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GENERAL STUFF => GENERAL DISCUSSIONS => Random Chit Chat => Topic started by: Banzai1975 on July 31, 2010, 02:04:15

Title: South African Bank - True Story
Post by: Banzai1975 on July 31, 2010, 02:04:15
Be sure and cancel your credit cards before you die! This is priceless . . .A lady died this past January, and ABSA bank billed her for February and March for their annual service charges on her credit card, and then added late fees and interest on the monthly charge. The balance had been R000, now is R60.00. A family member placed a call to the ABSA Bank call centre: Family Member: 'I am calling to tell you that she died in January.' ABSA: 'The account was never closed and the late fees and charges still apply.' Family Member: 'Maybe, you should turn it over to collections.' ABSA: 'Since it is two months past due, it already has been.' Family Member: So, what will they do when they find out she is dead?' ABSA: 'Either report her account to the frauds division or report her to The credit bureau, maybe both!' Family Member: 'Do you think God will be mad at her?'
ABSA: 'Excuse me?'
Family Member: 'Did you just get what I was telling you . . . The part about her Being dead?' ABSA: 'Sir, you'll have to speak to my supervisor.' Supervisor gets on the phone:
Family Member: 'I'm calling to tell you, she died in January.'
ABSA: 'The account was never closed and the late fees and charges still apply.'
Family Member: 'You mean you want to collect from her estate?'
ABSA: (Stammer) 'Are you her lawyer?' Family Member: 'No, I'm her great nephew.' (Lawyer info given)
ABSA: 'Could you fax us a certificate of death?'
Family Member: 'Sure.' ( fax number is given ) After they get the fax:
ABSA: 'Our system just isn't set up for death. I don't know what more I can do to help.'
Family Member: 'Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care.' ABSA: 'Well, the late fees and charges do still apply.'
Family Member: 'Would you like her new billing address?'
ABSA: 'That might help.' Family Member: ' West Park Cemetry, 12 West Park Road , Johannesburg , Plot Number 1049.' ABSA: 'Sir, that's a cemetery!'
Family Member: 'Well, what the **** do you do with dead people on your planet?'
Title: Re: South African Bank - True Story
Post by: 2i30s on July 31, 2010, 02:21:53
 :lol: :lol: :eek: but I've heard of that happening before,it took the dead mans son 6 months to sort out the banks misstake.  :rolleyes:
Title: Re: South African Bank - True Story
Post by: SRT Metro on July 31, 2010, 08:02:45
 :lol: :lol: :lol:
Title: Re: South African Bank - True Story
Post by: Dazzler on July 31, 2010, 10:27:29
Classic  :lol: I think it happens over here too  :rolleyes:
Title: Re: South African Bank - True Story
Post by: eye30 on July 31, 2010, 12:15:11
Nice one.  :-[ :-[

I've heard recently of a chap who was alive but all records had him down as dead.

I'm not sure but I think it was because he hadn't been to his doctor for a number of years so they just presumed he had died and notified a government department.

It is causing him problems as he can't renew his passport and other important documents.

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