not know how on earth it was voted car of the year (For several years from what I have heard), that is beyond me,
but it is reliable (Mechanically) has good warranty and it is cheap (er) than Japanese and european equivalents.
Last but no least you are right, that nothing is built to last these days (and that does not go for cars only)
, There is problems in every car's interior and some go as far as BMW's, Toyota's etc!!
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Apart from this when you take the car on the motorway there is a constant loud rattle like something inside the compartment is loose
I hope that one of the robots from the Hyundai manufacturing plant isn't missing a finger. :undecided:
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While I feel your pain over your car's issues, Hyundai have won many awards for customer satisfaction..... :undecided:
http://www.hyundai.co.nz/new-thinking/awards/ (http://www.hyundai.co.nz/new-thinking/awards/)
http://www.hyundai.com.au/about-hyundai/news/articles/The-Most-Improved-Car-Manufacturer-of-The-Decade-Is-Hyundai (http://www.hyundai.com.au/about-hyundai/news/articles/The-Most-Improved-Car-Manufacturer-of-The-Decade-Is-Hyundai)
And of course, the i30 has won car of the year here in OZ a couple of times also.... :goodjob:
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Hmm - customer service awards in Australia may not help here in UK (where I guess New-Owner1 is?). And his car (like mine) will be Czech built not Korean. My own eperience of Hyundai UK's customer service department - admittedly 2 years ago - was woeful.
I share his concerns, as my own i30 creaks & rattles, and has had many (in my opinion) premature failures and so I worry as to its long term durability. Admittedly these faults were sorted willingly under the 5 year warranty - at least after I changed dealer. This is all very disappointing to me as I treat my cars carefully & considerately etc, and have in the past kept cars in daily use until they were many years old (eg a Vauxhall until 12 years & a Ford until 16 years, not to mention my current "hobby" Datsun that is approaching 30).
Despite this I am most unlikely to keep my i30 beyond its 5 year warranty.
It is always hard to generalise car owner experiences, everyone has a bad experience with one car or another - but my own experience of my Hyundai i30 so far would place it as somewhat less durable to the equivalent Vauxhall (eg Astra).
Anyway my suggestion to New-Owner1 is please go back to your dealer and pursue all of the faults - or change dealer if they dont take you seriously.
Ed
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Thanks Ed, that's good advice.
And let us know how you get on, New-Owner1.
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Hmm - customer service awards in Australia may not help here in UK (where I guess New-Owner1 is?). And his car (like mine) will be Czech built not Korean.
Just a heads up, Ed...that second link I posted was regarding a survey in the UK..... :winker:
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Interesting, I did not know Hyundais were manufactured or just assembled in Czech Republic as per the above spoken words by Talking Hoarse. How long has that been going on?
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Interesting, I did not know Hyundais were manufactured or just assembled in Czech Republic as per the above spoken words by Talking Hoarse. How long has that been going on?
Since 2010 I think (quite a large factory)
The FD series i30's made there had a few different features (only cosmetic) and some seem to suffer from minor quality control issues (the most significant perhaps being paint blemishes) :confused:
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The Czech factory started producing the i30 in November 2008 according to this -
http://www.hyundai-motor.cz/english.php?rubrika=basic-info (http://www.hyundai-motor.cz/english.php?rubrika=basic-info)
I think they had some problems with the workers and their conditions in 2009, too much overtime and pressure.
http://www.hyundaiaftermarket.org/forum/topic/16819-czech-hyundai-unions-call-off-strike-threat/ (http://www.hyundaiaftermarket.org/forum/topic/16819-czech-hyundai-unions-call-off-strike-threat/)
My motor is early 2010 and (touch wood) remains trouble-free. :)
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The Czech factory started producing the i30 in November 2008 according to this -
http://www.hyundai-motor.cz/english.php?rubrika=basic-info (http://www.hyundai-motor.cz/english.php?rubrika=basic-info)
I think they had some problems with the workers and their conditions in 2009, too much overtime and pressure.
http://www.hyundaiaftermarket.org/forum/topic/16819-czech-hyundai-unions-call-off-strike-threat/ (http://www.hyundaiaftermarket.org/forum/topic/16819-czech-hyundai-unions-call-off-strike-threat/)
My motor is early 2010 and (touch wood) remains trouble-free. :)
Ah, I love how the Brits call a car a MOTOR, a relic of the 30's. :D
Thanks for the info re Czech Hyundais, I take it our Hyundais here in OZ all come from Korea then?
