i30 Owners Club
THE GARAGE (SERVICE, MAINTENANCE & REPAIR) => GENERAL => Topic started by: bws2570 on November 13, 2018, 02:50:27
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On Tuesday 06 November 2018 night something in the front suspension dramatically failed whilst I was driving along.
It is a new 2018 - I30 SR Premium with 3000kms on it and
purchased on 02 October 2018.
There was no warning ⚠️. It just went bang!
The vehicle was towed to Hyundai as a result.
I have now been informed that the front passenger suspension has failed.
I am extremely concerned that the structural integrity of this vehicle is now questioned.
If I had been driving along the motorway at 110km the result could have been quite different.
For a new vehicle to have such a dramatic failure in the suspension is unacceptable.
All I30 owners should be made aware of the possible fault.
It could have caused an accident!
So you could be sitting on a ticking time bomb that could go off without warning like mine did.
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Very unfortunate for that to happen :Shocked: it's the first I've heard of any issues with suspension :confused: I'll be keen to hear what the Hyundai report says as to which part has failed.
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Yeah thats a bit ordinary, what part failed ?
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More like Bit extraordinary . Appreciate your advice about this, please let us know what part failed. Thanks.
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@bws2570
Ptiy you've joined like this, thanks for informing of your fault. :goodjob: :goodjob2:
G'Day bws2570 ( beer wine spirits 2570? :lol:) ( just moved out of 2570 postcode )
:i30:
Agree with what Craig said.
Demand a written report of what was faulty, and that it's listed on the service history for your VIN.
Keep us posted
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Hopefully a one of although I have a slight noise in my left front when coasting on smooth bitumen at low speeds which I'm going to get investigated at my 40k service. I suspect a flat spot on the tyre. It may not even be from the left front, but it seems to be in that area. :undecided:
BTW, Welcome and sorry to hear of your troubles. Generally over the last 10 years or so Hyundai quality and reliabilty has been close to the top in surveys.
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Such a big failure so early I wonder if you have grounds for a new one?
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Such a big failure so early I wonder if you have grounds for a new one?
Major failure.
Australian Consumer Law :undecided:
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Such a big failure so early I wonder if you have grounds for a new one?
Oh!!!! Come on mate :evil: What big failure?
Lets not wind this up to Facebook level conversation.
No faulty part reported!
Owner said: Big bang, front suspension dramatically failed !
Personally Ive never had this occur on any car in 55 years of driving!
Owner apparently did not try to determine the failed part / damage.
I suspect owner hit a foreign object. :phone1:
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Yeah best to leave the pitchforks in the cupboard until further information has been provided.
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But I like my pitchfork :evil:
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Don't tell me I've wasted two hours collecting firewood for nothing :disapp: :evil:
Yeah best to leave the pitchforks in the cupboard until further information has been provided.
I tend to keep ours in the barn/shed :snigger:
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Don't tell me I've wasted two hours collecting firewood for nothing :disapp: :evil:
Yeah best to leave the pitchforks in the cupboard until further information has been provided.
I tend to keep ours in the barn/shed :snigger:
I live in suburbia so no barn for me.
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I do hope we get to hear a final verdict on this. :undecided:
I believe you have already given the the i30 SR a 1 Star review on another website in view of this failure. :disapp:
I'm sure it is not a design fault or a quality issue. I have taken my June 2017 SR more than 40,000 kilometres including some pretty rough roads (like corrugated gravel on Kangaroo Island) without any dramas. She has performed flawlessly! :cool:
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I believe you have already given the the i30 SR a 1 Star review on another website in view of this failure. :disapp:
I find that disappointing. @bws2570 is obviously upset. You can see how an unsupported report can generate a motor mouthing episode.
Given that the owner took a week to report this incident here, I suspect that Hyundai has disputed the allegation of mechanical failure .
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Given that the owner took a week to report this incident here, I suspect that Hyundai has disputed the allegation of mechanical failure .
I'm happy to give the owner the benefit of the doubt until we hear otherwise. I don't want to alienate anyone :whistler: because we need to get an update on this. :cool:
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Must be a few Hyundai employees or contractors commenting on here deflecting fact from fiction.
The facts are I did not hit anything and Hyundai have taken full responsibility for the failure.
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Must be a few Hyundai employees or contractors commenting on here deflecting fact from fiction.
The facts are I did not hit anything and Hyundai have taken full responsibility for the failure.
