i30 Owners Club

THE GARAGE (SERVICE, MAINTENANCE & REPAIR) => GENERAL => Topic started by: LuciferDarklord on October 07, 2009, 09:41:21

Title: Ring around and check service costs
Post by: LuciferDarklord on October 07, 2009, 09:41:21
I know this has been discussed before, but please ring around and check service costs from dealers before booking in!  I only ever take it to Hyundai dealers to avoid any finger pointing and blame should a warranty issue occur.  Diesel Manual 30000k service by the book.  I rang my closest dealer, Wild West Hyundai in Wangara, $760 !!!  Next closest Midland Hyundai much better at $560.  Then I called John Hughes where I purchased the car from - $409.  I made her double check she was looking at the correct interval!!  It pays to shop around.
Title: Re: Ring around and check service costs
Post by: Blue on October 07, 2009, 09:48:23
That almost qualifies for a department of fair trading investigation !
Title: Re: Ring around and check service costs
Post by: LuciferDarklord on October 07, 2009, 11:33:06
Yeah its pretty rude, glad I checked and will be from now on.
Title: Re: Ring around and check service costs
Post by: MelWA on October 07, 2009, 11:34:31
Thanks for that Lucifer.  I bought mine through Private Fleet, but it was supplied by John Hughes.  It is almost due for its 12 month/15000 service - even though there's only 4500km on the clock lol.  Can you remember what you paid for the 15000km service?  John Hughes is the closest dealer to our place in Perth.
Title: Re: Ring around and check service costs
Post by: LuciferDarklord on October 07, 2009, 12:03:58
$205.94 at John Hughes in Welshpool.  I paid an extra $31.31 as well for a new air cleaner element.  They were doing heaps of roadworks on the Great Northern Highway just south of Bindoon and she was sucking in copious amounts of dust in that first period.
Title: Re: Ring around and check service costs
Post by: snowcherry on October 07, 2009, 12:08:00
ouch! there does need to some monitoring of this. slight variation is fine but not that much!

interestingly i received a satisfaction survey thing from hyundai this week and one of the questions is something about will you take it to the dealership you bought car from for your services.

i noticed however the survey has no area for other comments or general feedback apart from yes or no answers, which is a shame.
Title: Re: Ring around and check service costs
Post by: MelWA on October 07, 2009, 12:26:41
That sounds very reasonable.  I was expecting around $400-$500.  I took the car to JH in Welshpool for its 1000km service.
Title: Re: Ring around and check service costs
Post by: snowcherry on October 07, 2009, 12:31:36
i booked my car in today for its 1000k service (free but i'm getting them to change oil to)
they did ask 'oh is this one of 'our' cars'?
i couldn't help but wonder what difference did that make.......
Title: Re: Ring around and check service costs
Post by: 2i30s on October 08, 2009, 07:15:01
ouch! there does need to some monitoring of this. slight variation is fine but not that much!

interestingly i received a satisfaction survey thing from hyundai this week and one of the questions is something about will you take it to the dealership you bought car from for your services.

i noticed however the survey has no area for other comments or general feedback apart from yes or no answers, which is a shame.
there is nothing that says you cant write a short letter and staple it to the survey sheet. :razz:
Title: Re: Ring around and check service costs
Post by: Dazzler on October 08, 2009, 09:30:50
I was thinking the same thing....
Title: Re: Ring around and check service costs
Post by: snowcherry on October 08, 2009, 11:11:11
i was already considering that but sometimes non dedicated things get 'lost' but certainly no harm in sending a bit extra anyway  :)
Title: Re: Ring around and check service costs
Post by: 2i30s on October 08, 2009, 11:14:43
if the price of a service varies from dealer to dealer,maybee spare parts and options do also :idea:
Title: Re: Ring around and check service costs
Post by: Blue on October 08, 2009, 11:22:44
Yet they maintain national vehicle pricing !

Suspect, at the very least !
Title: Re: Ring around and check service costs
Post by: LuciferDarklord on October 08, 2009, 15:25:16
I told all 3 that all I wanted was a service as per the handbook, and they replied that is what they were quoting on.  The most expensive place had an optional 'engine oil flush' and 'injector clean' neither of which I want done to my car, which only amounted to something like $60.  The woman kept offering me a chance to speak to her boss to negotiate I told her not to bother I'll call somewhere else.
Title: Re: Ring around and check service costs
Post by: Lakes on October 08, 2009, 19:31:41
It just stands to reason, if they are not selling as many cars as things get tight. they have to recover $ in service department.
Hyundai send out questionares to get feed back on dealers.
i think there pricing on service parts is high for made in Korea, as our exchange rate is good. also i can not understand why the service's cost so much when i have looked at what has to be done and it is easy to carry out. i think they over charge on hourly rate and over quote on the time it takes. also over chage on service parts and oil, but that's how it has always been for as long as i can remember with any dealer. also looking back i can't remember having to have major warranty work done on any car or truck i've bought. but five years is a long time, just remember they only warrant broken parts not normal wear and tear, if you wear something out i doubt very much that is covered.
think about it.
cheers
Title: Re: Ring around and check service costs
Post by: snowcherry on October 09, 2009, 01:32:20
if the price of a service varies from dealer to dealer,maybee spare parts and options do also :idea:

i think they would sadly. don't we have a thread where even just the ipod cable accessory has varying pricing with some paying over $100 for it? my dealer says its "only" $75 (even that is too much imo but anyway)
Title: Re: Ring around and check service costs
Post by: MelWA on December 20, 2009, 06:31:42
John Hughes offers a mobile service for scheduled servicing (in Perth metro area only).  I'm going to find out if it costs anymore than it would if I were to take the car to their service centre.
Title: Re: Ring around and check service costs
Post by: LuciferDarklord on December 20, 2009, 11:13:18
I think they slug $45 or so extra to do it mobile.  I prefer to take it in as its easier for them to do something out of the ordinary instead of just leaving it and ticking the box.  For instance they dont have a hoist in their van - so they wouldnt spot any problems with suspension or exhaust etc.
Title: Re: Ring around and check service costs
Post by: Doggie 1 on January 09, 2010, 11:59:15
I use the John Hughes mobile service and it costs around $12 extra. But if you book on-line you get a $9.09 discount and if you are a Shoprite member (free to join) you get a further $10.91 off so it ends up being free +++.  I just had the 30,000 km service done with John Hughes mobile service & it cost me $451 with me supplying own oil & that included a replacement fuel filter. I have that invoice in front of me, but from memory the 7500 & 15000 km services were around $170 (with me supplyimg oil).
I get the same mechanic every time which is good and I find him very obliging & willing to help.
DVG Midland were expensive with their pricing & I haven't been back there since its 1000 km "service."
Title: Re: Ring around and check service costs
Post by: Dazzler on January 09, 2010, 12:16:28
I guess fuel filter ($130 odd) and airoil filters (about $60 the pair I think) bumps things up... :idea: Maybe they replaced the pollen filter too? (another A$60 or more)
Title: Re: Ring around and check service costs
Post by: Doggie 1 on January 09, 2010, 12:22:09
Just the fuel filter at $109.45, air filter @ $32.82. It does bump it up but I'm ok for another 15k. The mechanic agrees that because I'm doing the kms quickly, in the city, with good oil, the 7500 interval would be wasting money.
Title: Re: Ring around and check service costs
Post by: Dazzler on January 09, 2010, 12:24:53
So you supplied the oil filter and the oil???
Title: Re: Ring around and check service costs
Post by: Doggie 1 on January 09, 2010, 12:33:03
No just the oil. The oil filter was $25.77.
The service included brake fluid flush, tyre rotation front to back, back to front, fuel injector cleaner etc
Title: Re: Ring around and check service costs
Post by: Dazzler on January 09, 2010, 12:43:42
I get a really good deal  :wink: 

But I'll have to supply Fuel, air and oil filters at the 60000 service... (will be up to 52,000 soon)
Title: Re: Ring around and check service costs
Post by: Lakes on January 09, 2010, 18:38:08
I get a really good deal  :wink: 

But I'll have to supply Fuel, air and oil filters at the 60000 service... (will be up to 52,000 soon)

Dazz, i think 15,000k interval too long, no matter what, i would not go over 10,000k so i have the 7,500k service done. but only have oil filter changed @ 15,000k. i think the fuel filter is a rip off price, as M Benz diesel fuel filters less than hald the price. how can they justify there prices for made in Korea parts?

Title: Re: Ring around and check service costs
Post by: silveri30uk on January 09, 2010, 22:12:01
Yes, this applies to the UK too. Save around £75 to £110. I also fill up the windscreen washer the night before, save £3-£4. Buy my own oil-same grade as recommended by Hyundai, save £15. Take an empty can to take away old oil, save £10. Change all the wipers, tyres, and light bulbs, if necessary before the service, save £xxx.
I make sure I put this in writing and hand this to the receptionist before the service so they don't over charge me.

In the recession, we need to save money-what can you do?
Title: Re: Ring around and check service costs
Post by: mvasseur on January 10, 2010, 00:50:54
No just the oil. The oil filter was $25.77.

 :eek: :eek: :eek:

I'm shocked! My first service, which was a check-up and an oil change (where I provided the oil) came up to $19.77, oil filter included! :D
Title: Re: Ring around and check service costs
Post by: 2i30s on January 10, 2010, 05:22:35
our cars are up for the 15,000km service in about another 5,000kms,and its only $240 each car [ both 2.0 petrol] no matter what they check, change or top up. :mrgreen: [dandenong hyundai]
Title: Re: Ring around and check service costs
Post by: Dazzler on January 10, 2010, 07:14:11
our cars are up for the 15,000km service in about another 5,000kms,and its only $240 each car [ both 2.0 petrol] no matter what they check, change or top up. :mrgreen: [dandenong hyundai]
 

The 15000 service is cheaper because only needs oil and oil filter not air filter etc... 


Dazz, i think 15,000k interval too long, no matter what, i would not go over 10,000k so i have the 7,500k service done. but only have oil filter changed @ 15,000k. i think the fuel filter is a rip off price, as M Benz diesel fuel filters less than hald the price. how can they justify there prices for made in Korea parts? 

 

At the mileage (kilometerage) I'm doing at the moment 15000 km's works out at about every 6 months ... I think that's often enough. She gets lots of 50km+ trips each week and she seems happy enough (If she starts complaining as much as the missus I'll reconsider (or trade her in.. :lol:)
Title: Re: Ring around and check service costs
Post by: MelWA on April 03, 2010, 07:00:42
I forgot to report at the time of service in January, that it cost $321 for the 12 month/15,000km service at JH in Welshpool.  Car had only done about 6500km at that stage.
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