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:lol: And a patch, a manor.
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:lol: And a patch, a manor.
Not forgetting the 'Old Bill.' :Shocked:
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The Czech factory started producing the i30 in November 2008 according to this -
http://www.hyundai-motor.cz/english.php?rubrika=basic-info (http://www.hyundai-motor.cz/english.php?rubrika=basic-info)
I think they had some problems with the workers and their conditions in 2009, too much overtime and pressure.
http://www.hyundaiaftermarket.org/forum/topic/16819-czech-hyundai-unions-call-off-strike-threat/ (http://www.hyundaiaftermarket.org/forum/topic/16819-czech-hyundai-unions-call-off-strike-threat/)
My motor is early 2010 and (touch wood) remains trouble-free. :)
Ah, I love how the Brits call a car a MOTOR, a relic of the 30's. :D
Thanks for the info re Czech Hyundais, I take it our Hyundais here in OZ all come from Korea then?
We even have a thread topic entitled "Members' Other Motors"
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"Give us a look at yer motor, eh guv?"
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"Give us a look at yer motor, eh guv?"
"No. OK You're nicked sunshine" :snigger:
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:-[ I cant believe it was late 2008... where did those years go.. :confused:
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Sumfin goin' down on the manor then?
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Or as Jamie Oliver would say,' i30 motor, lubberly jubberly.' :wacko:
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Bought my I30 in July 2009 = Happy.
Since then nothing but problems, and frequent trips to the hyundai approved garage
Fuel flat stopped releasing = 2x garage vistis to replace cable
Drivers door handle cable broken, 1x visit to replace cable
Clutch sqeaking = 4x visits to garage to replace the clutch fork
Rear passengers door handle cable broken = booked in to be fixed.......(I dont even use the back seats)
When driving the car there is constant creaking from the cabin like a very old car
Apart from this when you take the car on the motorway there is a constant loud rattle like something inside the compartment is loose, the steering wheel plastic is peeling away, the carpet on the floor comes away where it meets the plastic and when you select reverse the gear knob spins around in your hand, im sorry but the whole car feels cheap and I am waiting for the next door cable to break or mabe the steering wheel to fall off, cant wait to PX and get a reliable make like nissan or toyota, whats the point in a 5 year warrantly ifyou make such cheap quality, I am a very careful driver, driving less than 10k per year and service the car by the main dealer, I am tempted to complain to hyundai but I have no idea of how, I may be unlucky i.e a duff model, however when I speak to the garage they say the problems are common with hyundai, how hard can it be to make a car handle work, I have owned cars which are over ten years old and the door handles still work!
Is it just me or is nothing built to last these days.
This thread has gone completely off topic....lol.....I had a Holden commodore which was one of the many lemons GM apparently produces every year, dont even get me started on its problems (Like 3 page list)......
If you have the energy, and money, fight every single step of the way.....Keep receipts, keep documents, write down dates/times etc - Depending on how far you want to take it (within your rights) you can involve 'business and consumer affairs' or even get your own lawyer if you can afford to. If they can't fix the car they have an obligation to replace it under warranty.....(Honestly though I have never seen or heard that happen)....
Otherwise easy way out.....get rid of it (I bought my Commodore 15000 and I sold it for 5000).....I did not care - I had wasted money and time to it and I just wanted to get rid of it no matter what.....
Then buy something else that you are happy with....and hopefully it won't end up being a lemon......
Good luck!
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This thread has gone completely off topic....lol........
Yeah, unfortunately the OP started it with his closing question...
Is it just me or is nothing built to last these days.
:rolleyes:
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The fuel flap not opening can be fixed by just bending the spring tab by the hinge to generate a little more pressure. Suprised a dealer replaced a cable for this. A squirt of silicon on the hinges doesn't hurt either.
As for cables in the doors breaking, not happened to me.
In fact a part from the radio being replaced and servicing I've not seen the dealer in 2.5 years (well I do drive past occasionally) It's a shame, I'm feeling I'm not getting the best value from the warranty :lol:
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The fuel flap not opening can be fixed by just bending the spring tab by the hinge to generate a little more pressure. Suprised a dealer replaced a cable for this. A squirt of silicon on the hinges doesn't hurt either.
As for cables in the doors breaking, not happened to me.
What you /we would do and what a dealer might of course be 2 different things. Just to be inflamatory .... I guess that a dealer has to diagnose and fix in order to get paid by Hyundai for warranty work. I guess that a dealer must also ensure that he /they provide a permanent solution. So dare I suggest that bending a spring (ie an adjustment) will take time to diagnose and maybe get no payment, whereas fitting a part (cable) definately has a part, a fitting time and therefore a payback to the dealer.....