Thankyou for your reply. I take full responsibility for the comment about you hitting an object. I am a semi-retired mechanic with no connection what so ever with hyundai Corp.
Unfortunately, we have no facts to deflect or to support your incident.
We would appreciate it greatly if you could reveal the cause of the failure.
Thankyou, Gary
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Must be a few Hyundai employees or contractors commenting on here deflecting fact from fiction.
The facts are I did not hit anything and Hyundai have taken full responsibility for the failure.
That's good that they have taken full responsibility. :goodjob:
Generally Hyundai have been better than many other mainstream brands in taking responsibility in these situations. COmpared with VW, Ford, Holden, Chrysler and a number of others... So you should take that into account in any reviews you do. I do understand your shock and disappointment. The New PD has had more initial QC issues than the previous 2 Series unfortunately (but it does have more tech to go wrong) :cool:
Have they advised what actually happened or what failed yet?
I'm kind of hoping it was an assembly issue rather than a component failure.
NZ isn't a Hyundai Employee or Contractor, but he is very protective of Hyundai's good recent reputation based on his own positive experience servicing and repairing predominantly Hyundai i30's for a good number of years. :cool:
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Mmmm.....seems strange that some commenting on this have the time in their lives just scrolling through websites, motoring ones that is, looking for reviews on Hyundai’s and then making unfounded, negative, distracting comments on the message people are trying to get across. Now that to me sounds more like a job or their on some motoring company payroll perhaps......
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Mmmm.....seems strange that some commenting on this have the time in their lives just scrolling through websites, motoring ones that is, looking for reviews on Hyundai’s and then making unfounded, negative, distracting comments on the message people are trying to get across. Now that to me sounds more like a job or their on some motoring company payroll perhaps......
I wish! I could do with some extra income! :D
Purely coincidence. I certainly didn't comment on your review. I spent yesterday with a mate and he just happened to do some googling about Suspension failures and your review was one of the very few hits that he got.
I just think it is a bit sad to crucify Hyundai and the i30 of one failure (be it a significant and disappointing one)
Some other brands I mentioned earlier have many cars with multiple major issues like engine fires and stuff. :undecided:
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Must be a few Hyundai employees or contractors commenting on here deflecting fact from fiction.
The facts are I did not hit anything and Hyundai have taken full responsibility for the failure.
That is a very unfair update to your post.
You didn't state that Hyundai had accepted that this was some kind of structural integrity failure, until now.
Additionally, you originally posted this topic in our "Advice for potential owners" section, which to me was the action of an aggrieved owner searching for a way to vent their frustration on a public forum.
We would appreciate it greatly if you could reveal the cause of the failure.
Let's restart this thread right here, eh? :D
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Mate,
It is sad that there was a mechanical defect on your vehicle. You have been repeatedly asked what happened and refuse to reply as to the specifics. This tends to suggest some other motive on your part. The car broke, it got fixed as per the warranty, what else do you expect. It has been inspected and found to be fit to return to the road. It is disapointing that you suffered whatever the defect was so early in your ownership experience, but speculating about what would or could have happened is useless, because it didnt.
At the end of the day I have no allegence to Hyundai other than owning several of their vehicles which I have found to be of good quality. I have done over 220.000k in various Hyundai's I have owned and my Wife's has 122k on it. I have found that they are of good quality and when things go wrong they are fixed.
Also remember the sound a car makes when it has an issue is generally not a good indication as to the seriousness of the issue (unless it is the sound of all the airbags deploying). Hence why you have been asked to go into the specifics of your issue.
Now I can't speak for the powers that be, but if you can't discuss your issue by giving the specifics of what was replaced, and continue to abuse and acuse people of working for Hyundai (if you had bothered to do your research you would see the people you have targeted have thrown a couple of bricks at Hyundai on various issues) I can't see how your time on this forum will be either productive or long.
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I can understand that bws2570 is upset - Anyone would be upset when something happen to a brand new car 2 months old. Yet the 5 years warranty is there for event such as this. Lets keep it constructive, It leads no where useful for anyone otherwise.
Well that is my 2 cents
PS: I still have 2 cent piece somewhere around the house, maybe It will worth something more in another 50 years
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Must be a few Hyundai employees or contractors commenting on here deflecting fact from fiction.
The facts are I did not hit anything and Hyundai have taken full responsibility for the failure.
Well thats good to hear Hyundai have owned the failure, as it is now known what that failure was/is do you feel like sharing it with us ?
