[eye30]

Edit: crossed posts

So who are you insured with?  If they have approved insurers you need to make sure there is no extra excess if you do not use them.

Been on to insurance company to discuss renewal (see next post)

Asked and said not detailed in policy conditions

[Mad Dog]

A few years ago we had a shunt in a Toyota and Direct Line had it repaired at one of their own workshops. When we got it back the new parts (engine mounts etc.) were black instead of car coloured and looked a mess. We sent it back of course - but it's an example of what these cheap insurers do ...

MD

[baroudeur]

A few years ago we had a shunt in a Toyota and Direct Line had it repaired at one of their own workshops. When we got it back the new parts (engine mounts etc.) were black instead of car coloured and looked a mess. We sent it back of course - but it's an example of what these cheap insurers do ...

MD

About the best example of the genre

[Mad Dog]

I just read through the small print in my Admiral Insurance terms. They had this to say about repairs -

If you do not wish to use our Approved Repairers we cannot guarantee you a courtesy car, and you will need to get two estimates from repairers. If we think the repair estimate is unreasonable, we may arrange for your car to be moved to another repairer. We may move your car to a safe place, before repair or disposal. All repairs carried out by our Approved Repairers are guaranteed for 5 years.

I can see that my renewal in April is going to be more complex than usual as I usually just go for the cheapest of the 'known brands' on comparison sites. Humph.