There I have said it!
Warranty faults and claims are quite interesting - as they might be broken down into parts bought in by Hyundai that have failed (and arguably should have failed some quality inspection) and also to issues caused by the assembly method. I would guess that a faulty radio or gearbox is likely to be a bought in assembly, a creak or a rattle is likely to be an assembly issue. My own car has suffered a combination of all of these ........ Long live Hyundai's warranty!
Ed
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Well said ED.. Interesting way to look at it and all very logical really :goodjob:
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Interesting, I did not know Hyundais were manufactured or just assembled in Czech Republic as per the above spoken words by Talking Hoarse. How long has that been going on?
Hyundais in the Czech Republic and Kias in the Slovak Republic with a cross border swopping of some models occasionally!
http://www.bloomberg.com/news/2011-01-20/hyundai-kia-swap-models-between-czech-slovak-factories.html (http://www.bloomberg.com/news/2011-01-20/hyundai-kia-swap-models-between-czech-slovak-factories.html)
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I believe the actual Hyundai fix involves sticking a rubber pad on the top of the spring and the dealer is likely to get a thirty minute time claim to cover this. Bending is better imho and is simple to do. No point in loosing the car for a few hours for this.
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Save your money and solve your fuel cap problem: get a bicycle
But if you don't, just use a silicone spray on the hinges; it worked for me, never had this issue again maybe for a year now.
Definetely Czech factory has (or I hope had) it's problems.
Mine is a Czech lemon too, having all kind of problems, mechanical or just rattles; some sorted out during the warranty and some other didn't (yet).
It's all politics, that is:
When brand new, the car had all sort of rattles. After many visits, dealer's mechanics kept saying that this is normal and blablabla...
I had to speak to the dealer himself (that is the owner) who was happened to be relative to a colleague of mine. If you don't have have such a bunch of luck, then you'll just have to persuade him that:
1) you're a reasonable man
2) you're not a sucker
2) you have your way to claim your rights.
Anyway, dealer himself took my car for a test drive.
After the ride, he handled the key to the chief mechanic, really pissed with him and said: Take this man's car and fix everything!
Car stayed in garage for 15-20 days (can't remember exactly)
Almost 2 years have passed since then and car still develops various mechanical problems but not a single rattle!
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Thanks Babis (excellent post) helps when you have been in the same position :disapp:
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Is it just me or is nothing built to last these days.
I second that - Even though mechanically sound (touch wood) still have a few problems that seem to pop-up constantly. Nothing is meant to last these days - EVen BMWs have dropped to 20th in the reliability world ranking list.
My wife's '00 Accent and My brothers '98 Excel are still going with not faults!
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Bought my I30 in July 2009 = Happy.
Since then nothing but problems, and frequent trips to the hyundai approved garage
Fuel flat stopped releasing = 2x garage vistis to replace cable
Drivers door handle cable broken, 1x visit to replace cable
Clutch sqeaking = 4x visits to garage to replace the clutch fork
Rear passengers door handle cable broken = booked in to be fixed.......(I dont even use the back seats)
When driving the car there is constant creaking from the cabin like a very old car
Apart from this when you take the car on the motorway there is a constant loud rattle like something inside the compartment is loose, the steering wheel plastic is peeling away, the carpet on the floor comes away where it meets the plastic and when you select reverse the gear knob spins around in your hand, im sorry but the whole car feels cheap and I am waiting for the next door cable to break or mabe the steering wheel to fall off, cant wait to PX and get a reliable make like nissan or toyota, whats the point in a 5 year warrantly ifyou make such cheap quality, I am a very careful driver, driving less than 10k per year and service the car by the main dealer, I am tempted to complain to hyundai but I have no idea of how, I may be unlucky i.e a duff model, however when I speak to the garage they say the problems are common with hyundai, how hard can it be to make a car handle work, I have owned cars which are over ten years old and the door handles still work!
Is it just me or is nothing built to last these days.
Every car will rattle and creak in places.
Is the rattle you speak of in the 'compartment'... in the centre console? near the CD player?
