Post by: Raid on July 31, 2015, 07:29:19
If they do do the servicing should I ask them for the paper work of the things they have done on the car and check if the service book been stamped ?
Thanks guys
Post by: CraigB on July 31, 2015, 07:33:33
Post by: Raid on July 31, 2015, 07:39:01
You'd be best off asking the dealer if they are going to service it first though if it's not due then they're not obligated to do so I wouldn't think.Thanks CraigB I would check with them about the servicing and if they do do it shall I ask them for all the paper work about what they have done and do Hyundai have a servicing lights on the dash to let you know if its due plz ?
Post by: Phil №❶ on July 31, 2015, 07:53:32
Servicing of the vehicle before it was due, would have to have been negotiated between yourself and the salesperson at the time of purchase. I doubt they will service the vehicle voluntarily when they know you will pay for it next month. The dealer is in business to make money, after all. :Pout:
Post by: Raid on July 31, 2015, 08:11:31
Post by: Shambles on July 31, 2015, 08:42:34
Quote from: Phil №❶
Unlike some vehicles, there is not a service light on the dash.
Actually, the GD2 (my model) has the servicing interval built-in and will show on the dash when it's close to the service age/mileage :)
@Raid - they're almost certain to give it a basic service before you collect.
Post by: Raid on July 31, 2015, 08:49:10
Thanks a lot for the confirmation shambles and would they actually turn the reminder off or you don't think they would as it is not a proper servicing?Quote from: Phil №❶Unlike some vehicles, there is not a service light on the dash.
Actually, the GD2 (my model) has the servicing interval built-in and will show on the dash when it's close to the service age/mileage :)
@Raid - they're almost certain to give it a basic service before you collect.
Post by: Phil №❶ on July 31, 2015, 09:02:13
Quote from: Phil №❶Unlike some vehicles, there is not a service light on the dash.
Actually, the GD2 (my model) has the servicing interval built-in and will show on the dash when it's close to the service age/mileage :)
@Raid - they're almost certain to give it a basic service before you collect.
Thanks for the correction :-[
I'm just an old but happy FD owner. :D
Post by: Asterix on July 31, 2015, 09:32:29
Thanks a lot for the confirmation shambles and would they actually turn the reminder off or you don't think they would as it is not a proper servicing?Quote from: Phil №❶Unlike some vehicles, there is not a service light on the dash.
Actually, the GD2 (my model) has the servicing interval built-in and will show on the dash when it's close to the service age/mileage :)
@Raid - they're almost certain to give it a basic service before you collect.
They will definitely not turn off the service indicator if they don't do the service.
Post by: CraigB on July 31, 2015, 09:52:14
Post by: Raid on July 31, 2015, 09:54:07
Post by: Dazzler on July 31, 2015, 10:52:56
If they say the done the service I can ask them to show me what paper for whatever they done on the car isn't it?
I would just get them to stamp and date the book for the relevant service, if they haven't already. I would also check the oil is clean(ish) and on the full mark.
Any supportive paperwork would be a bonus. :cool:
Post by: Raid on July 31, 2015, 10:53:51
Thanks daz will keep that in mindIf they say the done the service I can ask them to show me what paper for whatever they done on the car isn't it?
I would just get them to stamp and date the book for the relevant service, if they haven't already. I would also check the oil is clean(ish) and on the full mark.
Any supportive paperwork would be a bonus. :cool:
Post by: Asterix on July 31, 2015, 11:50:55
If they say the done the service I can ask them to show me what paper for whatever they done on the car isn't it?
There should always be a copy of the service schedule for the costumer in order for you to see what have been done at the service.
Post by: Raid on July 31, 2015, 11:53:05
Thanks asterix all that is very helpful to me so that when I get there I know what to check n what I should have n whats included with the car.If they say the done the service I can ask them to show me what paper for whatever they done on the car isn't it?
There should always be a copy of the service schedule for the costumer in order for you to see what have been done at the service.
Post by: wbm00 on August 01, 2015, 21:41:04
The dealership will have paperwork for their pre-sale vehicle check. You could ask them to print that report for you.
Post by: Raid on August 01, 2015, 21:54:11
Interestingly car supermarkets generally perform the 1st year (optional) service that Hyundai dealerships advise against doing. I don't understand why when Kia use the same engine(s) in their cars, they stipulate an annual service.Hello mate yep been to the dealer everything is ok but there is a few scratches that I didn't see before but I will find something to remove them apart from that car is very good and got all the paper work but unfortunately I will still have to do the first servicing next month as it is not included.
The dealership will have paperwork for their pre-sale vehicle check. You could ask them to print that report for you.
