i30 Owners Club
GOT PROBLEMS OR ISSUES? => GENERAL => Topic started by: Nessa on April 14, 2009, 09:53:54
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Hi all...
Just wondering if anyone is having issues with their petrol cap not opening? I've had to take it back to Hyundai twice already to get it fixed, and it is still not opening after the first try. I click the lever several times and it eventually opens but it is annoying and embarassing at petrol stations when I go to fill up. I will keep taking it back until the problem is rectified, but was just wondering if anyone else was experiencing the same problems??? The guy at Hyundai said it was the first i30 he had seen with this problem (at that particular service location). Anyhow this is getting very frustrating...I just want it fixed! :(
Any help/suggestions?? Would be much appreciated...
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Hi Nessa..
Sorry to hear you are having issues with your filler... :'(
Have you got another dealer nearby that you can try... :cool:
I haven't heard of that problem mentioned on the site b4...
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I haven't heard of this before either.
When it does eventually open does the flap feel spring-loaded, ie does it put up some resistance when you try to close it again? If you lift the lever can someone else outside the car pull the flap open? If not, it would suggest the cable reach is a fraction too long, or the release lever isn't rising high enough.
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Well..the cap opens but not all the way so when i pull the lever, someone can open the cap by flicking it open. The first time I took it back, they ordered a new part and changed it - i think it is the wire that connects from the lever to the cap to open it. Then it the problem persisted, so I took it back again and they tightened this wire , not sure why...but apparently at the service centre, the petrol cap opened. I'm really not happy with the service I've gotten from Hyundai- they took 6 weeks to order in a tiny part and never even notifed me what was happened...Can I try a different dealer?? There is another one closer to me.
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Hi Again Ness,
You can use another dealer that is closer (shouldn't be a problem)
If they have any sense they will see you as a potential new service customer and should be helpful...
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Hmm...Well I already have a particular place where I've always had my cars serviced, that is not a hyundai service..but I suppose I could give it a go...
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Hmm...Well I already have a particular place where I've always had my cars serviced, that is not a hyundai service..but I suppose I could give it a go...
Ness I wasn't saying you have to get your car serviced there.. but they don't need to know that .. do they... :wink:
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So it does open, but the flap doesn't spring clear of the latch, hence it being closed when you go round to fill it up. I see now. To me, that's a spring thing which should be easy to sort out.
As for another dealer, if they're not Hyundai you might cause problems if they start fiddling.
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oh..I've only been taking it to Hyundai because it's covered under my warranty and they are the only ones who do it for free. I will keep taking it back until they fix it!!! Darn it!!
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Sorry I misunderstood I thought you meant there was another Hyundai dealer near where you lived.. :-[
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Yeah I do have one closer to me that I might pop in and see. You were right Darryl!
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Hello,
Wow! I have the same problem lately! Yesterday it took me quite some time to open it. Usually I manage to open it then with my key - I put the key between the gap and pull the cap out. Yes it also seems to me that it is a spring thing, because it releases the cap, but it just wont "flip".
Now I know I'm not the only one.. Huh.. I have to tell my dealer about this :wink:
And you know what I've noticed? If you close the cap gently and do not push it hard when closing - you close it just so you hear the click, then it opens without any problems.. As I mentioned..it probably is some spring thing, but don't know which.. Because everything seems to be working fine - beside the fact it doesn't want to open.. It kind of looks like it gets jammed somewhere, so the spring can't flip/push it..
I also filmed my fuel cap so I could see if we have the same problem :) :rolleyes:
http://www.youtube.com/watch?v=l9dYozmoaG8
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Good clip accim. Nessa, is that the same as you're experiencing?
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Hi all,
I have been having the same problem with the cap, I found that if I worked the cap against its spring back and forth and pushed in the tongue mechanism at the cap a few times it seems to have fixed the problem.
I think the main problem could be that there is not much tension in the spring to open the cap..
Hope this helps.
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Thanks for the info myi30sr, and welcome :) to the club
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Is this an Aussie thing? Has the really hot weather you had 'warped' the cap slightly.
Just a thought :D
Left hand drive cars will have shorter cable and different routing than right hand drive cars.
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Left hand drive cars will have shorter cable and different routing than right hand drive cars.
Good job our Oz cousins have RHD like us then mate :P
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sorry Nessa, i have not had that problem, mine must be spring loaded as i pull the leaver and the flap is wide open when i walk around left side of car.
