Tha Original i30 Owners Club
GENERAL STUFF => i30 NEWS & OFFICIAL REVIEWS => Topic started by: pidim on August 26, 2015, 07:02:07
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Hi everyone, I just saw this article. Not sure if it has been mentioned elsewhere and whether it affects anyone
:link: Hyundai i30, Elantra recalled for power-steering fix (http://www.caradvice.com.au/376575/hyundai-i30-elantra-recalled-for-power-steering-fix/)
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They got the dates wrong!
Mine was built 2012 and has just been repaired under new car warranty for exactly that.
Mine has EPS.
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I wonder if I'll get a contact?
Mine was registered on 3rd Nov. 2009.
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I wonder if I'll get a contact?
Mine was registered on 3rd Nov. 2009.
You've had no problems with yours though, have you?
My car is so, so much better to drive now.
It's driving better than a new one. :D
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Be interesting to see how many with probs on here were built outside those dates (Like Dave's) :cool:
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I wonder if I'll get a contact?
Mine was registered on 3rd Nov. 2009.
You've had no problems with yours though, have you?
My car is so, so much better to drive now.
It's driving better than a new one. :D
True. But the recall story talks about the possibility of failure, which has been documented on here before. I reckon that's a different issue to your intermittent pullling problem.
Both dangerous of course but probably different causes given the different recall dates.
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I wonder if I'll get a contact?
Mine was registered on 3rd Nov. 2009.
You've had no problems with yours though, have you?
My car is so, so much better to drive now.
It's driving better than a new one. :D
True. But the recall story talks about the possibility of failure, which has been documented on here before. I reckon that's a different issue to your intermittent pullling problem.
Both dangerous of course but probably different causes given the different recall dates.
Not sure about that.
Mine only tracked off centre once the power steering unit lost its assistance. :undecided:
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I wonder if I'll get a contact?
Mine was registered on 3rd Nov. 2009.
You've had no problems with yours though, have you?
My car is so, so much better to drive now.
It's driving better than a new one. :D
True. But the recall story talks about the possibility of failure, which has been documented on here before. I reckon that's a different issue to your intermittent pullling problem.
Both dangerous of course but probably different causes given the different recall dates.
Not sure about that.
Mine only tracked off centre once the power steering unit lost its assistance. :undecided:
Yeah. I understand that.
But the reports I'm referring to were total failures of the power steering. Either fixable (temporarily) by turning the car off then on again. Or by the dealer.
Having said that, I'm sure Hyundai must realise there's something inherently wrong in the design of its power steering. All models. And I'd be surprised if it isn't appearing in other models in the range. We just hear less about them on here.
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I wonder if I'll get a contact?
Mine was registered on 3rd Nov. 2009.
You've had no problems with yours though, have you?
My car is so, so much better to drive now.
It's driving better than a new one. :D
True. But the recall story talks about the possibility of failure, which has been documented on here before. I reckon that's a different issue to your intermittent pullling problem.
Both dangerous of course but probably different causes given the different recall dates.
Not sure about that.
Mine only tracked off centre once the power steering unit lost its assistance. :undecided:
Yeah. I understand that.
But the reports I'm referring to were total failures of the power steering. Either fixable (temporarily) by turning the car off then on again. Or by the dealer.
Having said that, I'm sure Hyundai must realise there's something inherently wrong in the design of its power steering. All models. And I'd be surprised if it isn't appearing in other models in the range. We just hear less about them on here.
In the past, as I've posted on here, mine has temporarily fixed itself by turning the engine off and disconnecting the battery.
I think that Hyundai is fully aware of all the problems but is being slow in responding.
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O, oh. :exclaim: :Pout: :fum:
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Be interesting to see how many with probs on here were built outside those dates (Like Dave's) :cool:
We can +1 that count - mine is outside of the VIN range (also outside the dates of sale range) but had a failed 'MDPS' (to use the recall notice term) or EPS (as it is more commonly known) with steering column replacement to fix it.
I wonder if the ranges will get expanded at some-point. Of course, even if it did happen, I might not get contacted as it was already replaced.
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FYI here is the Recall Notice on the Gov't website...
:link: Hyundai?Hyundai Elantra (HD) & i30 (FD) MDPS (https://www.recalls.gov.au/content/index.phtml/itemId/1076118)
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http://www.dft.gov.uk/vosa/apps/recalls/searches/search.asp
Uk recall
Launch date 13/04/2015
Recall number R/2015/056 .
