The Original i30 Owners Club
THE GARAGE (SERVICE, MAINTENANCE & REPAIR) => DIESEL => Topic started by: Nev75 on July 22, 2013, 09:25:03
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I called the local Hyundai dealer to find the cost of the 90,000 service. They want $1000.
They will take off about $200 if I supply filter kit, and oil. So that leaves $800. How do they justify that? Is $1000 the normal 90k price?
Anyway, will be going with the independent that I used for my previous car. He has quoted $200 if I supply the kit & oil.
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Nev, that's bloody scandalous. :Jaw: There's plenty of post on here about dealer service rip offs.
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Thought they were going to hit you up for a cam belt until I saw it was a Diesel :fum:
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From memory the 90k is also the first auto service....
That being the case $200 would be a overly cheap (even supplying the auto fluid).
1k is still stupid though....
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Have a look at your service guide for 90k. If you don't think it's realistic, complain to Hy head office. IMO, it has to be a joke, right. :fum: :fum: :fum: :evil:
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I think it was $450 they wanted for the 30,000 k service on my CRDi. I didn't bother with it, happy enough to take any 'risk' myself and I got through the 5 yr warranty period with no complication from that missed service. (I did the oil myself at 30k.)
$1000.00!
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Are you sure they got the diesel bit? The petrol would be close given the timing belt and auto service....
Nope the fixed price service site has the normal mechanics listing the petrol price as between 1100 and 1200.....
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$1000,
(http://i1132.photobucket.com/albums/m572/847563/I30%20Pics/Survivor13_zps595eebd4.gif) (http://s1132.photobucket.com/user/847563/media/I30%20Pics/Survivor13_zps595eebd4.gif.html)
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Haha,
I like the animated GIF file.
The other thing I didnt mention in the original post .. it seemed a little weird when I asked the Hyundai dealer about the price, he asked for my ph no to give me a call back. He then called me back from a mobile phone almost immediately (rather than the office phone) and told me the price. Probably totally innocent, but just seemed strange.
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Yes, I certainly told them it was diesel, made that clear.
Are you sure they got the diesel bit? The petrol would be close given the timing belt and auto service....
Nope the fixed price service site has the normal mechanics listing the petrol price as between 1100 and 1200.....
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From memory the 90k is also the first auto service....
That being the case $200 would be a overly cheap (even supplying the auto fluid).
1k is still stupid though....
$200 overly cheap? .. I supply oil filter, fuel filter, air filter, and also oil ... being done at an independent. I wouldn't have thought that was stupidly cheap, but am happy to be enlightened .. what sort of price should I expect?. He quoted $280 if I don't supply oil. How much is auto trans fluid worth?
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haven't read the service books yet but if it is in fact the frist time for a full service of the auto,along with the engine,I would think that is cheap,given they are doing a full strip down service of the Auto.
If your Auto stuffs up after your 90k service and it is proved not to be done correctly your up for a min $4500 to replace the Auto
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haven't read the service books yet but if it is in fact the frist time for a full service of the auto,along with the engine,I would think that is cheap,given they are doing a full strip down service of the Auto.
If your Auto stuffs up after your 90k service and it is proved not to be done correctly your up for a min $4500 to replace the Auto
Ok, now you have me paranoid..
Changing the auto trans fluid ... is this what a "full strip down service of the auto" is, or is this in addition to changing the auto trans fluid? Want to make sure the independent will be doing everything that's required.
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haven't read the service books yet but if it is in fact the frist time for a full service of the auto,along with the engine,I would think that is cheap,given they are doing a full strip down service of the Auto.
If your Auto stuffs up after your 90k service and it is proved not to be done correctly your up for a min $4500 to replace the Auto
Ok, now you have me paranoid..
Just out of curiousty,ring a Auto transmission service centre and ask how much it would cost for a full Auto service and adjustment,then ring Hy and ask them what they actually do for the Auto transmission service or visa versa
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I will do that rick.
Thanks for the tip.
haven't read the service books yet but if it is in fact the frist time for a full service of the auto,along with the engine,I would think that is cheap,given they are doing a full strip down service of the Auto.
If your Auto stuffs up after your 90k service and it is proved not to be done correctly your up for a min $4500 to replace the Auto
Ok, now you have me paranoid..