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@bws2570 As Hyundai have admitted fault...what exactly was the failed part? suspension failure is quite a broad comment as there is many components in the suspension setup.
PS, we're all Hyundai car nuts here, not sponsored by Hyundai or employees in any shape or form :)
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Thanks to those for constructive advice and interest
The front strut failed and I will leave it there to the keyboard mechanics and Hyundai “supporters” to tear apart along with “others” with invested interest.
Thanks to those that offered support and credible interest.
I’ll leave it with Hyundai Australia and the Department of Infrastructure, Regional Development and Cities (DIRDC). DIRDC regulates the design, manufacture, importation and first supply of road vehicles to ensure an acceptable level of vehicle safety in Australia.
And finally I was just trying to make drivers aware of I30’s that this happened to mine. I hope it doesn’t raise its head again, fingers crossed, but it may assist someone somewhere at some stage.
Safe driving!
I will provide an outcome when known.
Regards
bws2570
PS: “Beerman” get a life please! Your overtones and aggression.....wow....nasty!!
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And finally I was just trying to make drivers aware of I30’s that this happened to mine.
Safe driving!
Madam, if it was your genuine intention to inform people of a potential problem, you would have produced a succinct account of developments at the site of your mishap and also a true account , with evidence, of your interaction with your dealer.
I as an experienced and independent mechanic, I remain convinced that you collided with some object in the dark and damaged the passenger side suspension.
Your vigorous attack upon me after I suggested the above impact, also convinces me that the dealer has rejected your warranty claim and you are now waging a spiteful crusade against anyone you perceive to be associated with Hyundai.
Your nastiness also extended to Beerman. You are totally our of order.
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I'm a bit sad this has turned into a slanging match (not how I like the site to operate) :disapp: ... But thank you for the info regarding the failure.
Without getting any further detail would be interesting to know how easily a front strut could fail.
Directed at our Techies, are they just a steel bar? I assume they are not say cast aluminium on our cars. Wonder if it was a mounting point or the strut itself. :undecided: So many questions! :crazy1:
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And finally I was just trying to make drivers aware of I30’s that this happened to mine.
Safe driving!
Madam, if it was your genuine intention to inform people of a potential problem, you would have produced a succinct account of developments at the site of your mishap and also a true account , with evidence, of your interaction with your dealer.
I as an experienced and independent mechanic, I remain convinced that you collided with some object in the dark and damaged the passenger side suspension.
Your vigorous attack upon me after I suggested the above impact, also convinces me that the dealer has rejected your warranty claim and you are now waging a spiteful crusade against anyone you perceive to be associated with Hyundai.
Your nastiness also extended to Beerman. You are totally our of order.
:weneedpics:
:Ouch: Popcorn, anyone?
And DAZZ, payup, I'm sick of being a non-affiliated volunteer :clapthanks:
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The front strut failed
Numerous components go into a strut assembly, what failed ?
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The front strut failed
Numerous components go into a strut assembly, what failed ?
probably unrealistic to expect specifics, but i like the guessing game and innuendos.
If someone said to me the front strut failed and went bang this is what comes to my mind.
Welds and likely the spring seat if it was happy then suddenly bang and failure.
can't wait for the coroners report, unlikely Hyundai will be flashing images around, could cause a service campaign or recall though :sweating:
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Without getting any further detail would be interesting to know how easily a front strut could fail.
Directed at our Techies, are they just a steel bar? I assume they are not say cast aluminium on our cars. Wonder if it was a mounting point or the strut itself. :undecided: So many questions! :crazy1:
They are a steel tube with spring at the top. Internally the tube houses a shock absorber. It is a standard sort of design
\The shock absorber can fail over time but that is leaking fluid. No big bangs.
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And finally I was just trying to make drivers aware of I30’s that this happened to mine.
Safe driving!
Madam, if it was your genuine intention to inform people of a potential problem, you would have produced a succinct account of developments at the site of your mishap and also a true account , with evidence, of your interaction with your dealer.
I as an experienced and independent mechanic, I remain convinced that you collided with some object in the dark and damaged the passenger side suspension.
Your vigorous attack upon me after I suggested the above impact, also convinces me that the dealer has rejected your warranty claim and you are now waging a spiteful crusade against anyone you perceive to be associated with Hyundai.
Your nastiness also extended to Beerman. You are totally our of order.
:weneedpics:
:Ouch: Popcorn, anyone?