HYUNDAI I30 FDe
steering assistance may be lost
Vin start TMADC81SMAJ019026
Vin end TMADC51SLBJ130189
Build start 02/11/2009
Build end 30/04/2010
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http://www.dft.gov.uk/vosa/apps/recalls/searches/search.asp (http://www.dft.gov.uk/vosa/apps/recalls/searches/search.asp)
Uk recall
Launch date 13/04/2015
Recall number R/2015/056 .
HYUNDAI I30 FDe
steering assistance may be lost
Vin start TMADC81SMAJ019026
Vin end TMADC51SLBJ130189
Build start 02/11/2009
Build end 30/04/2010
I see that describes a bit more of how the system works - and the reason it will go into that mode. Though not necessarily the actual cause of the discrepancy.
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So how I had missed this topic by George about the US recall for apparently the same issue - :link: Hyundai recalls 200,000 vehicles for power steering defect (https://i30ownersclub.com/forum/index.php?topic=34157.0)
However I had seen the 'Moose test' video posted by Johnno in reply to the above topic :link: Hyundai i30 Power Steering Failure Surfaces During Moose Test - Video - autoevolution (http://www.autoevolution.com/news/hyundai-i30-power-steering-failure-surfaces-during-moose-test-video-81702.html) - which also appears to be the same type of 'MDPS' stops assisting issue... but in a GD :exclaim: Would be a right bummer to avoid an obstacle, just to crash anyway because the car became virtually un-steerable mid maneuver.
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True! It appears to be the i30's biggest potential weak spot, followed by Auto transmission failures.
Shame really as overall the i30 still appears to be one of the most reliable and best loved cars in its sector. :cool:
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True! It appears to be the i30's biggest potential weak spot, followed by Auto transmission failures.
Hmm... my auto can sometimes 'thump'/'serge' between changes - affecting the motion of the car. Seems especially likely to happen a few minutes after starting and going up a hill.
And occasionally when I put my foot down it can rev quite high... not sure if it is because it changed way down, or if that is an issue.
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So far so good with my 09 i30 - built in June ... Strange they haven't mentioned anything about detecting a faulty batch of eps units... Wonder if this could be opened up to a recall across the platform
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Hyundai, like every other car manufacturer, will only recall vehicles as an absolute last resort and will be dragged kicking and screaming to do so, because of the huge cost to the company.
If they can restrict the numbers needing to be recalled they will do it and this may be what they have done for starters.
The good news that I have to report is that once fixed, it's great. I now enjoy driving my car at freeway speeds whereas before it was unpredictably dangerous.
And that is where Hyundai would need to be careful. If there was ever a fatality/multiple fatality that could be traced back to their failure to recall vehicles that it knew might have a problem, the resultant lawsuit would be huge.
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True! It appears to be the i30's biggest potential weak spot, followed by Auto transmission failures.
Hmm... my auto can sometimes 'thump'/'serge' between changes - affecting the motion of the car. Seems especially likely to happen a few minutes after starting and going up a hill.
And occasionally when I put my foot down it can rev quite high... not sure if it is because it changed way down, or if that is an issue.
The main "Valve body?" issue with the Auto trans seems to start with the gears being slow to select (particularly reverse)
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:offtopic: :backontopic:
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Phil №❶ try to resist applying the above post to my next one.... just a warning! :P
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So my auto got worse - thumps more, revs up while changing certain gears, etc. so booked it in for warranty assessment...
So I arrived, two items are printed on the work sheet - first being the auto... (with a W in another column)
Second was something like 'Heavy Power Steering Repair' (with a R or T, don't remember, next to it - I assume Recall or Technical) - the guy said so we are doing foo (item 1) and blah (item 2) - I was like... Oh, you guys replaced the EPS/steering column at the start of the year.
The answer I got was 'Ah yes we did, but there is a recall on the steering - we have to check it, a software update has come out to be applied and sometimes the unit needs replacing.' - I acted as if I didn't know about the recall, acted semi-surprised but mentioned I knew about one happening in the UK from a mate there who owns an i30 receiving a letter may months ago. I didn't pick up if the check was only to determine if unit replacement was needed, or if it was in regards to then need to update as well.