Post by: Dazzler on August 01, 2015, 22:08:47
Interestingly car supermarkets generally perform the 1st year (optional) service that Hyundai dealerships advise against doing. I don't understand why when Kia use the same engine(s) in their cars, they stipulate an annual service.Hello mate yep been to the dealer everything is ok but there is a few scratches that I didn't see before but I will find something to remove them apart from that car is very good and got all the paper work but unfortunately I will still have to do the first servicing next month as it is not included.
The dealership will have paperwork for their pre-sale vehicle check. You could ask them to print that report for you.
:goodjob:
Post by: eye30 on August 02, 2015, 00:30:40
Did the sales person not include on invoice as part of deal?Interestingly car supermarkets generally perform the 1st year (optional) service that Hyundai dealerships advise against doing. I don't understand why when Kia use the same engine(s) in their cars, they stipulate an annual service.Hello mate yep been to the dealer everything is ok but there is a few scratches that I didn't see before but I will find something to remove them apart from that car is very good and got all the paper work but unfortunately I will still have to do the first servicing next month as it is not included.
The dealership will have paperwork for their pre-sale vehicle check. You could ask them to print that report for you.
Usually they do this to get sale.
ask dealer, whether the original buyer bought 3 or 5 year service plan when they bought the car
Post by: Raid on August 02, 2015, 08:53:30
Hello mate I got the car home with me and as I have been reading on internet all they want it your money and thats it they are not friendly and their customer service is crap but the car is very good and there is a few scratches here and there and a crap on the outer rear light but they told me that they can't do anything about i t so now I will have to take it out of my pocket anyway but overall the car is very good and very smooth to drive.(http://images.tapatalk-cdn.com/15/08/02/ac51a5cc30416cb89f14978de06f1f16.jpg)(http://images.tapatalk-cdn.com/15/08/02/915698b9c80df6f3249f2efc50e61ad0.jpg)Did the sales person not include on invoice as part of deal?Interestingly car supermarkets generally perform the 1st year (optional) service that Hyundai dealerships advise against doing. I don't understand why when Kia use the same engine(s) in their cars, they stipulate an annual service.Hello mate yep been to the dealer everything is ok but there is a few scratches that I didn't see before but I will find something to remove them apart from that car is very good and got all the paper work but unfortunately I will still have to do the first servicing next month as it is not included.
The dealership will have paperwork for their pre-sale vehicle check. You could ask them to print that report for you.
Usually they do this to get sale.
ask dealer, whether the original buyer bought 3 or 5 year service plan when they bought the car
Post by: Phil №❶ on August 02, 2015, 09:00:51
Post by: Raid on August 02, 2015, 09:06:27
Just like many other dealers, unfortunately, looks good from here though. :exclaim: :goodjob2:Yes Phil apart from that car is in gd condition drives very smoothly no noise and the engine is very silent which didn't expect at all. I have been reading on here about the noise from the tyres but my alloy is 15" and I can barely hear the road which is very gd and you guys know anything I can use to take some of the scratches off from the inside plz like on glove box and behind the 2 front seat plz.
Thanks guys
Post by: Dazzler on August 02, 2015, 09:12:57
Just like many other dealers, unfortunately, looks good from here though. :exclaim: :goodjob2::whsaid: :goodjob:
Post by: Shambles on August 02, 2015, 09:46:53
Don't forget to get it taxed ;)
Post by: Raid on August 02, 2015, 09:49:58
Post by: eye30 on August 02, 2015, 11:32:35
Post by: wbm00 on August 02, 2015, 16:41:44
Hello mate I got the car home with me and as I have been reading on internet all they want it your money and thats it they are not friendly and their customer service is crap but the car is very good and there is a few scratches here and there and a crap on the outer rear light but they told me that they can't do anything about i t so now I will have to take it out of my pocket anyway but overall the car is very good and very smooth to drive.(http://images.tapatalk-cdn.com/15/08/02/ac51a5cc30416cb89f14978de06f1f16.jpg)(http://images.tapatalk-cdn.com/15/08/02/915698b9c80df6f3249f2efc50e61ad0.jpg)
Car looks great. I feel the build quality of the car greatly exceeds the dire service from their dealership network.
Didn't you notice the crack on the light when you collected the vehicle? I did suggest you examine it carefully... they may be Hyundai dealers but they are still profit-driven businesses in an unregulated industry.
Print any receipts and email confirmations from DVLA for the VED and keep them in your car - if you're stopped by the police because it's showing as untaxed, they'll want to see those. It takes a couple of days for the system to update.