And DAZZ, payup, I'm sick of being a non-affiliated volunteer :clapthanks:
Steve and I fund the site out of our pockets (they are not that deep sorry) :P
Appreciation will continue to be your only reward..
Without getting any further detail would be interesting to know how easily a front strut could fail.
Directed at our Techies, are they just a steel bar? I assume they are not say cast aluminium on our cars. Wonder if it was a mounting point or the strut itself. :undecided: So many questions! :crazy1:
They are a steel tube with spring at the top. Internally the tube houses a shock absorber. It is a standard sort of design
\The shock absorber can fail over time but that is leaking fluid. No big bangs.
Cheers guys. I forgot that a Shockie and associated bits is called a strut these days. I was thinking More like a wishbone thing snapping in half. :undecided:
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And finally I was just trying to make drivers aware of I30’s that this happened to mine.
Safe driving!
Madam, if it was your genuine intention to inform people of a potential problem, you would have produced a succinct account of developments at the site of your mishap and also a true account , with evidence, of your interaction with your dealer.
I as an experienced and independent mechanic, I remain convinced that you collided with some object in the dark and damaged the passenger side suspension.
Your vigorous attack upon me after I suggested the above impact, also convinces me that the dealer has rejected your warranty claim and you are now waging a spiteful crusade against anyone you perceive to be associated with Hyundai.
Your nastiness also extended to Beerman. You are totally our of order.
:weneedpics:
:Ouch: Popcorn, anyone?
And DAZZ, payup, I'm sick of being a non-affiliated volunteer :clapthanks:
Steve and I fund the site out of our pockets (they are not that deep sorry) :P
Appreciation will continue to be your only reward..
Without getting any further detail would be interesting to know how easily a front strut could fail.
Directed at our Techies, are they just a steel bar? I assume they are not say cast aluminium on our cars. Wonder if it was a mounting point or the strut itself. :undecided: So many questions! :crazy1:
They are a steel tube with spring at the top. Internally the tube houses a shock absorber. It is a standard sort of design
\The shock absorber can fail over time but that is leaking fluid. No big bangs.
Cheers guys. I forgot that a Shockie and associated bits is called a strut these days. I was thinking More like a wishbone thing snapping in half. :undecided:
How about when you get that stinger a test drive next time you're in SEQ :mrgreen:
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Yeah, that's a thought Gerard. I might actually be up there during the January School holidays. Thinking of detouring via Sunshine Coast (to visit my Eldest Daughter) on the way to see Dad in WA if I can wangle a good deal. :victory:
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Thinking of detouring via Sunshine Coast
Are you driving up Dazzler? well if that the case and you will be reaching Sydney before Sunshine coast - give me a buzz when you in Sydney - i'll shout you a few rounds of drinks - and if you up to it some real Vietnamese food :)
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Thinking of detouring via Sunshine Coast
Are you driving up Dazzler? well if that the case and you will be reaching Sydney before Sunshine coast - give me a buzz when you in Sydney - i'll shout you a few rounds of drinks - and if you up to it some real Vietnamese food :)
Probably not this Trip (fly up) but thinking about another road trip in March April. :happydance: :goodjob2: :goodjob:
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The front strut failed
Numerous components go into a strut assembly, what failed ?
Nothing that I can think of that goes 'bang' in the night. :rolleyes:
We have reports of springs failing on a few older cars in Europe that are affected by winter salt on the roads.
The McPherson strut has been part of car design for decades. Used in anything from Toyota to Porsche.
I have replaced a strut on two FD i30s. Both had been damaged by the wheel hitting a gutter . The steel tube had twisted a few degrees at the base. The car was still upright and driveable
I have also seen countless ,probably death scene, wrecks where the body is ripped off the top of the strut. The strut was still completely intact.
Irrespective of tw's love of innuendo, :Pout: I have never noticed a weld failure and I would suspect that such a critical component would be over engineered.
If as I suspect, the car in question hit something that night, components such as the tie rod and lower control arm are more susceptible to damage, than the strut.
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Would a poorly design speed hump do the same damage @ speed? There are some really retarded speed hump design in Sydney. Some nearly as high as mount everest :crazy1:
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If as I suspect, the car in question hit something that night, components such as the tie rod and lower control arm are more susceptible to damage, than the strut.
It does sound like a driver related issue than a Hyundai one.