The interesting note about this is - my i30 doesn't fall into the VIN or Date range given on the recall notice (on the govt website). Of course there are a couple of explanations for that. However I suspect it is more likely Hyundai is just being cautious (probably will do it to all with the assembly). EDIT: Turns out it does - only certain VIN digits matter.
Would be interesting to know if other FD owners get this check next time they have a service - apparently I got the update per worksheet notes. Don't have it in a statement yet - as the other issue was assessed and further work (pending an OK & parts) needs completion.
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I wonder how long it will be before I get notified by Hyundai about this recall... :undecided:
Thankfully I'm yet to experience any issue with the steering in my i30 so far...touch wood! :victory:
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I wonder how long it will be before I get notified by Hyundai about this recall... :undecided:
Thankfully I'm yet to experience any issue with the steering in my i30 so far...touch wood! :victory:
Will be interesting to see - I remember the brake pedal/switch one (doesn't appear to have been formal - i.e. no govt notice) for i30 - got a letter a week or so after a service... telling me I needed it checked (turned out it was already done at the service).
So I wonder if that will be the case - notification; or if it will just be done the next time a vehicle is seen for a service - except those covered by the formal recall.
Touch wood? Always... oh ummm... knock knock knock :head_butt: The icon doesn't quite fit (rotating finger side of head at start) but was a close as I could get. Hmm... we don't seem to have icon for touching wood... nor one for knocking on it where the wood is our head :D
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Hmm... we don't seem to have icon for touching wood
Whats this :Knock: :wink:
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Hmm... we don't seem to have icon for touching wood
Whats this :Knock: :wink:
and this in banners...
:Touch:
or you could have used these... :fingers: :Good_luck:
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Hmm... we don't seem to have icon for touching wood
Whats this :Knock: :wink:
Well that is touching wood - but not touching wood... that is knocking wood... umm knocking on wood (but not someones/your own head).
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Hmm... we don't seem to have icon for touching wood
Whats this :Knock: :wink:
and this in banners...
:Touch:
Missed that - certainly fits.
or you could have used these... :fingers: :Good_luck:
Not quite the same as knocking on ones head three times for 'Knock on Wood' :)
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Gareth, since you seem to have a wooden head :snigger: then possibly this might be fitting :headbang:
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Hehe - I do that constantly... it doesn't work the voices still talk to me... unfortunately I can't shut the voices up... that would be murder and I would have hide things. :rofl:
I modified the head butt one to be three knocks on the head... should be attached...
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Hehe - I do that constantly... it doesn't work the voices still talk to me... unfortunately I can't shut the voices up... that would be murder and I would have hide things. :rofl:
I modified the head butt one to be three knocks on the head... should be attached...
I'll add it! :goodjob:
Done :head_knock:
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Having this issue with my 2009 i30 however the vin is outside the range listed on the recall notice. Can anyone advise if they have had the same issue and if Hyundai still fixed it? Car is only just outside the 5 year warranty period. HELP!
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Having this issue with my 2009 i30 however the vin is outside the range listed on the recall notice. Can anyone advise if they have had the same issue and if Hyundai still fixed it? Car is only just outside the 5 year warranty period. HELP!
'This issue' being failure at speed? and/or non-straight tracking at speed?; or failure from startup? I am assuming the former - as the latter seems to be rarer... but all three have been mentioned in the topic. Just thought I would ask. Can't advise in regards to warranty, as I still have warranty just. However...
First - not that I am condoning unroadworthy vehicles - AFAIK if the vehicle is judged unsafe... the service center may not be allowed to let you drive it until fixed. So you may want to establish what action is likely (covered repair vs. you pay for it) before taking it in to be looked at.
In any event, unless you get a response from someone in a similar situation regards VIN range, issue and warranty expired, I would suggest that you contact Hyundai Australia (see here) (https://i30ownersclub.com/forum/index.php?topic=36784.0) - maybe via. PM on facebook or probably quicker ringing iCare - explaining your car has problem(s) with the EPS, you heard about the recall but it is outside the VIN range & the warranty recently expired (I am assuming the last few months). And you are wondering what can be done. Maybe you will get lucky and get Doggie 1's 'lovely lady' (see here (https://i30ownersclub.com/forum/index.php?topic=35384.msg368420#msg368420)). I would like to think you would get some assistance via. that route...