Just out of curiousty,ring a Auto transmission service centre and ask how much it would cost for a full Auto service and adjustment,then ring Hy and ask them what they actually do for the Auto transmission service or visa versa
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Going from memory and without checking, my Hyundai dealer wnated over $700 for the 90,000 km service (diesel manual) a couple of years ago now.
That's when I changed to a non-Hyundai workshop and got it done by the book for half that amount, literally.
It's a rip-off and they need to be told repeatedly IMO.
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Material for the Undercover Boss IMO!
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I would want something like this for my auto service at 90,000k
An Automatic Transmission service should, at minimum, include the following –
Old fluid must be drained out.
The transmission oil pan should be removed and cleaned.
The specialist will inspect the old oil and residue in the transmission oil pan for signs of metal filings or debris from the clutches which will indicate any internal damage or impending transmission problems.
The filter should be removed and cleaned. (Some transmissions have a "throw-away" filter in which case a new filter should be fitted).
The bands and controls (where applicable) must be checked and adjusted.
The filter must be refitted.
The transmission oil pan must be refitted using a new gasket.
The transmission must be filled with new transmission fluid.
The transmission should be checked for fluid leaks.
The car should be road tested to check the transmission operation.
Looking at the Hyundai Fluid specs GENUINE DIAMOND ATF SP-III or SK ATF SP -III is specified and 6.6l is required.
Personally I will be having an automatic bloke service my auto, and my mechanic do the rest in a few weeks when I hit the magic 90k mark. It will cost a bit more (but no where near $1000) but I will get the best blokes for the respective jobs.
*edit*
ATF specs have been replaced, with those listed in the Hy Workshop Manual
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When they quote for a service, exactly what would make up this figure?
For example, labor would be a major portion of it, right? What are the hourly rates, these days? If it's $100/hr, for example, then that means ten hours of solid work on the car if it's all labor.
My 15,000 km service cost me around $230. I don't know what exactly was done as they tend to not allow their customers to oversee the work.
This reminds me of a poster that we had on our workshop wall when I was an apprentice motor mech at a Holden dealer:
Hourly rates:
Normal: $20/hr
If the owner offers suggestions: $30/hr
If the owner oversees the work: $40/hr
If the owner wants to help: $100/hr
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I'm glad I asked you guys. I called the independent and he said that it didn't include the auto trans service, as he said that it was unlikely to need it at 90k. He said it would be an additional $120. I will get it done of course, so it's $360 + I supply parts & oil.
I notice it has been mentioned by db08 to ensure the independent does a "by the book" service so that all requirements are covered. Can all licensed car servicers access the list of what's required? Or does the car manufacturer try to only inform the recommended dealers? Or is the service manual meant to be the only list of what's required?
I just want to make sure the independent does everything required. The service manual says "replace transaxle oil", but wasn't sure if the mechanic should know from this that this means an entire auto trans service, or whether they are meant to get this info from some other hyundai i30 service guide..?
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G'day mate,
The logbook contains all the things needed for each service.
The only things a dealer has over independent is any minor service campaigns that don't hit recall status. But if your car has been serviced by Hyundai up until now, you should be up to date.
The only time my I30's see the dealer is for warranty work.
Enjoy the spending the money you save on something good!
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Thanks beerman & everyone, much appeciated.
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Got a quote for an auto service today.
$185 for a service only (remove pan replace filter and gasket and refill)
$360 for a Flush service (all the above plus flushing the auto to remove the fluid from the torque converter and adjust bands).
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Either way, still not $1k all up, is it. :goodjob2:
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Nope,
360 for the auto (I think that it deserves some love) $240 (inc self supplied parts) for the rest. Around $600 for me.
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servicing is a very interesting field to look into.if you read your book, most what I would call majors,15000,30000,45000, so on, so on,all mention inspect brakes,exhuast,again so on,so on,now I have on two occassion sat in the wiating room and awaiting my major services to be completed, which each time has taken no more than 1hr 40 mins,now in this time how can they do everything which is in the list,I regularly rotate my tyres,I have like the dealers the capability of jacking all fours up and removing the wheels,inspect the calipers and pads,this takes me min 45- 50 mins to do it thoroughly,so to me that leaves them 45-50 mins to do the rest of the service,plus at the same time two other PPL have also been waiting for their vehicles with me,I can not see how two mechanics can do three cars properly in this time frame,I actually question they do what they say they do,but as long as they give you the list on a piece of paper with everything they have supposedly done,it cements any warranty issue you may have with them in the future,Cyril is book in for his 75000 next week with my local bloke.