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yep. :cool:
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Just out of curiosity - what to look out for when this sort of thing happen? Is the car still drive-able after the bang? How can a person like myself identify that there is an issue with the car? Sometime a bang while driving could be due to a rock hitting the under car so I want to know what to lookout for.
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Just out of curiosity - what to look out for when this sort of thing happen? Is the car still drive-able after the bang? How can a person like myself identify that there is an issue with the car? Sometime a bang while driving could be due to a rock hitting the under car so I want to know what to lookout for.
A collapse would suggest that the corner of the car dropped noticeably. If a strut or spring failed you would notice. A failed shock absorber would mean no rebound over bumps. Things would flop around (and that's never a good feeling) :cool:
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A collapse would suggest that the corner of the car dropped noticeably. If a strut or spring failed you would notice. A failed shock absorber would mean no rebound over bumps. Things would flop around (and that's never a good feeling) :cool:
Given the complete lack of factual evidence from the OP I assume this is what happened.
(https://image.ibb.co/bKcHs0/images-q-tbn-ANd9-Gc-SA3jv-SFFr-Hr-G-zi-Kpma-Zi-Cf-LMr-E6h-D6s-5jw-S3-BD4i-Qo7-Akgr.jpg) (https://imgbb.com/)
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How can a person like myself identify that there is an issue with the car?
It comes down to an ancient pre-millennial skill, where people would get out of their car and have a look for damage.
After comparing all four tyres these folk could actually :workitout: conclude that one did not have air in it. :faint:
I know it sounds disgusting, but the ancient people used to lie on the ground if they needed to and compare left from right etc.
Often they found clues like the left hand suspension has a steel girder attached to it and :crazy2: Hmmmm the right hand girder is missing. :toldyou:
Now this is secret business, so just between us;
the ancients would have a fixing ceremony in the sacred shed behind their shack where , believe it or not, they made their own beer and actually repaired their damaged car . :drinks:
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A collapse would suggest that the corner of the car dropped noticeably. If a strut or spring failed you would notice. A failed shock absorber would mean no rebound over bumps. Things would flop around (and that's never a good feeling) :cool:
Given the complete lack of factual evidence from the OP I assume this is what happened.
(https://image.ibb.co/bKcHs0/images-q-tbn-ANd9-Gc-SA3jv-SFFr-Hr-G-zi-Kpma-Zi-Cf-LMr-E6h-D6s-5jw-S3-BD4i-Qo7-Akgr.jpg) (https://imgbb.com/)
good point. I have in fact punched a shock through the top on a Gemini
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good point. I have in fact punched a shock through the top on a Gemini
Ive done it in a VL commodore running standard inserts with kings superlow springs..... clearly it a holden fault
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How can a person like myself identify that there is an issue with the car?
It comes down to an ancient pre-millennial skill, where people would get out of their car and have a look for damage.
After comparing all four tyres these folk could actually :workitout: conclude that one did not have air in it. :faint:
I know it sounds disgusting, but the ancient people used to lie on the ground if they needed to and compare left from right etc.
Often they found clues like the left hand suspension has a steel girder attached to it and :crazy2: Hmmmm the right hand girder is missing. :toldyou:
Now this is secret business, so just between us;
the ancients would have a fixing ceremony in the sacred shed behind their shack where , believe it or not, they made their own beer and actually repaired their damaged car . :drinks:
We had no beer making , but a lot of blood letting and sacred language.
Sacred language was also used to coax the components into position during repairs.
The correct use of the language was also held in secret, as on numerous occasions I was told to "Never repeat that anywhere near your mother " :lol:
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good point. I have in fact punched a shock through the top on a Gemini
Ive done it in a VL commodore running standard inserts with kings superlow springs..... clearly it a holden fault
Which reminds me of the guy who came in to my store in the late 70s with a tyre with a massive hole in the sidewall on a rim which was almost turned inside out from the curb strike.
Reckoned the tyre was faulty. It should be able to handle a bit like that.
I asked him if he was going to ask Holden for a new rim on the same basis..
"No. Why?"
GTF out of here!
Earned a rebuke from my Regional Manager for that.
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good point. I have in fact punched a shock through the top on a Gemini
Ive done it in a VL commodore running standard inserts with kings superlow springs..... clearly it a holden fault
Which reminds me of the guy who came in to my store in the late 70s with a tyre with a massive hole in the sidewall on a rim which was almost turned inside out from the curb strike.
Reckoned the tyre was faulty. It should be able to handle a bit like that.
