[Erica]

Our vehicle is only 15 months old.  Had Service notification come on and contacted Hyundai and it was a recall issue.  Put the car in and was contacted by service rep to say basically the engine had to be replaced!   Has anyone heard of this? 

[CraigB]

2017...is this a GD or PD GD SR would have been the 2ltr as opposed to the 1.6ltr turbo in the PD SR.

[Dazzler]

  Erica

  Wow! I think that's a first. There has been an issue with some SR's having a hot start issue which is being worked on, but none have had to have a motor switch at this time. Just injector change or software update.

The motor is basically the same one used in the Turbo Veloster and Elantra SR and has proven relatively reliable.

Please keep us posted.  BTW, sorry to hear this. Never something you want to happen to your near new car. have they given you a decent loner?


Edit: Just saw Craig's post. Hadn't considered the possibility of it being a 2.0 GD model! 

[Erica]

It is a 1.6 Turbo SR

[Erica]

Thanks Admin, not happy at all about having to put a new motor into our first brand new car   

We had no issues with the car, just had a service message come up way before service was due. they say that it’s to do with the brushes in the head?  Nothing affecting it now but long term it can do some damage.

This will create a multiple of issues, kilometre reading will but Body is 17,000/15months, not good for resale.  Compliance plates have to change, registration and who knows what else.  That’s why I’ve come on here to find out if it’s been done before and how others would react.

Basically we were told, if they don’t do this and an issue arises down the track relating to this, it so sad too bad !!

Haven’t had the work done as yet, they are going to give Hyundai our feedback.

[eye30]

Have you asked whether the possibility of a new car given the cost involved of replacing engine

[CraigB]

I think we need some details clarified as it’s not making much sense, they’re talking of engine replacement but you mention bushes in the head why would an engine need replacing for a head issue

Can’t say I’ve heard of this happening at all in the PD

If in worst case scenario and new motor was installed then it won’t affect your resale, probably be better as it has a newer engine and all compliance and registration changes would be covered by Hyundai.

[nzenigma]

 

Im at a loss too. On all points.
 Incidentally, compliance plate will not change, just engine number recorded for registration purposes.

Also at a loss at Hyundai's diligence , given their performance regarding PD start issues.

[nzenigma]

Have you asked whether the possibility of a new car given the cost involved of replacing engine

 we are checking that out for you now, Lester.  


Erica, I suspect that Dazz is having a few quiet words with his contacts to try and get more details. I would not get in a panic, this seems to be to your advantage in all respects.

And thanks for giving us your valuable information, please stay in contact, as we will with you. Gary

[Dazzler]

@Erica

Definitely very rare and disappointing, but it is good they are being proactive. Make a bit of noise and hopefully you might score a couple of free services to offset your inconvenience and disappointment.

I don't think it will effect your resale too much if at all long term. 

 

[Erica]

That is what we feel would be fair, waiting for Hyundai

[Erica]

Thanks for the info on compliance plate etc.   i get they’re being proactive, just pretty peeved that the delivery of this was so blasé and we really have no choice.   

This was my first new car and I had been a Holden owner all along so was a huge step and it really has taken the shine off it.

Will make a bit of noise with the dealership and Hyundai and see what eventuates.

[Erica]

For clarification it’s the face on block and head that have scour marks which can cause overheating.

[Dazzler]

For clarification it’s the face on block and head that have scour marks which can cause overheating.

They are probably as surprised as you are. The basic non turbo motor is a good, relatively modern and reliable motor. It has been used in Turbo and Non-turbo models for about 6 years with very few failures.

We have had four i30's and were unlucky enough to have an oil leak develop in my wife's 2014 Tourer (wagon) after a couple of years (also extremely rare). Our local dealer had the car for a couple of weeks (while my wife used their loaner). They ended up replacing a seal and the clutch as a precautionary measure due to some oil contamination. Been over 12 months now and no more issues, drives like a new one. 

[mickd]

For clarification it’s the face on block and head that have scour marks which can cause overheating.

Must be a specific batch of engines in question.
Given the hourly rates some dealers charge it's probably cheaper to replace the entire engine unit as opposed to dismantling,  accessing then replacing required components ?
Gearbox remain the same original unit ?
Good to see Hyundai is being proactive 👍

[Dazzler]

For clarification it’s the face on block and head that have scour marks which can cause overheating.

Must be a specific batch of engines in question.
Given the hourly rates some dealers charge it's probably cheaper to replace the entire engine unit as opposed to dismantling,  accessing then replacing required components ?
Gearbox remain the same original unit ?
Good to see Hyundai is being proactive 👍

Good point Mick. Plus, a new engine is way better than a repaired one. 

[eye30]

When i had an issue with syncro on my 4 month old Accent the gearbox was replaced rather than repaired.

However, later was told by dealer that as the syncro issue was becoming increasingly evident with the Accent, future problem gearboxes had repair done.

So if you can't get new car then replacement is better than repair....

Without checking I'm sure there is a section at the back of the service book to record changes so future resale is not compromised.

[nzenigma]

For clarification it’s the face on block and head that have scour marks which can cause overheating.

Must be a specific batch of engines in question.
Given the hourly rates some dealers charge it's probably cheaper to replace the entire engine unit as opposed to dismantling,  accessing then replacing required components ?
Gearbox remain the same original unit ?
Good to see Hyundai is being proactive 👍

Good point Mick. Plus, a new engine is way better than a repaired one. 

Yes, I was thinking along these lines after my first reading.
From Hyundai's perspective, and while they would not acknowledge this, the whole motor change is quick and clean, while a repair will only be as good as the talent, employed by the dealer, can or cant achieve.

Erica is "pretty peeved that the delivery of this was so blasé and we really have no choice".
Well maybe the PR script could have been better, but all credit to Hyundai for stepping up to do this job; that has to be done.
Can you be sure that another dealership would be this considerate?

[Erica]

Thanks for putting a different perspective on this!  Been a couple of days, am understanding a bit more now, appreciate the responses from members!  Will keep posting a this progresses. 

[Erica]

Thanks for the info.  What drew us to the Hyandai was because my mum had a Hyundai diesel 2008 and had driven it many times and she never had a problem.  Hopefully this can get resolved and I take your point that at least they are being proactive about this and not just letting it slide 

[Dazzler]

Thanks for the info.  What drew us to the Hyandai was because my mum had a Hyundai diesel 2008 and had driven it many times and she never had a problem.  Hopefully this can get resolved and I take your point that at least they are being proactive about this and not just letting it slide 

That's the spirit. 

If it had been a Golf or Focus (for example) the word is you would have had quite a fight on your hands to get anything done. The "bones" and overall design of the new i30 is very good and I'm sure after this is sorted you will grow to love the car and enjoy many years of trouble free motoring. 

[nzenigma]

Reading between the lines, there has been a glitch on the assembly line, ( machine mal-adjustment, if it is scoring) that would have got worse over time. The more extreme damage probably caused early engine failure; now that they are aware of it, they are recalling all and any motor that was made during that run.

Well done Hyundai, 

[TrickyD]

Has anyone heard of this?

Just had the dealer contact me based on a service I had 4 weeks ago. "Hyundai has sent us a new engine for your i30 based on some tests we did when it was in for a service, bring it in Monday". This is an i30 1.6 SR Turbo too. It's got 34000kms on the clock. The car was running really well, I had no indication of any issues and I thrash the bejesus out of it. They said something about possible damage by brushes as well. Not unhappy about this I suppose so long as the new engine goes as well as the original. No mention of this issue on the recall sites, glad I found this forum to see I'm not the only one.

[Dazzler]

Has anyone heard of this?

Just had the dealer contact me based on a service I had 4 weeks ago. "Hyundai has sent us a new engine for your i30 based on some tests we did when it was in for a service, bring it in Monday". This is an i30 1.6 SR Turbo too. It's got 34000kms on the clock. The car was running really well, I had no indication of any issues and I thrash the bejesus out of it. They said something about possible damage by brushes as well. Not unhappy about this I suppose so long as the new engine goes as well as the original. No mention of this issue on the recall sites, glad I found this forum to see I'm not the only one.

  Wow! That is interesting. My SR is a 2017 1.6 T. I've done 56,500 trouble free kilometres so far.

Be interested to hear how you find the new engine (and I don't mean "I lifted the bonnet and there it was!") 

[tw2005]

Has anyone heard of this?

 I thrash the bejesus out of it.

they have spies that monitor this forum you know, right now they're just looking up how many NSW REGO'd SR Turbos were serviced 4 weeks ago that returned a positive result on a Quality check with 34000K and have been notified for an engine replacement.



 

( just being funny, well sort of )

[tw2005]

Has anyone heard of this?

Just had the dealer contact me based on a service I had 4 weeks ago. "Hyundai has sent us a new engine for your i30 based on some tests we did when it was in for a service, bring it in Monday". This is an i30 1.6 SR Turbo too. It's got 34000kms on the clock. The car was running really well, I had no indication of any issues and I thrash the bejesus out of it. They said something about possible damage by brushes as well. Not unhappy about this I suppose so long as the new engine goes as well as the original. No mention of this issue on the recall sites, glad I found this forum to see I'm not the only one.

  Wow! That is interesting. My SR is a 2017 1.6 T. I've done 56,500 trouble free kilometres so far.

Be interested to hear how you find the new engine (and I don't mean "I lifted the bonnet and there it was!") 

Just needs a bit more spanking Dazz for a new motor

[CraigB]

I thrash the bejesus out of it.

they have spies that monitor this forum you know, right now they're just looking up how many NSW REGO'd SR Turbos were serviced 4 weeks ago that returned a positive result on a Quality check with 34000K and have been notified for an engine replacement.

I thought exactly the same thing when I read that

[tw2005]

I thrash the bejesus out of it.

they have spies that monitor this forum you know, right now they're just looking up how many NSW REGO'd SR Turbos were serviced 4 weeks ago that returned a positive result on a Quality check with 34000K and have been notified for an engine replacement.

I thought exactly the same thing when I read that

Probably why we're up all hours   

[TrickyD]

they have spies that monitor this forum you know, right now they're just looking up how many NSW REGO'd SR Turbos were serviced 4 weeks ago that returned a positive result on a Quality check with 34000K and have been notified for an engine replacement.

Hahaha dammit!!

I'll definitely report back on engine performance. I should get it back by Wednesday apparently.

[mickd]

they have spies that monitor this forum you know, right now they're just looking up how many NSW REGO'd SR Turbos were serviced 4 weeks ago that returned a positive result on a Quality check with 34000K and have been notified for an engine replacement.

Hahaha dammit!!

I'll definitely report back on engine performance. I should get it back by Wednesday apparently.

Try and pick their brain about problem and how to identify