Post by: Raid on August 02, 2015, 16:59:14
Yes I did see the crack while I was there but they didn't want to know anything about it he said I paid for it n that's it and they r not helpful at all but looking to get one on eBay or something n yep got everything with me in the car thanks a lot mate keep in touchHello mate I got the car home with me and as I have been reading on internet all they want it your money and thats it they are not friendly and their customer service is crap but the car is very good and there is a few scratches here and there and a crap on the outer rear light but they told me that they can't do anything about i t so now I will have to take it out of my pocket anyway but overall the car is very good and very smooth to drive.(http://images.tapatalk-cdn.com/15/08/02/ac51a5cc30416cb89f14978de06f1f16.jpg)(http://images.tapatalk-cdn.com/15/08/02/915698b9c80df6f3249f2efc50e61ad0.jpg)
Car looks great. I feel the build quality of the car greatly exceeds the dire service from their dealership network.
Didn't you notice the crack on the light when you collected the vehicle? I did suggest you examine it carefully... they may be Hyundai dealers but they are still profit-driven businesses in an unregulated industry.
Print any receipts and email confirmations from DVLA for the VED and keep them in your car - if you're stopped by the police because it's showing as untaxed, they'll want to see those. It takes a couple of days for the system to update.
Post by: wbm00 on August 02, 2015, 18:49:54
Yes I did see the crack while I was there but they didn't want to know anything about it he said I paid for it n that's it and they r not helpful at all but looking to get one on eBay or something n yep got everything with me in the car thanks a lot mate keep in touch
First you should note down all the events especially what was said and by whom. You could then try the following steps:
1) Hyundai customer services: 0800 981 981
2) Complain in writing to the dealership that they were aware of this damage at the time of collection. Ask them to rectify it for you (link (http://www.bbc.co.uk/programmes/articles/3zR6PS2LXwbV3sY2MT9PPjF/sale-of-goods-act-1979-as-amended)).
3) Finally contact the finance company and ask them to rectify it as they're jointly and severally liable (link (http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases)).
Edited to add: having seen the photo from your other thread, I'd ask the seller to replace it but wouldn't bother replacing it myself. That's just me though.
Post by: Raid on August 02, 2015, 18:53:58
Thanks for your help wbm00 really appreciate it but whatever I saw and asked them to do it they did it but that crack I didn't see at that time for some reason I don't know why but then I told them on the day I picked it up and told them that wasn't there the other day n I have been told that they can't do anything about it. Well its a lost for me but apart from that I really like the car and I will find that parts to fix it hopefully cheap one lolYes I did see the crack while I was there but they didn't want to know anything about it he said I paid for it n that's it and they r not helpful at all but looking to get one on eBay or something n yep got everything with me in the car thanks a lot mate keep in touch
First you should note down all the events especially what was said and by whom. You could then try the following steps:
1) Hyundai customer services: 0800 981 981
2) Complain in writing to the dealership that they were aware of this damage at the time of collection. Ask them to rectify it for you (link (http://www.bbc.co.uk/programmes/articles/3zR6PS2LXwbV3sY2MT9PPjF/sale-of-goods-act-1979-as-amended)).
3) Finally contact the finance company and ask them to rectify it as they're jointly and severally liable (link (http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases)).
Post by: Shambles on August 02, 2015, 19:41:18
Post by: AlanHo on August 02, 2015, 19:53:28
......... the car is very good and there is a few scratches here and there and a crap on the outer rear light but they told me that they can't do anything about it
Won't the crap wash off..........? :whistler:
Post by: Raid on August 02, 2015, 19:53:51
Used cars are always sold *as is* so I'm not surprised the sellers don't feel they have to rectify it. You really ought to have made it a condition of the sale that they either replace the housing or discount the car further.Yep you right shambles and they did what I asked them to do but unfortunately I didn't see the crack last time or else I would have asked them to change it for me
Post by: Raid on August 02, 2015, 19:54:34
Lol I meant crack......... the car is very good and there is a few scratches here and there and a crap on the outer rear light but they told me that they can't do anything about it
Won't the crap wash off..........? :whistler:
Post by: Shambles on August 02, 2015, 20:38:21
Post by: Raid on August 02, 2015, 20:47:55
"crap" works for me :whistler:Lol
Post by: rustynutz on August 07, 2015, 03:32:52
I don't know the roadworthy requirements in the UK but over here if the lens is cracked enough to let dust/water into the unit it is deemed unroadworthy... :undecided:
Post by: Raid on August 07, 2015, 09:12:07
Is the crack bad enough to let water or dust into the tail light?It's not that bad to let anything in there.
I don't know the roadworthy requirements in the UK but over here if the lens is cracked enough to let dust/water into the unit it is deemed unroadworthy... :undecided:
Post by: Doggie 1 on August 07, 2015, 09:17:06
Is the crack bad enough to let water or dust into the tail light?
I don't know the roadworthy requirements in the UK but over here if the lens is cracked enough to let dust/water into the unit it is deemed unroadworthy... :undecided:
:whsaid:
I don't know about the U.K but in Australia cars aren't sold "as is."
It must be roadworthy.