I asked him if he was going to ask Holden for a new rim on the same basis..
"No. Why?"
GTF out of here!
Earned a rebuke from my Regional Manager for that.
:rofl: :rofl:
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How can a person like myself identify that there is an issue with the car?
It comes down to an ancient pre-millennial skill, where people would get out of their car and have a look for damage.
After comparing all four tyres these folk could actually :workitout: conclude that one did not have air in it. :faint:
I know it sounds disgusting, but the ancient people used to lie on the ground if they needed to and compare left from right etc.
Often they found clues like the left hand suspension has a steel girder attached to it and :crazy2: Hmmmm the right hand girder is missing. :toldyou:
Now this is secret business, so just between us;
the ancients would have a fixing ceremony in the sacred shed behind their shack where , believe it or not, they made their own beer and actually repaired their damaged car . :drinks:
We had no beer making , but a lot of blood letting and sacred language.
Sacred language was also used to coax the components into position during repairs.
The correct use of the language was also held in secret, as on numerous occasions I was told to "Never repeat that anywhere near your mother " :lol:
One day, archaeologists will scrape the soil from our sacred sites and marvel how primitive man could function without iphone, junk food and rap lyrics.
:mrgreen:
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good point. I have in fact punched a shock through the top on a Gemini
Ive done it in a VL commodore running standard inserts with kings superlow springs..... clearly it a holden fault
Which reminds me of the guy who came in to my store in the late 70s with a tyre with a massive hole in the sidewall on a rim which was almost turned inside out from the curb strike.
Reckoned the tyre was faulty. It should be able to handle a bit like that.
I asked him if he was going to ask Holden for a new rim on the same basis..
"No. Why?"
GTF out of here!
Earned a rebuke from my Regional Manager for that.
:rofl: :rofl:
:rofl: :rofl:
late 70s, thats before we arrived to splane it all to the Okkerz. :happydance:
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Now this is secret business, so just between us;
the ancients would have a fixing ceremony in the sacred shed behind their shack where , believe it or not, they made their own beer and actually repaired their damaged car .
LIES !!! I was told by an oriental lady that all things can be fix in a massage palour !!! - actually yeah that could be in some shacks alright . :P :rofl:
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Now this is secret business, so just between us;
the ancients would have a fixing ceremony in the sacred shed behind their shack where , believe it or not, they made their own beer and actually repaired their damaged car .
LIES !!! I was told by an oriental lady that all things can be fix in a massage palour !!! - actually yeah that could be in some shacks alright . :P :rofl:
I wish. But massage palours dont exist here in Queensland. God and the Bjelke - Petersons keeps them south of our border where Socialists live lusting after our dark women and ready to steal our sunshine and pineapples.
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I wish. But massage palours dont exist here in Queensland. God and the Bjelke - Petersons keeps them south of our border where Socialists live lusting after our dark women and ready to steal our sunshine and pineapples.
plenty of places to unload the boys at in QLD !
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good point. I have in fact punched a shock through the top on a Gemini
Ive done it in a VL commodore running standard inserts with kings superlow springs..... clearly it a holden fault
Nah, mine was a genuine ISUZU Gemini, TX Coupe'. Holden badge went on in 76 on :goodjob2: :goodjob:
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The front strut failed
Numerous components go into a strut assembly, what failed ?
............I have never noticed a weld failure and I would suspect that such a critical component would be over engineered..............
So what about this as an example of an "over engineered " item that went , well a bit wrong :whistler:
1996-97 Hyundai Excel. An electrical glitch during production weakened a vital sub-frame weld which could then generate structural failure.
special long life rivets were added to the affected area. Not all owners had this work undertaken. Any used buyer who is concerned about a particular example should check with a Hyundai dealer. The work can still be undertaken if required at no cost to the owner.
I'm still dying to find out the detail. :winker:
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I'm still dying to find out the detail.
It will come when it come - well that what she said anyway :rofl:
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I'm still dying to find out the detail. :winker:
As WE all are! Its the original context of this thread. :mrgreen:
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I'm still dying to find out the detail. :winker:
As WE all are! Its the original context of this thread. :mrgreen:
As it appears the OP only signed up to tell us he damaged the front strut and successfully had Hyundai take the blame mostly likely he wil; never return.
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You guys are a bit harsh! I don't think they will now! :undecided:
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Can you Hyundai loving employees please tone it down.
I'm still waiting for the bloke who had a minor bingle into a garage door and blew out the airbags to get back to us..... I won't be able to see his posts over all this talk.
I have no doubt something happened. I dare say if was fairly minor in the grand scheme of things and old mate expected a brand new car with numerous upgrades and a million years of free servicing. Some people expect the world but only want to pay for an Atlas.
I looked at the Federal body he mentioned and if he called them, im sure they would have referred him to the ACCC who would have said you had a problem and they fixed it case closed.
But my wife is fond of telling me that I am often wrong, But not as wrong as the Lexus I saw yesterday with the personalised plates Korean.....
I also think old mate was fairly abrasive so if he dosen't return, I don't think the forum will be at a great loss.
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Think some of the posters need to take a step back.
A car with so few k's on the clock to have a suspension fail is utter bullshit.
I imagine it will be repaired and a guarantee given, but would any of you be happy with that? Doubt it.
Speed bump damage ???? are you for real.
Even driving over an object, would need to be massive to wreck a strut.
They give these things a work out on their test tracks without dropping the front end.
I guess he's lucky to tell the tale.
Who's old enough to remember the first Falcons in the 60's with their No8 wire caster rods that failed so spectacularly.
Many of those drivers were not so lucky.
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fairly minor in the grand scheme of things
Tis our new moto. ;)
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Think some of the posters need to take a step back.
A car with so few k's on the clock to have a suspension fail is utter bullshit.
I imagine it will be repaired and a guarantee given, but would any of you be happy with that? Doubt it.
Speed bump damage ???? are you for real.
Even driving over an object, would need to be massive to wreck a strut.
They give these things a work out on their test tracks without dropping the front end.
I guess he's lucky to tell the tale.
Who's old enough to remember the first Falcons in the 60's with their No8 wire caster rods that failed so spectacularly.
Many of those drivers were not so lucky.
I do have to agree. although i think I'm in the minority. I was on the fence with this one. Hence I didn't go in boots and all.
I could understand the poster being upset and maybe angry. Thought a one star review online was a bit savage though.
I'm generally of the opinion that if you can't say anything nice, don't say anything at all. Also that two wrongs don't make a right.
I think in future in situations like this we need to step back a little and tactfully suggest some alternative viewpoints without resorting to character assassination or ridicule. :cool:
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Think some of the posters need to take a step back.
A car with so few k's on the clock to have a suspension fail is utter bullshit.
I imagine it will be repaired and a guarantee given, but would any of you be happy with that? Doubt it.
Speed bump damage ???? are you for real.
Even driving over an object, would need to be massive to wreck a strut.
They give these things a work out on their test tracks without dropping the front end.
I guess he's lucky to tell the tale.
Who's old enough to remember the first Falcons in the 60's with their No8 wire caster rods that failed so spectacularly.
Many of those drivers were not so lucky.
Nicely written, crayman.
I reckon this topic got more than a bit toxic very quickly.
Yes. The OP came on strong in the beginning but I found that somewhat understandable given the fright he or she must have experienced.
It is certainly possible to have a suspension failure due to either a one off faulty manufactured part or as a result of damage incurred in the days beforehand, possibly even when the car is being driven by a family member. And at night in particular, a foreign object loose on the road or spun out from another vehicles wheels, or a pothole can go unnoticed if your vision is directed even slightly off line from the direction where the object comes from.
I copped a soccer ball sized and shaped rock into the front corner of my company car which flew out from the dual wheels of a tip truck going the other way once. The angle of approach was such that had I even been looking straight ahead I would not have seen it. As it happened I was glancing to my right to check the outside mirror and saw it coming at me.
Perhaps in future we could try to be a little more understanding and remember that not all posters live their lives on this forum. A visit may be just that and they don't
all makee regular revisits.
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Looks like Dazz and I are on the same page.
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I think in future in situations like this we need to step back a little and tactfully suggest some alternative viewpoints without resorting to character assassination or ridicule. :cool:
Mate with respect,
I am still pissed off!
I dont see how in this environment we can act more reasonably. The complainant utilizing social media to vent her speen.
What transpired ( and is still transpiring) is predictable.
As per the other, :rolleyes: I tried to hose it down.
When I first read her accusations, I smelt a rat, she let it run while it suited her, when I suggested a logical reason , eg, 'she hit something in the dark', she started to blaze away at any detractor.'
That was a calculated response, made over a week after the accident.