Speaking of servicing has anyone been able to source a deisel serpentine belt yet under $77,mine on both Bruce and Cyril are still in good nick but I am looking for spares now.
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Apparently they don't take the wheels off, they use a light and mirror to check them. Or so the bloke from Bob Jane told me when I relayed the story of someone at work, whom a dealer wanted to charge $30 to rotate the wheels during a service.
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beerman if that be the case then it is bull hockey,because you can not inspect anything correctly like that,this is the method I use to regualrly inspect my serpentine belts,which is a little faster than removing it,but other than giving you a general view it is nothing like doing a proper inspection
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Thats what I said.....Hence why I choose not to use the dealers all they really care about is if they can sting you for over priced brake pads rather than doing a proper inspection of the area.
My bloke rotates the wheels for free because he already has them off.
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What you've said is another reason why I don't want to use my Hyundai dealer. It's not just the fact they are charging $1K, but I do not fully trust the work they do. At my previous service (75k) they chose a random spot in the service book (105k) and filled that out as completed. Also, the next service reminder sticker on the windshield said 95k (instead of 90k). I went back to them and said "I did not realise Mr Magoo works here".
Sure it's the service book and not the car ... but in my opinion if they can't get basic things right like filling out the service book properly, then what hope does my car have of being done right?
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None. If you do find a good dealer stick with them! But my experience of my local Hy dealer was very poor so at 5 years old my car now gets my personal loving attention! I doubt there is a better maintained FD around!
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my major services to be completed, which each time has taken no more than 1hr 40 mins,now in this time how can they do everything which is in the list,I regularly rotate my tyres,I have like the dealers the capability of jacking all fours up and removing the wheels,inspect the calipers and pads,this takes me min 45- 50 mins to do it thoroughly
For one, they put the car on a hoist. Then they'll use a rattle gun to take the wheels off. That would take all of ten minutes to do.
And don't forget that these guys do it every day. Practice makes perfect, as they say.
In any case, it's not difficult to check the pad wear without removing the wheels, model dependant, of course. When it's up on the hoist you can access them easily.
And this gets to the crux of the matter; how can a service which mostly entails the "checking" of items cost so much when clearly it takes little time to do?
I don't know what the average hourly rate is for a mechanic's labor. But as I posted previously, if they charge a grand for a major service then you'd hope that a lot of that is for parts, if they have the car for a few hours.
The cost of the service should be for purely hours worked plus parts and materials. But for whatever reason (profiteering, anyone?) they seem to tack on an extra few hundred bux for a major service despite it not taking a few hundred extra bux worth of labor to do it...
Yep, private mechanics are the way to go, but if something serious occurs which requires factory expertise such as specialised equipment to analyse the fuel system, or the computers in the car, then we're pretty much forced to cop the dealers' seemingly outrageous charges.
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Not sure what location you all are but this kind of reminded me of a dealer trying to over quote a customer in QLD and ending up with an investigation from the manufacturer (apparently).
Aka: http://www.couriermail.com.au/questnews/east/wynnums-bartons-hyundai-have-spoken-out-over-a-viral-facebook-post-slamming-an-inflated-service-quote/story-fn8m0sve-1226611946749
Thought it was interesting.. Though sorry if mentioned already.
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What you've said is another reason why I don't want to use my Hyundai dealer. It's not just the fact they are charging $1K, but I do not fully trust the work they do. At my previous service (75k) they chose a random spot in the service book (105k) and filled that out as completed. Also, the next service reminder sticker on the windshield said 95k (instead of 90k). I went back to them and said "I did not realise Mr Magoo works here".
Sure it's the service book and not the car ... but in my opinion if they can't get basic things right like filling out the service book properly, then what hope does my car have of being done right?
On the plus side, when you get the 105 done elsewhere it will appear that the dealer did it. Though I have never known anyone to actually pay more money for a non European car with a non dealer service history.
Sydney Filter Service do a nice major service pack (oil/diesel/air filters for around $60 plus delivery). Easy if your looking for parts to take.
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Thing is, doing all the simpler, more basic fixes and service routines yourself (outside of Warranty) means you actually saved towards the higher costs if and when incurred later. I reckon to date, over a 5 car "fleet" here, I'm actually around £800 better off over the last 18 months or so...
