The Original i30 Owners Club

GOT PROBLEMS OR ISSUES? => GENERAL => Topic started by: i30trev on March 03, 2016, 07:50:51

Title: Dealer says the diagnostic computer won't link to the car's computer.
Post by: i30trev on March 03, 2016, 07:50:51
I want to disable the HALO auto locking function on my 2010 i30 and I found a friendly dealer (Giant Hyundai in Perth) who offered to do it for free. They found that they could not get the workshop computer to connect to the car's computer and thus could not do what I asked. They have now tried twice but no luck. Anyone else had this problem? Any suggestions?  Trev
Title: Re: Dealer says the diagnostic computer won't link to the car's computer.
Post by: Shambles on March 03, 2016, 08:07:15
Quote from: i30trev
...They found that they could not get the workshop computer to connect to the car's computer ...

To do that I believe they need to firstly use Hyundai's vin-to-pin software, which reveals a code (pin) that allows the link to be made. Do they know this?

My original (FD) dealership had to go through this sequence when they were adding a second keyfob to my setup and changing the HALO locking activation speed.
Title: Re: Dealer says the diagnostic computer won't link to the car's computer.
Post by: cruiserfied on March 03, 2016, 08:57:06
If the scantool is not talking there is possibly a power supply or CANBUS communication breakdown.

I imagine its a concern with your vehicle not the scantool or else they would have said something.
Title: Re: Dealer says the diagnostic computer won't link to the car's computer.
Post by: i30trev on March 03, 2016, 09:06:38
The thing is, when they replaced the valve body of the Auto trans about 6 months ago (was still under warranty NOT ANY MORE) they would have had to use the "scantool" but nothing was said to suggest there was a problem.  :(
Title: Re: Dealer says the diagnostic computer won't link to the car's computer.
Post by: cruiserfied on March 03, 2016, 10:25:46
Yes thats right tge scantool would be required to reset the auto trans ECU.
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