Being that, although you are outside the official/public recall (i.e. govt. notified), there *might* be a wider internal recall which would explain my experience I posted about earlier (I am not sure mine being in warranty was relevant to them doing the recall check & update - just happened to be during a warranty check for another issue) - so you might already be 'covered'. Failing that, the fact you have contacted them with a similar/same failure as the recall, though you are outside the stated ranges, and the warranty has only just expired may mean they will decided to 'come to the party'.
I suspect what has happened is:
* There has been a spike of failures (possibly triggered by age/distance/wear related) in a production run - covered by the VIN range - so an official recall has been issued for it.
* Mean while other failures have occurred in newer i30, fixed under warranty, but not enough to warrant further official recall (not yet at least).
* However Hyundai is taking preventative (and/or repair) action at service - and many of those services will be 'mandatory' services to keep the 5y/Unlimited warranty valid... meaning they will get to see most in the next 6-12 months. Leaving only those whose warranty expires before their next service is due (which, of course, includes the near 4 month gap between end of April and the recall date) which may be missed (if not brought in for service).
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Having this issue with my 2009 i30 however the vin is outside the range listed on the recall notice. Can anyone advise if they have had the same issue and if Hyundai still fixed it? Car is only just outside the 5 year warranty period. HELP!
:wlcome01: :whsaid:
Hopefully if you get the right people and ask nicely they will help you. If not, you might have to then escalate to a heavier hand. Keep in touch, we are a friendly and helpful bunch on here. :cool:
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Oh good point...
:welcum: sswain5775
Also FYI: Hyundai Australia Contact Details - because they seem hard to find (https://i30ownersclub.com/forum/index.php?topic=36784.0)
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I wonder how long it will be before I get notified by Hyundai about this recall... :undecided:
Got a letter in the mail yesterday... :goodjob:
(http://i4.photobucket.com/albums/y150/rustynutz69/Recall%20Notice_zpsrjyuo1ao.jpg~original)
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Soooo about a week :whistler: :lol:
Cool - nice to see what they are saying (or not saying).
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BTW - old news (US EPS recall) but it seems to describe more what the issue is than other sources - though maybe someone already linked it elsewhere...
:link: 2008-2010 Hyundai Elantra, 2009-2010 Elantra Touring Recalled For Power Steering Failure (http://www.thecarconnection.com/news/1097051_2008-2010-hyundai-elantra-2009-2010-elantra-touring-recalled-for-power-steering-failure)
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I wonder how long it will be before I get notified by Hyundai about this recall... :undecided:
Got a letter in the mail yesterday... :goodjob:
(http://i4.photobucket.com/albums/y150/rustynutz69/Recall%20Notice_zpsrjyuo1ao.jpg~original)
Gee! Might have kept the old CW if I thought they would acknowledge the steering issue (not that we had it) but always in the back of my mind. :undecided:
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Better not tell Trish, Daz... :whistler: :rofl:
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Better not tell Trish, Daz... :whistler: :rofl:
True, although I think she likes the Tourer just as much now. :goodjob:
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That's good to hear! :goodjob:
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I just rang my Hyundai dealer to see if my car is affected. Mine is a 31-5-2010 delivered vehicle.
It IS affected. I was told that the inspection takes 2 hours and if parts need to be changed I should allow half a day.
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I'd be pretty p'd of f I was one of the poor bu**ers that had to pay for a steering repair before this fix /TSB was announced!. :twisted:
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I'd be pretty p'd of f I was one of the poor bu**ers that had to pay for a steering repair before this fix /TSB was announced!. :twisted:
You bet!!!
I have my car booked in for inspection next Wednesday.
I wonder what the outcome will be in my car's case...there isn't even a hint of a problem that I have been able to notice...
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:fingers:
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Ruby was checked today, took about 2.5 hrs. Was working fine b4 check and is still fine after check. No charge of course, the same can't be said for the passengers door handle $130 to fix it, silver coating split and sharp.
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Ruby was checked today, took about 2.5 hrs. Was working fine b4 check and is still fine after check. No charge of course, the same can't be said for the passengers door handle $130 to fix it, silver coating split and sharp.
Hi Phil,
Was any computer program update or hardware exchange done...or was all ok?
I am wondering what they could do to check that would take 2.5 hrs to complete?