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Thing is, doing all the simpler, more basic fixes and service routines yourself (outside of Warranty) means you actually saved towards the higher costs if and when incurred later. I reckon to date, over a 5 car "fleet" here, I'm actually around £800 better off over the last 18 months or so...
No doubt if you are capable of doing these things it is the way to go :goodjob:
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Yep I almost purchased the Sydney Filter kit .. but ended up buying genuine oil / air / fuel filter from eBay, and only cost marginally more.
On the plus side, when you get the 105 done elsewhere it will appear that the dealer did it. Though I have never known anyone to actually pay more money for a non European car with a non dealer service history.
Sydney Filter Service do a nice major service pack (oil/diesel/air filters for around $60 plus delivery). Easy if your looking for parts to take.
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Any person in reasonably good physical health with some DIY skills and confidence is capable of doing an oil and filter set change themselves, I don't need any more motivation than saving a few hundred quid for a few hours work, I can't earn it that fast lol! You need minimal tools for doing a single make and over time you get a selection of useful tools and your tool spend drops off.
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Yep I almost purchased the Sydney Filter kit .. but ended up buying genuine oil / air / fuel filter from eBay, and only cost marginally more.
I love Ebay.....Do they have any more? If so can you point me in the right direction?
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I asked today when getting the brake switch done. Apparently the service Hyundai provide for the automatic is only the equivalent of the $180 one quoted by the auto place. A full flush can be done at extra expense :disapp:
I didn't bother to ask how much for the 90k or how much extra for the flush....
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Yep I almost purchased the Sydney Filter kit .. but ended up buying genuine oil / air / fuel filter from eBay, and only cost marginally more.
I love Ebay.....Do they have any more? If so can you point me in the right direction?
I have purchased these items. Prices include delivery..
genuine Air Filter : $US13.49 - http://www.ebay.com.au/itm/271165160425 (http://www.ebay.com.au/itm/271165160425)
genuine Fuel Filter : $AU49 - http://www.ebay.com.au/itm/GENUINE-HYUNDAI-KIA-iLoad-iMax-i30-SPORTAGE-DIESEL-FUEL-FILTER-Z707-/281040694333 (http://www.ebay.com.au/itm/GENUINE-HYUNDAI-KIA-iLoad-iMax-i30-SPORTAGE-DIESEL-FUEL-FILTER-Z707-/281040694333)
genuine Oil FIlter : 2 for $AU24.95 = $AU12.48 each : http://www.ebay.com.au/itm/111091071835 (http://www.ebay.com.au/itm/111091071835) (image shows a different filter, but you will get the correct one)
So the total cost of purchasing the above genuine parts is around $AU77 delivered.
Compare to Sydney Filter Services non-genuine - $60 + shipping ($10?) = approx $AU70 delivered.
Hope that helps.
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Yep I almost purchased the Sydney Filter kit .. but ended up buying genuine oil / air / fuel filter from eBay, and only cost marginally more.
My love affair with Ebay continues.
Got all genuine parts for my 90k service for $75 delivered.
Because the air filters were so cheap I got 2, and saved US$3 on postage, the oil filters were 2 for $25 so I now have a spare oil and air filter for next time.
Thanks Nev for saving me time on looking on Ebay...All of the ones you posted were cheapest (and I would never have looked at the air or oil filters because of the description/picture)
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Glad you were able to make good use of that beerman. And yes, that did take me some time to research to find the best prices, and ensure they were the right parts.
I had my 90k service at the independent yesterday, using those parts I purchased from eBay .. all good :)
Another good price at the moment .. Shell Helix Ultra 5w-40 5L is $45 at Repco, catalogue special. (I purchased that last Thursday .. hopefully still going this week!)
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That is a good price, but I'll be staying with the Mobil One 0w40 5.4l for $74.
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Glad you were able to make good use of that beerman. And yes, that did take me some time to research to find the best prices, and ensure they were the right parts.
I had my 90k service at the independent yesterday, using those parts I purchased from eBay .. all good :)
Another good price at the moment .. Shell Helix Ultra 5w-40 5L is $45 at Repco, catalogue special. (I purchased that last Thursday .. hopefully still going this week!)
Damn. I bought some a couple of weeks ago for a lot more than that. :mrgreen: