Tha Original i30 Owners Club

GENERAL STUFF => GENERAL DISCUSSIONS => Random Chit Chat => Topic started by: sparki30 on October 16, 2009, 20:47:14

Title: One un-happy i30 owner !
Post by: sparki30 on October 16, 2009, 20:47:14

Click the link for story,

Our first megga failure.

http://www.whatcar.com/car-reviews/hyundai/i30-hatchback/readers-reviews/25714-5

Title: Re: One un-happy i30 owner !
Post by: Shambles on October 16, 2009, 21:05:34

Which is your review?

Title: Re: One un-happy i30 owner !
Post by: 2i30s on October 16, 2009, 21:32:39

i think its the first one from kent :eek:

Title: Re: One un-happy i30 owner !
Post by: sparki30 on October 16, 2009, 22:03:40

No, not me !

I'm so happy with mine.

First one, poor chap with the engine blow up.

Title: Re: One un-happy i30 owner !
Post by: 2i30s on October 16, 2009, 22:11:35

i thought it was you're car :-[ that guys had bad luck,not heard of an engine failure.and then to be stuffed around. :rolleyes: :mad:

Title: Re: One un-happy i30 owner !
Post by: bumpkin on October 16, 2009, 22:13:48

Theres another couple of not so favourable reviews further through, not about the car but about the customer service mainly :'( :'(

Title: Re: One un-happy i30 owner !
Post by: Lorian on October 16, 2009, 22:19:55

Anonymous reviews generally aren't worth toffee.

Title: Re: One un-happy i30 owner !
Post by: Shambles on October 16, 2009, 22:35:12

Quote from: Lorian on October 16, 2009, 22:19:55

Anonymous reviews generally aren't worth toffee.

Agreed.

I asked my "Which is your review" question as the top review was from a "comfort" owner whereas Sparki has a "premuim", hence the question

Title: Re: One un-happy i30 owner !
Post by: 2i30s on October 16, 2009, 22:40:05

Quote from: bumpkin on October 16, 2009, 22:13:48

Theres another couple of not so favourable reviews further through, not about the car but about the customer service mainly :'( :'(

  I've found the customer service in oz to be excellent,but in the UK it seems to be a bit slack. :mad:

Title: Re: One un-happy i30 owner !
Post by: Lorian on October 16, 2009, 22:41:20

I'm not too impressed with sales  :rolleyes:

Title: Re: One un-happy i30 owner !
Post by: Blue on October 16, 2009, 22:51:26

Quote from: 2i30s on October 16, 2009, 22:40:05

I've found the customer service in oz to be excellent

Yup, best after sales service I think I have ever had.

Title: Re: One un-happy i30 owner !
Post by: eye30 on October 17, 2009, 11:51:18

If it was BRAND NEW then it was no more than 1 wek old when this happened.

If that was me I'd be camped out at the dealers wanting another car.

If bought on finance then get the Finance Company involved as they actually have an obligation "Fit for Purpose" and all that.

I'd be straight on to the MD Tony W.
Then Trading Standards, local paper, national news, international news. 
You get the drift.

Title: Re: One un-happy i30 owner !
Post by: Dazzler on October 18, 2009, 11:07:06

All the positive feedback on that site well and truly makes up for the failure and a couple of other negatives :cool:

Title: Re: One un-happy i30 owner !
Post by: sparki30 on October 18, 2009, 11:28:19

It's a shame we can't contact him to offer support and advice. I've looked in our local telephone directory but no luck.

Title: Re: One un-happy i30 owner !
Post by: Dazzler on October 18, 2009, 11:30:43

Can someone do a review and throw our web address into the comments maybe..  :wink:

Title: Re: One un-happy i30 owner !
Post by: snowcherry on October 18, 2009, 14:22:35

real shame whats happening with his car (Kent guy) - reading between the lines i'm guessing hyundai have no idea what to do at the moment, and trying to work out who is reponsible for the repairs. but i agree i'd want another car! they need to keep him in the loop though. hopefully it won't turn him off the i30 altogethor. the whole car may end up a lemon yet sadly, and it does happen in any brand.

i'd be happy to add a review but they're all english models!  :P

Title: Re: One un-happy i30 owner !
Post by: Lorian on October 18, 2009, 14:42:12

For anyone in a similar situation (in the UK), Loads of info here:

http://www.honestjohn.co.uk/faq/faq.htm?id=43

and

http://www.berr.gov.uk/whatwedo/consumers/buying-selling/sale-supply/sale-of-good-act/page8600.html