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Hi all
Accim the video you posted- that was pretty much what I was experiencing. But I would take it to your dealer STRAIGHT AWAY and make sure they fix it (I had to take my in FOUR TIMES!) At the fourth time, the cap is finally working. I had to actually change the hyundai dealer though - the first dealer I bought my car at in Melville Hyundai off Leach Highway DO NOT GO THERE THEY ARE SHOCKING FOR SERVICE! John Hughes in Victoria Park is the best, they fixed my problem straight away and even had a car drop me off to work so I didn't have to take a taxi.
I'll keep you all updated, but my cap now seems to open on the first click.
Cheers!
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Hi all
Accim the video you posted- that was pretty much what I was experiencing. But I would take it to your dealer STRAIGHT AWAY and make sure they fix it (I had to take my in FOUR TIMES!) At the fourth time, the cap is finally working. I had to actually change the hyundai dealer though - the first dealer I bought my car at in Melville Hyundai off Leach Highway DO NOT GO THERE THEY ARE SHOCKING FOR SERVICE! John Hughes in Victoria Park is the best, they fixed my problem straight away and even had a car drop me off to work so I didn't have to take a taxi.
I'll keep you all updated, but my cap now seems to open on the first click.
Cheers!
Thanks for the tip Nessa.. glad you got sorted eventually...
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I had this problem last week. Got it fixed by the local dealership (Hylton, Shrewsbury) and it seems ok now.
Apparently they changed a spring.
I asked if it was a common problem and was told that they'd seen a few, but on another model, not the i30.
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Found it. I knew I'd seen this thread in the past. My fuel door has started exhibiting the same problem the last two times I have filled up, it unlatches when you pull the lever but it doesn't pop open. I need to slip the key in the gap to open it.
Anyway, I took it for its 15k service yesterday and mentioned it to the dealer. When I picked it up they said it was working fine and couldn't repeat the problem. When I got it home the first thing I checked was the fuel filler door. Guess what? It doesn't flip open. :rolleyes:
I'll have to look at it myself when I get time. At least that way I'll know it has been fixed properly. If you want anything doing properly you have to do it yourself nowadays.
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And I thought it was me! Same problem, off and on. Very embarrassing at petrol stations. Haven't taken it back yet - I was waiting for a service.
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Yep happened to me too - got the spring fixed by dealer at last service.
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seems i'm having this issue as well now. except mine has a twist, the door opens by itself as well! :eek:
so with the first part it doesn't open fully, but simply pulling the door by putting my pinky finger in the gap will pull the door out. then i close the cap and it seems to latch but a couple of days later i'll suddenly notice the cap is wide open, like i've forgotten to close it. doesn't always do it, but seems to be getting more frequent, noticed it was open again today.
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Love the you tube video :lol:
i30Sean
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Wow. Major problem.
Maybe Hyundai should announce a recall. :P
Sorry :wink:
Tongue in cheek.
Seriously I'm surprised how many actually have the problem.
This is a good example of how useful our club is. One person mentions a "minor" if frustrating problem and it turns out there are several others experiencing it.
Mine works OK ATM.
PS. Off topic. I just found out there is a switch between the two map lights which allows them to come on automatically when the door is opened. I knew they were turned on by pushing the actual light but must have bumped the switch sometime because all of a sudden I was being illuminated like Times Square when I opened the door. :-[
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PS. Off topic. I just found out there is a switch between the two map lights which allows them to come on automatically when the door is opened. I knew they were turned on by pushing the actual light but must have bumped the switch sometime because all of a sudden I was being illuminated like Times Square when I opened the door. :-[
:eek: :rolleyes: This is clearly highlighted on the switch, there is a picture of the car with doors open giving a subtle hint that the lights come on with the doors open, we call them courtesy lights :wink: :wink:
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PS. Off topic. I just found out there is a switch between the two map lights which allows them to come on automatically when the door is opened. I knew they were turned on by pushing the actual light but must have bumped the switch sometime because all of a sudden I was being illuminated like Times Square when I opened the door. :-[
:eek: :rolleyes: This is clearly highlighted on the switch, there is a picture of the car with doors open giving a subtle hint that the lights come on with the doors open, we call them courtesy lights :wink: :wink:
Yeah! Yeah! :evil:
I didn't even see the switch. Seated in the car, I'm too close to focus on any little logo like that unles I put my reading glasses on. I'd stumbled on the fact that you turn them on by pushing the lens. And the dome light works like any other dome light so had no need to explore swithing options on the READING :wink:lights. :cool:
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Yup. ours started doing this today !!!!!