If so I posted a fix a little while ago as mine drove me nuts. It's not a hyundai part. It's the top of the metal CD player chassis inside the center console. You gain access by removing the storage tray thingy on top. The top of the CD player might have some play in it (it will vibrate up and down against the walls of the chassis below it). To stop this I simply inserted rolls of cloth to force it down onto the tops of the walls of the chassis so it didn't vibrate. No more worries.
the only other rattle I have comes from the passenger side air vent when it experiences a big temperature change. I havent looked into fixing that yet but when I do I will post that fix too
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The fuel flap not opening can be fixed by just bending the spring tab by the hinge to generate a little more pressure. Suprised a dealer replaced a cable for this. A squirt of silicon on the hinges doesn't hurt either.
As for cables in the doors breaking, not happened to me.
What you /we would do and what a dealer might of course be 2 different things. Just to be inflamatory .... I guess that a dealer has to diagnose and fix in order to get paid by Hyundai for warranty work. I guess that a dealer must also ensure that he /they provide a permanent solution. So dare I suggest that bending a spring (ie an adjustment) will take time to diagnose and maybe get no payment, whereas fitting a part (cable) definately has a part, a fitting time and therefore a payback to the dealer.....
There I have said it!
Warranty faults and claims are quite interesting - as they might be broken down into parts bought in by Hyundai that have failed (and arguably should have failed some quality inspection) and also to issues caused by the assembly method. I would guess that a faulty radio or gearbox is likely to be a bought in assembly, a creak or a rattle is likely to be an assembly issue. My own car has suffered a combination of all of these ........ Long live Hyundai's warranty!
Ed
that's exactly correct. And when you combine all of this with lazy technicians, you get screwed over, like I did with two different ford dealers.
Also, techs don't get paid as much comparatively for warranty work as they would for the equivalent job for a paying customer.
They need to positively identify a problem and record this and any replacement parts etc on the computer system to be paid for their work. An adjustment might be really fiddly and take an hour but if the same job is in their books as taking half an hour that's all they will be paid. Completely replacing a part which might be easier for them pays more however.
That said, at Ford I discovered they avoided testing or repairing my car at all so they wouldn't have to enter the details on the computer system and get paid crumbs for it. (someone who is a mutual friend at one of the dealers looked it up for me, I was irate) They neglected looking into my warranty concerns to work on other cars and get paid more.
It's a stinking system and I wish it were different.
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Bought my I30 in July 2009 = Happy.
Since then nothing but problems, and frequent trips to the hyundai approved garage
Fuel flat stopped releasing = 2x garage vistis to replace cable
Drivers door handle cable broken, 1x visit to replace cable
Clutch sqeaking = 4x visits to garage to replace the clutch fork
Rear passengers door handle cable broken = booked in to be fixed.......(I dont even use the back seats)
When driving the car there is constant creaking from the cabin like a very old car
Apart from this when you take the car on the motorway there is a constant loud rattle like something inside the compartment is loose, the steering wheel plastic is peeling away, the carpet on the floor comes away where it meets the plastic and when you select reverse the gear knob spins around in your hand, im sorry but the whole car feels cheap and I am waiting for the next door cable to break or mabe the steering wheel to fall off, cant wait to PX and get a reliable make like nissan or toyota, whats the point in a 5 year warrantly ifyou make such cheap quality, I am a very careful driver, driving less than 10k per year and service the car by the main dealer, I am tempted to complain to hyundai but I have no idea of how, I may be unlucky i.e a duff model, however when I speak to the garage they say the problems are common with hyundai, how hard can it be to make a car handle work, I have owned cars which are over ten years old and the door handles still work!
Is it just me or is nothing built to last these days.
This thread has gone completely off topic....lol.....I had a Holden commodore which was one of the many lemons GM apparently produces every year, dont even get me started on its problems (Like 3 page list)......
If you have the energy, and money, fight every single step of the way.....Keep receipts, keep documents, write down dates/times etc - Depending on how far you want to take it (within your rights) you can involve 'business and consumer affairs' or even get your own lawyer if you can afford to. If they can't fix the car they have an obligation to replace it under warranty.....(Honestly though I have never seen or heard that happen)....
Otherwise easy way out.....get rid of it (I bought my Commodore 15000 and I sold it for 5000).....I did not care - I had wasted money and time to it and I just wanted to get rid of it no matter what.....
Then buy something else that you are happy with....and hopefully it won't end up being a lemon......
Good luck!
that sounds painfully similar to my experience. I lost half what I paid getting rid of my Ford.
Consumer Affairs advised me the only real way I'd be able to get what I wanted was court action, but that would take time and more money and I was not garanteed a favourable result.
It's a real pity we don't have a lemon law like they do in the states.