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Ruby was checked today, took about 2.5 hrs. Was working fine b4 check and is still fine after check. No charge of course, the same can't be said for the passengers door handle $130 to fix it, silver coating split and sharp.
Why isn't the handle a warranty fix! I would screech long and hard about paying for that. :fum:
Even if it's the car out of warranty think it should still be done as a good will gesture (Faulty material - known fault)
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Apparently, the computer has to be uninstalled in order to "reload" it. I wasn't present when collecting the car. Not aware of any hardware replacements.
The door handle issue is out of warranty and we did not have the 60k service performed by Hy, so I guess their goodwill has evaporated. The handle had to be shipped up from town, so that's how the cookie crumbled I guess. Not in the mood for arguments with them, I need Craig or someone "nasty" to handle 'em. :lol:
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^
Rick is your man. :goodjob:
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:disapp:
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^
Rick is your man. :goodjob:
Yep, :rofl: :rofl: :rofl:
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I will talk to the service manager at Hyundai Wyong about this. I am curious about what they will do to my car.
I will report back after Wednesday of next week....
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When I dropped my car off at Hyundai Wyong, I was asked if I was going to wait for it. I asked if it could be done straight away....and it was. It literally took only 20 minutes! The ECU was re-flashed and that was it.
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When I dropped my car off at Hyundai Wyong, I was asked if I was going to wait for it. I asked if it could be done straight away....and it was. It literally took only 20 minutes! The ECU was re-flashed and that was it.
Nice!
Ruby was checked today, took about 2.5 hrs. Was working fine b4 check and is still fine after check. No charge of course, the same can't be said for the passengers door handle $130 to fix it, silver coating split and sharp.
I am wondering what they could do to check that would take 2.5 hrs to complete?
In regards to Phil saying 2.5 hours, later he mentions he wasn't present. I wonder if they gave the 'worse case scenario' time (replace steering column) because it was a drop-off/pick-up (or appears to have been). They reckon 4 hours for a valve body replacement - so maybe 2.5 for steering column?
I have a sneaking suspicion the check is quick (a few minutes) and determines if you just get ECU update (which you report is quick), or need new column as well. I am assuming, with the recall on, service centers have probably been supplied with spares, or a spare, with local delivery of replenishment as required.
When mine got checked, though not part of the 'formal' recall, steering got 'checked' and the ECU update only; and also the valve body problem diagnosed (actual reason for being in). Of course, having said that, as I have mentioned previously they had replaced the steering column in mine at the start of the year because it failed completely.
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We had a door handle replaced, so there wasn't a time stated for the steering, yours is most likely more accurate.
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We had a door handle replaced, so there wasn't a time stated for the steering, yours is most likely more accurate.
Ahh!
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Hello all! It has been a while between posts! Unfortunately my power steering has failed again after 15months of smooth driving. As before I am hoping to avoid spending over $3600 all at once on one job (to replace the whole steering column), especially given that Hyundai certified parts only have one year's warranty.
I have only just become aware of this recall for the exact same problem that my car - only unfortunately the date of manufacture and VIN fall outside of the range of the recall. When this problem first occurred my car 's five year warranty had expired 6 months earlier. So I am feeling rather duped yet again :disapp: :disapp:. Has anyone here succeeded in having this repair despite not being under warranty or under conditions of the recall?
Any advice much appreciated.
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Hi Sally,
VERY sorry to hear this! My advice for what it is worth is..
Contact Hyundai Australia documenting your history and explain that you are asking for their help before referring the matter to the ACCC.
If they say "too bad, so sad" then contact ACCC for assistance.
:link: Australian Competition and Consumer Commission (https://www.accc.gov.au/)
Good luck with it (sounds like you might have a case being as there is a recall and premature failure of replacement. :cool:
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Thank you I am steeling myself before contacting them!
I should probably clarify I didn't replace the steering wheel column. Instead I had the computer reset a number of times and a wheel alignment, which seemed to do the trick. However, my mechanic did not make any promises that it would last. However, I only spent about $500 all up on that repair, which lasted for about 15months /20,000km
I do not regret my previous decision however I am hoping for a more permanent fix this time.
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Mine was under warranty.
Given that it is a known issue, it might be worth doing some researching and then testing your consumer laws in the ACT.
Hopefully others will have some input.