i30 Owners Club

THE GARAGE (SERVICE, MAINTENANCE & REPAIR) => PETROL => Topic started by: Aussie1973 on June 16, 2014, 18:41:44

Title: Service oil (not happy)
Post by: Aussie1973 on June 16, 2014, 18:41:44
Today took my I30 2009 1.4 petrol for a service which included change of oil.  Upon picking car up at i asked the mechanic what oil was used as when i checked the invoice I saw a price of 12 Euro's for oil ( I laughed)  :lol:, i have provided oil for services before.  He told me he used 15w-40 Selenia oil vision2000.  He said due to high temp's in summer in Malta it is the best grade.  I told him he should have used 5w-40 if that was the case.  As they are the agents for selenia oils  they use what is available at the time and the cheapest.

I checked the specs for selenia vision200 on the net :
API SJ/CF (introduced in 1996)
ACEA A2/B3 (obselete) :blubber:

 when hyundai specify  API SL or SM
                                     ACEA A3 or above.

Now I have  3 options
Buy a better quality oil and change it immediately
or complain and get them maybe and thats a big maybe to change it
or leave for 6months till the service where I provide the better oil.

Question : If i leave it for 6months will it damage the engine in any way.
Thanks in advance for any replies from sunny Malta.
 
Title: Re: Service oil (not happy)
Post by: eye30 on June 16, 2014, 18:48:59
Get them to put in the correct oil otherwise your warranty will be void
Title: Re: Service oil (not happy)
Post by: rustynutz on June 17, 2014, 01:29:43
I think I'd be kicking up a stink and demand another oil change using the correct oil....
Title: Re: Service oil (not happy)
Post by: TheReaper on June 17, 2014, 03:18:00
:wts:
Title: Re: Service oil (not happy)
Post by: Lester on June 17, 2014, 06:35:26
They probably purchased the Selena oil from Aldi in Valletta. :rolleyes: :Shocked:

Yes, get them to put the good oil in.  :confused:
Title: Re: Service oil (not happy)
Post by: Phil №❶ on June 17, 2014, 08:07:23
There's only 1 way to get the correct oil and that's to put it in yourself, however, reimbursement for the oil & filter should be forthcoming and a complaint to Hy about their disregard and compromise of your warranty.

To protect yourself, you should create a letter stating all the facts of the service date, copies of invoices and a signed acknowledgement from the dealer, that the letter is a true and correct statement of fact, just in case there is an engine warranty requirement in the future.

Very poor performance by this dealer. :fum:

SimplePortal 2.3.5 © 2008-2012, SimplePortal