My turn!

stkman · **April 24, 2010, 07:50:52**

Well, my steering is finally knocking badly enough to take the car to Hyundai to let them sort it. The service manager denied any knowledge of the problem in NZ and wanted the car for a day to diagnose. The workshop foreman was better ... had a look and noted it definitely seemed in the column.

Taking it in next Thurday for the 45000km service and they will sort out what they want to do then

Just a shame I didn't print out the TSB before they were removed.

Andrew

Dazzler · **Reply #1: April 24, 2010, 08:02:47**

Hopefully "someone" will see this post and send you a copy ...

I occassionally hear noises that might be that problem but I have done 60,000 already...(only hear them on my bumpy 85 metre gravel driveway)

2i30s · **Reply #2: April 24, 2010, 08:41:28**

Quote from: stkman on April 24, 2010, 07:50:52

Well, my steering is finally knocking badly enough to take the car to Hyundai to let them sort it. The service manager denied any knowledge of the problem in NZ and wanted the car for a day to diagnose. The workshop foreman was better ... had a look and noted it definitely seemed in the column.

Taking it in next Thurday for the 45000km service and they will sort out what they want to do then

Just a shame I didn't print out the TSB before they were removed.

Andrew

isnt your car only 2 years old.?

Lorian · **Reply #3: April 24, 2010, 08:48:20**

The TSB if we could see it, refers to cars built from first production until 14th April 2008.

**Reply #4: April 24, 2010, 09:10:22**

Quote from: Lorian on April 24, 2010, 08:48:20

The TSB if we could see it, refers to cars built from first production until 14th April 2008.

Mine was built September 2008. It has similar but yet undiagnosed symptoms. It's time I approached the dealer for the 3rd time to get it sorted. For some reason all I got the first two times was "still trying to work out how to approach it".

stkman · **Reply #5: April 24, 2010, 09:55:16**

Yes, car is just on 2 years old now. Is Feb 2008 build, first sold in April 2008 (fits in to the VIN range for the steering TSB). I bought in August 2009 at 17000km so have done 28000km in less than a year

Is an absolutely amazing car ... I travel a bit towing a trailer with bikes, it tows so well with the manual diesel. Passed a V6 Commodore while towing a trailer with 3 bikes on it up a long hill. He was towing much the same weight and was slowing down. My passenger was so impressed he reckons it will be his next car.

If anyone does have that TSB, would be very interested in receiving it. Just to help these guys at Hyundai out!

Andrew

**Reply #6: April 24, 2010, 10:04:50**

Quote from: stkman on April 24, 2010, 09:55:16

If anyone does have that TSB, would be very interested in receiving it. Just to help these guys at Hyundai out!

Likewise. When I described as best I could from what I remembered of the TSB my guy said he knew nothing about it! Even if it didn't apply in my case I would have expected him to know of it or at least be able to find it.

2i30s · **Reply #7: April 24, 2010, 10:19:53**

i think shambles is your best bet on getting that tsb. [ i hope I'm right]

Shambles · **Reply #8: April 24, 2010, 11:20:46**

On it's way...

2i30s · **Reply #9: April 24, 2010, 11:54:53**

**Reply #10: April 24, 2010, 12:07:35**

Quote from: Shambles on April 24, 2010, 11:20:46

On it's way...

Danke.

2i30s · **Reply #11: April 24, 2010, 13:11:40**

shambles is realy the stig,imo.

stkman · **Reply #12: April 25, 2010, 06:37:18**

TSB received from ********... he is a legend. Thanks.(one should be a little discreet in these matters

)

Read through it, sounds exactly what is wrong. Doesn't look like a ten minute fix!

Will see on Thursday

Surferdude · **Reply #13: April 25, 2010, 13:15:29**

Quote from: 2i30s on April 24, 2010, 13:11:40

shambles is realy the stig,imo.

Um no. See his post in other thread about crashes we have had.
I think he took his name from that street (lane) in York.

8)

Shambles · **Reply #14: April 25, 2010, 13:17:54**

^-- haha well remembered dude

stkman · **Reply #15: April 26, 2010, 10:12:34**

Well,

Phone call today from the service manager. Seems he has been doing some checking. asked what I had seen and told him about the Australian TSB that I "just happened to have". And no, I wasn't willing to email him a copy but happy to drop in with a copy after work.

Got there and he had the Korean TSB which Hyundai NZ got for him. Very similar. He has ordered the part (about $4 he said) and they would look at fitting it Thursday during the service if they were happy that's what it is. Though looks likely it is that he reckons. They haven't taken it for a drive, just noted the knock when turning the steering wheel back and forth.

Said they wanted to take photos along the way and do it really slowly as it was the first one they had seen. He seems to think first one in NZ!

I'm fairly impressed ... roll on Thursday

Andrew

Dazzler · **Reply #16: April 26, 2010, 10:16:40**

Will be interesting to follow progress (thanks for the update)

Shambles · **Reply #17: April 26, 2010, 11:35:32**

It took my dealership several hours to do the work, and they still got it wrong (wrong part sent, allegedly)

Mutley · **Reply #18: April 26, 2010, 14:15:18**

What is a TSB?

**Reply #19: April 26, 2010, 14:19:43**

Quote from: Mutley on April 26, 2010, 14:15:18

What is a TSB?

Technical Service Bulletin.

eye30 · **Reply #20: April 26, 2010, 18:55:56**

Quote from: stkman on April 26, 2010, 10:12:34

Said they wanted to take photos along the way and do it really slowly as it was the first one they had seen. He seems to think first one in NZ!

As you were so obliging to do their investigatory work re the TSB be cheeky and ask them to email the photo's to you.

Then you post on here

sparki30 · **Reply #21: April 26, 2010, 19:55:35**

Shambles, could you send me the TSB as well please, got to take mine in. Cheers.

Mutley · **Reply #22: April 26, 2010, 22:12:17**

Quote from: Pip on April 26, 2010, 14:19:43

Quote from: Mutley on April 26, 2010, 14:15:18
What is a TSB?
Technical Service Bulletin.

Ahhh I see, thanks!

stkman · **Reply #23: April 27, 2010, 11:04:45**

Quote

As you were so obliging to do their investigatory work re the TSB be cheeky and ask them to email the photo's to you.

Then you post on here

Will see what I can do! Within 2 weeks of owning the car, asked for another flip key (only got 1). Car was a year old at that stage so was willing to go halves. Hyundai supplied one. Then when I discovered the first service was with 30/40 grade oil, Hyundai organised another service at their cost. Got a complimentary torch, a Hyundai "Favourites" boxed colour book (may become a collectors item!) and a card at Christmas.

Phone call to remind me a service is due and a card today to remind me WOF (same as MOT) due soon.

Will let you all know how this issue works out. So far am impressed with Hyundai (the car and the company).

Andrew

Dazzler · **Reply #24: April 27, 2010, 11:17:04**

You are certainly getting good treatment Andrew

2i30s · **Reply #25: April 27, 2010, 11:42:27**

i wonder if its because of the tsb he provided them.

MelWA · **Reply #26: April 27, 2010, 12:36:52**

Quote from: stkman on April 27, 2010, 11:04:45

Phone call to remind me a service is due and a card today to remind me WOF (same as MOT) due soon.

I wish they would introduce the WOF or similar here in WA. Some real piles of junk getting around on the roads here, not to mention cars with bald tyres, lights that don't work or are broken, cracked windscreens...

Mutley · **Reply #27: April 27, 2010, 13:00:33**

Quote from: stkman on April 27, 2010, 11:04:45

Phone call to remind me a service is due and a card today to remind me WOF (same as MOT) due soon.

Man, I have to learn all these acronym's! lol

2i30s · **Reply #28: April 27, 2010, 13:05:18**

w o f means warrant of fitness,same as a r w c [road wearthy certificate]

stkman · **Reply #29: April 27, 2010, 19:31:03**

Quote from: 2i30s on April 27, 2010, 13:05:18

w o f means warrant of fitness,same as a r w c [road wearthy certificate]

Is yearly for the first seven years of the cars life and six monthly after that. Must be current to allow vehicle registration (licensing) ... unfortanately, here in NZ it means we have cars without WOF and REG (registration) rather than just WOF as before.

The government tried to make the WOF test yearly a while back but there was such an outcry from the industry (that does the inspections and would lose money) that it remained as is.

And yes, things like cracked or even chipped windscreens will fail the test. No washer fluid will give you a fail! But overall, I think it's a good thing. Even my trailers have current WOF labels although trailers exempt from requiring them for registartion purposes

Andrew