The Original i30 Owners Club

GENERAL STUFF => GENERAL DISCUSSIONS => Car Related (any make, any model) => Topic started by: i30joe on October 31, 2015, 20:23:55

Title: Evans Halshaw Hyundai Gateshead UK
Post by: i30joe on October 31, 2015, 20:23:55
About a month ago maybe more I approached my local hyundai dealer about corrosion on the alloy wheels. They took pictures and we're confident they would do something about it so I was happy enough.

Time goes by and I keep forgetting to chase them to see what's happening.

I get a call on Friday saying that they are going to replace my wheels not only that but when I mention that the steering wheel and gear knob leather is peeling he says not a problem we will have replacements ready for when you bring your car in.

This is awesome. Obviously not done yet but I couldn't be happier with the service (even though they took a while).

This is considering that the car has maybe 3-4 month warranty left on it. I was expecting avoidance tactics and total hassle to get out of doing any work.
Title: Re: Evans Halshaw Hyundai Gateshead UK
Post by: Shambles on October 31, 2015, 20:39:17
Care to name your dealership?
Title: Re: Evans Halshaw Hyundai Gateshead UK
Post by: i30joe on October 31, 2015, 21:38:13
Yeah. Evans Halshaw Hyundai Gateshead UK
Title: Re: Evans Halshaw Hyundai Gateshead UK
Post by: cruiserfied on November 01, 2015, 08:34:28
Thats how it should be  :goodjob2:
Title: Re: Evans Halshaw Hyundai Gateshead UK
Post by: i30joe on November 05, 2015, 12:19:32
Dropped it off this morning they also mentioned that there are quite a few recall checks that need to be carried out.
Title: Re: Evans Halshaw Hyundai Gateshead UK
Post by: ibrokeit on November 05, 2015, 12:55:05
Dropped it off this morning they also mentioned that there are quite a few recall checks that need to be carried out.

Always a good thing they are going to check them out - less so that the car apparently missed them (AFAIK when the checks are done they are recorded with Hyundai against the VIN)... but, of course, that was in the hands of the  previous owner and/or their service center.
Title: Re: Evans Halshaw Hyundai Gateshead UK
Post by: i30joe on November 08, 2015, 15:27:10
Got it back yesterday with a number of recall checks carried out.
New alloys new steering wheel and new gear stick.

All in all very happy with the service.
Title: Re: Evans Halshaw Hyundai Gateshead UK
Post by: eye30 on November 08, 2015, 15:40:05
 :goodjob2:  :drinks:  :goodjob:
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