We still have no evidence of a faulty component or that Hyundai considered that they were responsible.
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Speed bump damage ???? are you for real.
Hi @crayman
I think you are reading my question out of context here - I am truly asking that question because I know nothing about cars, and since I have the same model car as OP, I'm just curious to learn if it possible so I can take it easy on the car over those things.
My question was never intend to ridicule to OP in any shape or form.
Kind Regards. :)
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I might add, over the last week, I have repaired two GDs that had been crippled when the passenger wheel hit a post or kerb.,
I dont exaggerate the term 'crippled' , however the strut survived the impact intact, one was bent.
No weld breaks, still working.!
control arm on one was twisted, but both cars were mobile again after 3 hrs work.
Pictures taken with the intent of posting some evidence :wacko: but just cant be bothered entertaining and continuing this issue,
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Settle down Gary. Take a chill pill mate!
What I think Crayman, Trevor and I are trying to say is things aren't always as cut and dried as you and some others see them.
You call a spade a spade I get that. You senior gents don't suffer fools lightly.. :whistler: :snigger:
But let me explain the way I see it. Giving the poster the benefit of the doubt.
Let's say the poster is a woman (or a man) with very limited mechanical knowledge. They have a component failure in one corner of the car which makes it drop in one corner and become hard to control. They ring Hyundai who arranges to have the vehicle towed to their workshop. They are then told a component has failed . They ask what component and are told it was a strut.
They are rightly pissed off and come on a site like this to vent their frustration and ask for advice...
This is all possible and realistic even though to someone like you it probably seems hard to understand..
Can you at least see how that person would feel with some of the responses they received on here.
They may very well have hit something with or without knowing it. But nobody can know for sure. :cool:
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Let's say the poster is a woman (or a man)
I think you covered most of the bases there Dazz :snigger:
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Let's say the poster is a woman (or a man)
I think you covered most of the bases there Dazz :snigger:
Oh hang on.. Or a transgender person... :-[
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Can you Hyundai loving employees please tone it down.
I'm still waiting for the bloke who had a minor bingle into a garage door and blew out the airbags to get back to us..... I won't be able to see his posts over all this talk.
I have no doubt something happened. I dare say if was fairly minor in the grand scheme of things and old mate expected a brand new car with numerous upgrades and a million years of free servicing. Some people expect the world but only want to pay for an Atlas.
I looked at the Federal body he mentioned and if he called them, im sure they would have referred him to the ACCC who would have said you had a problem and they fixed it case closed.
But my wife is fond of telling me that I am often wrong, But not as wrong as the Lexus I saw yesterday with the personalised plates Korean.....
I also think old mate was fairly abrasive so if he dosen't return, I don't think the forum will be at a great loss.
He sold the car on Gumtree
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Without getting any further detail would be interesting to know how easily a front strut could fail.
Directed at our Techies, are they just a steel bar? I assume they are not say cast aluminium on our cars. Wonder if it was a mounting point or the strut itself. :undecided: So many questions! :crazy1:
This is why the 'old Gent' eventually made a considered and rational call on the reason for the failure.
The LH side is the most Vulnerable , it is less in the sight of the driver ( more so at night) and in the case of an impending impact, the driver instinctively steers to protect him/her/its self :cool:
Consequently, when doing repairs last week, I found no Brizzy wrecker had a LH control arm. Given that I urgently needed the car mobile, I eventually used a new after market one.
(https://i.imgur.com/tMajJ8B.jpg)
(https://i.imgur.com/d2YEMhS.jpg)
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Thanks Gary that does illustrate how much has to fail to cause a catastrophic result. :goodjob2: :goodjob:
I that was still driveable (just) with that damage? :undecided:
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Thanks Gary that does illustrate how much has to fail to cause a catastrophic result. :goodjob2: :goodjob:
I that was still driveable (just) with that damage? :undecided:
No, the control arm was bent badly enough to force the tyre back into the wheel arch. Tyre blew.
I just replaced the arm but left the strut in place then took it for a drive. Not perfect but steered straight Mr average wouldnt tell the difference. This way I could check for any unknowns.
At the moment, with Gerard's wisdom, Im sorting correct spring for the replacement strut.
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You did well to work out what I meant! Don't know what happened there! :crazy1:
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I'll take myself off to the naughty corner :-[
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I'll take myself off to the naughty corner :-[
Don't feel too badly. In Lester speak 100% of your posts make good sense. :snigger: