Manual door locking on 2018 i30 does not work.

Footski · **Reply #30: February 03, 2018, 21:58:11**

Cheers. It looks like mine, so is the new model....

Hati · **Reply #31: February 03, 2018, 22:18:10**

Quote from: Footski on February 03, 2018, 21:49:18

I do not know what a PD model is, but using the internal locking button is cancelled upon opening the drivers door.

That does not happen on my car. Checked it. I can't remember what the settings are for locking though.

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Please believe me. Hyundai mechanics have been all over it and it is a design fault.

It is not hard to miss something, by you or the mechanics. I've done it many times, I'm sure most people have. The point is that more eyes see more. Oh, as for Hyundai mechanics... The ones employed over here in the dealerships are not rocket scientists. There are many smart ones but a large percentage are not. Much more likely your car ends up with one that is either dumb or simply doesn't care enough to look into it.

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As previously stated, if you park in an area where remotes are not permitted or you want to use a car ferry, it is a problem. If your remote fails, the key will not secure your vehicle, leaving you in a very insecure position. It may be that models vary somewhat from country to country.

That is entirely possible, I know over here Hyundai Australia basically puts the order in to the factory of what models they want and at what kind of spec level. However central locking is standard across all the models here, even on the newly introduced "poverty level" Go

Hyundai i30 Specifications - Hyundai Australia so I would expect the central locking to function the same everywhere. I am however happy to admit to be wrong if you happen to have a fundamentally different central locking system over there.

Footski · **Reply #32: February 03, 2018, 22:23:15**

Maybe you are one of the lucky ones, but if when you try to lock your car with the manual key and it only locks the drivers door, then your car is faulty, like most of the others. Let's not argue about other things. I posted this thread to pass on information which is accurate.

Hati · **Reply #33: February 03, 2018, 22:35:02**

Quote from: Footski on February 03, 2018, 22:23:15

Maybe you are one of the lucky ones, but if when you try to lock your car with the manual key and it only locks the drivers door, then your car is faulty, like most of the others. Let's not argue about other things. I posted this thread to pass on information which is accurate.

Yes, the PD only locks the drivers door with the key, but using the central locking button in the car, you can first lock ALL doors, exit the car via the driver's door, then lock the now unlocked driver's door with the key. In the Australian PD i30 models, locking the driver's door with the key does not cancel/open the other doors.

Due to the above fact, it cannot be a design fault, it can only be a region specific shortcoming, possible due to some of the features removed (if any).

I thought the point of a forum is to discuss issues and find a solution or at least an explanation.

You never actually confirmed that you have tried what I described (and tested) in THAT specific order.

1. While in the car, lock the doors with the dash mounted central locking button.
2. Exit car via driver's door, do not touch central locking button.
3. Shut driver's door and lock with key. Make sure you ONLY TURN the key in the lock direction.

Have you done all this?

Footski · **Reply #34: February 03, 2018, 23:03:33**

Yes, I most certainly have, as have many others. Check your instruction manual and you will find that the manual key is supposed to lock and unlock all doors, just like the original central locking systems installed in cars years ago. IT DOES NOT DO SO. The fact that you may be able to get round the problem does not negate the fact that it is still a problem. These things should work very easily and simply, but on the new i30 they do not. I will now say a very good night as I need my beauty sleep.

Hati · **Reply #35: February 03, 2018, 23:47:42**

Manuals can and do have errors in them. Just because the manual says so it doesn't mean it will be like that. I agree it should, but often is not. You seem to put too much faith in manuals and mechanics

For example my manual says that the car should have door lock buttons inside that you supposed to check to make sure the car is locked. The PD doesn't have those buttons, my FD did. An other fact while on manuals, this manual (Australian) does not say anywhere that the mechanical key will lock and unlock ALL doors. Here is what is says:

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If the remote key does not operate normally, you can lock or unlock the door by using the mechanical key. To unfold the key, press the release button then the key will unfold automatically. To fold the key, fold the key manually whilst pressing the release button.

Note "door" not "doors"

Further down in our manual is this bit:

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In case of an emergency
If the power door lock does not operate electrically, the only way to lock the door(s) is with the mechanical key from the outside key hole. Doors without an outside key hole can be locked as follows:
1. Open the door.
2. Insert the key into the emergency door lock hole and turn the key horizontally to lock.
3. Close the door securely.

This may be the key (pun intended) to your problem. Try following what it says above, see if that works. To me it seems like a safety feature so you cannot lock people in the car when the central locking isn't working. After all how many times will you have a dead fob AND a dead car battery at once?

Just to get this right, are you saying that when you try to lock your driver side door with your key inserted in the key hole, the other (previously locked) doors unlock???

Joewong · **Reply #36: February 04, 2018, 00:06:13**

I can see both Footski's and Hati's points. A procedure to lock the car should not produce this much grief and frustration. All previous models did not have this issue. I await eagerly the reply from my service manager. Maybe there is a way to override this with the GDS tool.

Hati · **Reply #37: February 04, 2018, 00:11:17**

The procedure to lock/unlock is simple. One button press. This is about a procedure in VERY unusual situation, not something done on a daily basis.

Joewong · **Reply #38: February 04, 2018, 05:12:08**

Yes, I took Hati's instructions and I'm happy to say that it works. The procedure needs to highlight some additional points though.

1. While in the car, with all doors closed, press the central locking button on the dash. The orange indicator should light up.
2. Next, open the driver's door to exit. When the driver's door is open, the central locking indicator will start to blink.
3. Once outside, close the driver's door and use the car key to lock by turning clockwise.
4. All doors will now be locked.

In such a locking scenario, the door wing mirrors do not fold away. They stay where they are.

PD model owners, try this procedure for yourself. Cheers!

Joewong · **Reply #39: February 04, 2018, 05:22:41**

The procedure is simple and unconventional. Hyundai should have written this in the user's manual but they did not do so. Probably an oversight, or they are so confident of their remote keys that owners of PD models never ever need to resort to manual locking.
I believe that Hyundai should do something, because other PD owners outside this forum may face such a situation and not know how to deal with it.

NayuluTjuta · **Reply #40: February 04, 2018, 06:05:50**

Quote from: Joewong on February 04, 2018, 05:12:08

Yes, I took Hati's instructions and I'm happy to say that it works. The procedure needs to highlight some additional points though.

1. While in the car, with all doors closed, press the central locking button on the dash. The orange indicator should light up.
2. Next, open the driver's door to exit. When the driver's door is open, the central locking indicator will start to blink.
3. Once outside, close the driver's door and use the car key to lock by turning clockwise.
4. All doors will now be locked.

In such a locking scenario, the door wing mirrors do not fold away. They stay where they are.

PD model owners, try this procedure for yourself. Cheers!

You are indeed correct @Joewong (did I really write that Wong?)

Apologies for the pun.

Yesterday I didn’t close the drivers door and couldn’t get it to work. Just tried it with all doors closed and everything worked as you’d expect.

If, as others have said, the manual is not clear on how the procedure is carried out, a sticker may need to be produced and placed in the manual.

Bob

Cookie Thumper · **Reply #41: February 04, 2018, 06:18:49**

is using the 2nd key fob or replacing the battery not an option ?

Hati · **Reply #42: February 04, 2018, 06:23:59**

Quote from: Cookie Thumper on February 04, 2018, 06:18:49

is using the 2nd key fob or replacing the battery not an option ?

Can you just read the first post in this thread to see what the fuss is about? The OP was quoting a very specific scenario and calling it a design fault.

Cookie Thumper · **Reply #43: February 04, 2018, 06:27:13**

Quote from: Hati on February 04, 2018, 06:23:59

Quote from: Cookie Thumper on February 04, 2018, 06:18:49
is using the 2nd key fob or replacing the battery not an option ?

Can you just read the first post in this thread to see what the fuss is about? The OP was quoting a very specific scenario and calling it a design fault.

I did and I do not understand the fuss.

Guess ive bigger concerns in life to deal with.

Joewong · **Reply #44: February 04, 2018, 06:52:02**

Quote from: Cookie Thumper on February 04, 2018, 06:18:49

is using the 2nd key fob or replacing the battery not an option ?

You are outside and your remote battery for your key is flat. So you need to go to a shop or shopping centre to get the battery replaced. When you get to the shop, you need to lock the car manually with your car key. However, the car key only locks the driver's doors but not the rest of the doors. So should you leave the car unlocked and get a replacement battery for the remote? Not very safe but you could risk it. On the other hand, you could drive home and get the second key. But that still leaves you with the mystery. How do I manual lock the car!!??

And that is what the gist of the discussion is about. And never having to worry about a flat remote.

Cookie Thumper · **Reply #45: February 04, 2018, 06:55:51**

Quote from: Joewong on February 04, 2018, 06:52:02

Quote from: Cookie Thumper on February 04, 2018, 06:18:49
is using the 2nd key fob or replacing the battery not an option ?

You are outside and your remote battery for your key is flat. So I need to go to a shop or shopping centre to get the battery replaced. When you get to the shop, you need to lock the car manually with your car key. However, the car key only locks the driver's doors but not the rest of the doors. So should you leave the car unlocked and get a replacement battery for the remote? Not very safe but you could risk it. On the other hand, you could drive home and get the second key. But that still leaves you with the mystery. How do I manual lock the car!!??

And that is what the gist of the discussion is about. And never having to worry about a flat remote.

Fair enough, Ive had flat battery issues with my old car and it was keyless entry and start, I changed the battery at a petrol station.

Footski · **Reply #46: February 04, 2018, 08:19:06**

Quote from: Hati on February 04, 2018, 06:23:59

Quote from: Cookie Thumper on February 04, 2018, 06:18:49
is using the 2nd key fob or replacing the battery not an option ?

Can you just read the first post in this thread to see what the fuss is about? The OP was quoting a very specific scenario and calling it a design fault.

Not strictly accurate. The dealer was calling it a design fault, I simply passed on the information.

Footski · **Reply #47: February 04, 2018, 08:30:50**

Quote from: Joewong on February 04, 2018, 05:12:08

Yes, I took Hati's instructions and I'm happy to say that it works. The procedure needs to highlight some additional points though.

1. While in the car, with all doors closed, press the central locking button on the dash. The orange indicator should light up.
2. Next, open the driver's door to exit. When the driver's door is open, the central locking indicator will start to blink.
3. Once outside, close the driver's door and use the car key to lock by turning clockwise.
4. All doors will now be locked.

Unfortunately this does not work on my car. At no point can I get the central locking indicator to blink. Opening the drivers door opens all the doors.
My model also does not have an emergency locking mechanism on it, so Hati's suggestion regarding turning it and closing the door I should not an option.
This is all very interesting, showing models and instructions vary from country, or continent to continent.

In such a locking scenario, the door wing mirrors do not fold away. They stay where they are.

PD model owners, try this procedure for yourself. Cheers!

Joewong · **Reply #48: February 04, 2018, 09:07:11**

Quote from: Footski on February 04, 2018, 08:30:50

Quote from: Joewong on February 04, 2018, 05:12:08

Yes, I took Hati's instructions and I'm happy to say that it works. The procedure needs to highlight some additional points though.

1. While in the car, with all doors closed, press the central locking button on the dash. The orange indicator should light up.
2. Next, open the driver's door to exit. When the driver's door is open, the central locking indicator will start to blink.
3. Once outside, close the driver's door and use the car key to lock by turning clockwise.
4. All doors will now be locked.

Unfortunately this does not work on my car. At no point can I get the central locking indicator to blink. Opening the drivers door opens all the doors.
My model also does not have an emergency locking mechanism on it, so Hati's suggestion regarding turning it and closing the door I should not an option.
This is all very interesting, showing models and instructions vary from country, or continent to continent.

In such a locking scenario, the door wing mirrors do not fold away. They stay where they are.

PD model owners, try this procedure for yourself. Cheers!

Sorry to hear that you didn't work for your European model. Ours here is sourced from South Korea. Perhaps you can bring up the procedure with your Hyundai dealer and have them look into it as to why it's works for South Korean models and not for the European models. That could lead Hyundai to do something over there to make it in line with all models worldwide.

Footski · **Reply #49: February 04, 2018, 09:32:17**

My dealer is on the case and I am awaiting a reply from Hyundai Spain. Our cars are made in the Czech Republic. Maybe the differences are due to differences in local laws. We shall see and I will certainly report back when I hear something. Here it is common for remote controls to be blocked near to areas of 'sensitivity' and cannot be used on ferries and the like, which again are very common, so Thisbe really is quite a major problem for many of us.
Thank you all for your responses so far. I have certainly been educated and am ready to do battle, now I have much more information.

Hati · **Reply #50: February 04, 2018, 21:28:05**

Quote from: Footski on February 04, 2018, 09:32:17

Thank you all for your responses so far. I have certainly been educated and am ready to do battle, now I have much more information.

Good luck with that, I hope it gets resolved.

Joewong · **Reply #51: February 06, 2018, 02:22:43**

Got an official reply from Hyundai:

Customer Care (Hyundai Customer Care)

Feb 6, 12:04 PM AEDT

Dear Joseph,

Thank you for contacting Hyundai Customer Care and providing us an opportunity to respond.

Using the key blade in the driver's side door lock will only lock / unlock that door, it will NOT lock / unlock all four doors.

If you need to lock the remaining three doors you'd have to enter the vehicle, press the central locking button on the centre console, and then exit the vehicle from the driver's door, and use the blade and lock the remaining driver's door.

Now all four would be locked.

If you have any other questions please don't hesitate to respond to this email.
Kind regards,
Anton Crump
Senior Customer Care Officer
Hyundai Motor Company Australia

Customer Care Centre
Phone: 1800 186 306

If I were to follow this, I will be tearing my hair out because it did not mentioned that all doors must be closed before pressing the central lock button.

Footski · **Reply #52: February 06, 2018, 07:12:06**

This proves that the car operates differently country to country. That does not work here in Spain. As soon as you open the drivers door, the other doors open too. I have had no reply yet from Hyundai Spain, which is going to be interesting.

DeeTee · **Reply #53: February 11, 2018, 05:15:57**

Hey a lot to catch up on here but this (see picture) from the owners manual may shed some light onto the confusion. Let me know if I've missed the mark!

lossless image hosting

DeeTee · **Reply #54: February 11, 2018, 05:23:30**

Oh and sorry for the double post but see the attached photo for why your car may automatically unlock when opening the driver's door.

This should be a configurable feature that can be changed via the LCD screen in the "settings" menu.

Once again, let me know if I've missed the crux of this issue

Footski · **Reply #55: February 11, 2018, 07:32:38**

Hey thanks for your efforts. The Hyundai dealer tried doing the re configuring, but it did not work. The only time Pi can get the doors to lock manually is after driving the car. On stopping, I have to turn the engine off, remove the key from the ignition and then open the drivers door. This keeps all other doors locked, I am still awaiting an official reply from Hyundai Spain. The whole process is complicated and not likely to be remembered as it is rarely needed.