Looks like a stretched release cable... but thats my guess......
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Same thing started to happen to my car a few weeks ago. :P
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Same thing with my car. I took it back to the garage and they put some silicone lube on the lock of the cap because they said that they couldn't do anything about the tension of the cable. The cap opens now after I try 3 or 4 times, but it's still there.
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It must be on a separate thread but someone discovered that sometimes this is easily fixed by adjusting the thin plastic cap retaining strap (which can foul the trap door) :goodjob:
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It must be on a separate thread but someone discovered that sometimes this is easily fixed by adjusting the thin plastic cap retaining strap (which can foul the trap door) :goodjob:
Sticking Fuel Cap (https://www.i30ownersclub.com/forum/index.php?topic=8254.msg97108#msg97108)
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It must be on a separate thread but someone discovered that sometimes this is easily fixed by adjusting the thin plastic cap retaining strap (which can foul the trap door) :goodjob:
Sticking Fuel Cap (https://www.i30ownersclub.com/forum/index.php?topic=8254.msg97108#msg97108)
Thanks babis .. I was just being lazy :-[
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I understand. Must be the summer siesta :cool:
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Hi.
I'm not sure if this is the source of the problem (and a possible solution).
I felt this problem a few times when I needed fill petrol.
"Curiosity sharpens the wit", and today I tested this several times.
My conclusion is the following. (Right or wrong, I repeat, I'm not sure!)
If this piece (I don't know the correct name) is on the the top side, the cap opens well.
(http://i52.tinypic.com/16gee74.jpg)
But, if the same piece is on the bottom side, the cap don't opens properly.
(http://i56.tinypic.com/2ih10t2.jpg)
Please, try that, see what happens, and tell us yours feelings.
Regards,
carib
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Thanks for the pix Carib (you are a good fella :goodjob:) That fix was mentioned in the earlier thread linked on here but your photos help to illustrate it :hatoff:
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Thanks for the pix Carib (you are a good fella :goodjob:) That fix was mentioned in the earlier thread linked on here but your photos help to illustrate it :hatoff:
Hi.
My English again! :fum:
In the future, before post anything, I will try read (and learn more!) the previous posts! :-[
Once again, thanks Dazz! :hatoff:
Regards,
carib
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Thanks for the pix Carib (you are a good fella :goodjob:) That fix was mentioned in the earlier thread linked on here but your photos help to illustrate it :hatoff:
Hi.
My English again! :fum:
In the future, before post anything, I will try read (and learn more!) the previous posts! :-[
Once again, thanks Dazz! :hatoff:
Regards,
carib
Not a problem Carib your photos were a welcome addition to the thread :goodjob:
You were only being your usual helpful self :D
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i will try that Carib. my wife's car does it every time you put in fuel. dealers tried to fix it 3 or 4 times now. my car has never done this that i can remember. :winker:
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you English is better than my Portuguese. :lol: i can understand you. :goodjob: :mrgreen:
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Same issue with mine, everytime.
I was thinking of just cutting off the leash.
Hate how it just dangles there against the bodywork when filling.
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Same issue with mine, everytime.
I was thinking of just cutting off the leash.
Hate how it just dangles there against the bodywork when filling.
Doesn't your filler cap sit in its cradle in the opened flap while filling?
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Same issue with mine, everytime.
I was thinking of just cutting off the leash.
Hate how it just dangles there against the bodywork when filling.
Doesn't your filler cap sit in its cradle in the opened flap while filling?
yeah i showed the wife you can do that last week,and she has had her car for 2 years now. :disapp: :lol: what are the marks on the side of your car sweet heart? oh that's from the fuel cap touching the side of the car while I'm putting in fuel. :mad: :eek:
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Hehe, I'll have to check that out. Have only filled her up twice so far. :D
All these new do-dahs :whistler:
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Hehe, I'll have to check that out. Have only filled her up twice so far. :D
All these new do-dahs :whistler:
:lol: :goodjob:
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Hehe, I'll have to check that out. Have only filled her up twice so far. :D
All these new do-dahs :whistler:
Hi Eyethirty.
On my first picture, you can see the holder cap. Top left side.
Cheers,
carib
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Hi.
I'm not sure if this is the source of the problem (and a possible solution).
I felt this problem a few times when I needed fill petrol.
"Curiosity sharpens the wit", and today I tested this several times.
My conclusion is the following. (Right or wrong, I repeat, I'm not sure!)
it's entirely possible this is a good solution for some :)
however when i first had issues with my fuel door, it wasn't that it was too tight/jammed; it was that it kept opening on its own. quite embarrassing when for awhile it looked like i just was forgetting to close it, but it was opening itself randomly. so that points to an actual latch fault of some sort.
after taking it to dealer i had the reverse issue of it being too tight and having to use lever a few times until it would open. back to dealer and its about right now.
i'll try to think of looking and see what orientation mine is though.
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2 weeks ago I used some silikon spray (arexons) deep inside the cover, where the hinge is... supposed to be. After that, opened the fuel cap today for the first time and guess what: :yahoo:
Tested for several times, seems ok.
P.S.: Seems a good solution 'till the next visit to your dealer, as SC says it is adjustable somehow; thanks SC :D
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Yep!
Had this issue a few weeks ago as well and remembered reading the thread previously.
I used some WD-40 which is a lubrication & moisture dispersant spray on the hinge area as well as the catch and have had no issues since. :goodjob:
Of course with our cars we so rarely have to fill up we don't have to deal with these problems too often.... :whistler:
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A bit of lateral thinking... (why didn't I think of this before :rolleyes:)
It appears that the plastic "lead" that tethers the fuel cap to the car is one of if not the main culprit with the sticking cover issue...
If it happens to Trish's car I will get permission :lol: to cut that lead off completely (with a built in holder in the flap it is pretty much superfluous really.... :whistler:
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It appears that the plastic "lead" that tethers the fuel cap to the car is one of if not the main culprit with the sticking cover issue...
If it happens to Trish's car I will get permission :lol: to cut that lead off completely (with a built in holder in the flap it is pretty much superfluous really.... :whistler:
For me - the main virtue of the plastic tether is that it physically prevents me from removing the cap - putting it on the top of the pump - filling the car - and then clicking the filler door shut without first replacing the cap. I lost a cap on a previous car by doing exactly this. (senior moment!!!)
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For me - the main virtue of the plastic tether is that it physically prevents me from removing the cap - putting it on the top of the pump - filling the car - and then clicking the filler door shut without first replacing the cap. I lost a cap on a previous car by doing exactly this. (senior moment!!!)
Fair call Alan, but with a place to put the cap I would have thought a senior moment would be less likely with the i30.. :goodjob:
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For me - the main virtue of the plastic tether is that it physically prevents me from removing the cap - putting it on the top of the pump - filling the car - and then clicking the filler door shut without first replacing the cap. I lost a cap on a previous car by doing exactly this. (senior moment!!!)
Fair call Alan, but with a place to put the cap I would have thought a senior moment would be less likely with the i30.. :goodjob:
The previous Audi car had a similar location inside the flap - however it is too easy to undo the cap and keep it in one hand whilst the pump nozzle is in the other - then put the cap down on the nearest horizontal surface when the pump nozzle gets "heavy" and you change hands. If I were you I would not take the risk.
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For me - the main virtue of the plastic tether is that it physically prevents me from removing the cap - putting it on the top of the pump - filling the car - and then clicking the filler door shut without first replacing the cap. I lost a cap on a previous car by doing exactly this. (senior moment!!!)
Fair call Alan, but with a place to put the cap I would have thought a senior moment would be less likely with the i30.. :goodjob:
click me>> :whistler: (https://www.i30ownersclub.com/forum/index.php?topic=4843.msg50560#msg50560)<<click me
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Thanks for reminding me babis.. :rofl: (those three pages make a good read in hindsight) .. I like the bit where I say I'll always be buying diesel cars from now on... :-[
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:rofl: big words!
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i'd probably lose the cap if the lead thing wasn't there either, well i never have lost one but i've stressed about it and had to pull over and double check, so at least it keeps me from doing that
[inner blonde moments]
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I've experienced the problem now too... Petrol Cap won;t open without prying it after pulling lever inside car....
There is now a service campaign (TF2 - #11-01-012) to "fix this problem. It involves altering the spring on the door with a rubber pad part # 69514-2L000-QQH to assist it in opening....
I haven't had it done to my i30 yet since it's only been to the dealer twice (less than 10K miles on it in two years), but those two times have both been for warranty repairs (the radio went out 1 week after delivery and that took 3 months to get a new unit; funny since I found out they were made less that an hour from where I live, and the ESC OFF kept comping on, which was a faulty brake light switch causing the car to not know if the brakes were being pressed or not). Otherwise I really love my i30... (or elantra touring since it's in the united states.)
Hopefully with an actual repair campaign to point to, it's easier to get your dealer to fix it under warranty, as it's now a legitimate documented complaint.
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Welcome "the madman" .. Thanks for that info :goodjob:
Most have found just moving the tether strap to a different position fixes the problem... :undecided:
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My Fuel Door/ Cap started doing the same.
Took it into the dealership armed with the TSB
They claimed the TSB was "not relevant in Australia" and they "don't fix it that way anymore"
After about 15min the service manager returned the keys and claimed it was fixed.
When I asked what they did to fix it, the service manager admitted they re-bent the spring.
I asked what would happen when the spring looses tension again and he said to bring it back.
I have found some foam similar to what is shown in the TSB and it will become a "customer service" fix where the customer does the service and fixes it themself.
Not overly happy.
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This started happening to me recently. Luckily I have the car booked in for it's 45000km service next week (down here I will average about 45000km a year now). I keep forgetting to write it down and let them know because I don't have to fill the car very often. In the meantime, I will try a few of the tips mentioned in this thread and let you all know how it goes.
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Don't flip your lid if they don't fix it the 1st time :whistler: :snigger:
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That just it though Dazz. I want the lid to flip..... :whistler:
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Our GT (I30) does not have a lever to lift for the gas cap door.
All you do is just push on the door and it opens. I was concerned about possible theft from the tank, or something being put in, but it will not open if the doors are all locked.
Maybe changed because of all the problems that are mentioned here??
Don
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Our GT (I30) does not have a lever to lift for the gas cap door.
All you do is just push on the door and it opens. I was concerned about possible theft from the tank, or something being put in, but it will not open if the doors are all locked.
Maybe changed because of all the problems that are mentioned here??
Don
"Central locking" of the fuel cap is becoming more common (not a bad idea) The door sticking is only caused by the cap tether getting caught in an "awkward" position. So, in theory the problem could still occur on your car if the cap has a permanent tether cable to stop you losing the cap :undecided:
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The door sticking is only caused by the cap tether getting caught in an "awkward" position.
I'm not convinced this is the only cause, in fact I think the dress of the tether only contributes to the real problem which appears to be insufficient spring strength and/or binding hinge.
That's my observation anyway. I can put the tether in any position but the door remains closed but released such that a fingernail will open it. I've not bothered to look too hard for a fix.
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The door sticking is only caused by the cap tether getting caught in an "awkward" position.
I'm not convinced this is the only cause, in fact I think the dress of the tether only contributes to the real problem which appears to be insufficient spring strength and/or binding hinge.
That's my observation anyway. I can put the tether in any position but the door remains closed but released such that a fingernail will open it. I've not bothered to look too hard for a fix.
That is interesting Trish's only did it once and I moved the tether and it was fine :undecided:
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Although I never had a problem with the door opening on my previous i30 - I have lost count the number of times I have got out, walked round to the pump, lifted the pump nozzle, turned round to fill and found I had forgotten to pull the lever to open the door.
That's why I prefer the arrangement of the new car.
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I had the car (I still haven't named it yet) in for it's (don't know if it is a male or female yet) 45,000 km service last week. I mentioned the fuel cap sticking. The service consultant smiled and nodded and said it was a common fault and that the spring would need re-tensioning. I only needed to fill up today, and wouldn't you know it, the lever worked as advertised!! Woohoo!!
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Maybe if you can remind us what you have and give us some of its characteristics, we may be able to help you form an opinion as to what you should call it?
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Maybe if you can remind us what you have and give us some of its characteristics, we may be able to help you form an opinion as to what you should call it?
Do you mean his car - or what?................ :whistler:
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Maybe if you can remind us what you have and give us some of its characteristics, we may be able to help you form an opinion as to what you should call it?
Do you mean his car - or what?................ :whistler:
Yes, his car, Alan, his car. :lol:
With his name being what it is, maybe he could call it "Chubby."
He'd be able to pull Chubby out of the garage and take him for a run.
FatBoy & Chubby has a ring to it.
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The Chubby Chariot.... :whistler:
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I'm getting a chubby just thinking about it :rofl:
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Sounds like I left your place just in time.... :p