Strange Noise

2i30s · **Reply #60: July 01, 2010, 22:23:32**

contact Hyundai, Korea head office,they may help with the situation.

Dazzler · **Reply #61: July 01, 2010, 22:33:05**

not good at all

lvarella · **Reply #62: July 05, 2010, 15:46:19**

I already sent an e-mail to Hyundai Korea, but no response yet.

I left my car in another Dealer again, suggested by Hyundai Caoa, they heard the noise and will investigate the problem, here we go again.

I brought I new car and with 5900kms it's older than my previous with 20.000km that never had to fix his engine, it's really frustrating.

Dazzler · **Reply #63: July 05, 2010, 22:53:26**

Hi again Ivarella...

Overall the i30 has terrific Owner satifaction results and a relatively low failure rate .. but I know that doesn't help you..

lvarella · **Reply #64: July 06, 2010, 14:39:46**

Quote from: Dazzler on July 05, 2010, 22:53:26

Hi again Ivarella...

Overall the i30 has terrific Owner satifaction results and a relatively low failure rate .. but I know that doesn't help you..

That's not happening here in Brazil, everyday when I open the Brazil i30 Forum, someone has a problem and today another got the same problem I have after his first service.

It's becoming frustrating and Hyundai will pay the price for that when the magazines start to publish all these problems. Hyundai in the past abandoned Brazil and let everyone unhappy and now Hyundai is trying to come back, but with all these problems it's not gonna happen the way they would like.

This month, i30 sold 1/3 of what it's sell every month and that's because in every Auto Forum, people are complaining about i30.

I'm really sad, because I had hope in Hyundai to change our market here, but I think I'll come back to VW where I had never had a problem like that, I loved my VW Polo and miss it because it never got a problem in 3 years and i30 with 3 months a have engine problem.

eye30 · **Reply #65: July 06, 2010, 18:54:13**

Quote from: lvarella on July 06, 2010, 14:39:46

everyday when I open the Brazil i30 Forum, someone has a problem and today another got the same problem I have after his first service.

Can you give a brief list of what the problems are just to see whether anyone on here is experiencing them.

lvarella · **Reply #66: July 06, 2010, 20:02:31**

Quote from: eye30 on July 06, 2010, 18:54:13

Quote from: lvarella on July 06, 2010, 14:39:46
everyday when I open the Brazil i30 Forum, someone has a problem and today another got the same problem I have after his first service.

Can you give a brief list of what the problems are just to see whether anyone on here is experiencing them.

Sure.

- Suspension Problem
- Engine Failure ( Shows that picture in the Panel)
- Engine Noise after 1st service
- Gear Box ( 2 already have to change it)

And there are the problems with the Dealers.

Dazzler · **Reply #67: July 06, 2010, 21:36:47**

Sorry Ivarella but can you remind me where yours is Manufactured (It has to be a manufacturing issue because the i30 uses good components like Bosch etc...)

lvarella · **Reply #68: July 07, 2010, 14:27:52**

Quote from: Dazzler on July 06, 2010, 21:36:47

Sorry Ivarella but can you remind me where yours is Manufactured (It has to be a manufacturing issue because the i30 uses good components like Bosch etc...)

What I know is that they are coming directly from Korea. There is some clue in the car that I can look at?

The dealer called a few minutes ago and said the problem is solved, like I heard many times before. I really hope it's fine now, but I am starting to believe in Santa Claus too.

He said the problem was in the spark plugs, it was causing the noise. Should I believe that? That noise in my video can be caused by Spark Plugs?

**Reply #69: July 07, 2010, 14:46:25**

You described the noise as "tec-tec-tec" but the video sounded more like a dry bearing noise to me. Tappets sounded like a good bet as they make a ticking noise like a sewing machine. Perhaps it is something like a bearing in the alternator or timing belt tensioner. Either of these may have been loaded by a belt retension during the service. It will be very interesting to get the final diagnosis but I can't link a spark plug to the noise at all.

Shambles · **Reply #70: July 07, 2010, 14:53:13**

Well if they say they've "solved" the problem, you'll soon find out

(click to show/hide)

lvarella · **Reply #71: July 07, 2010, 15:02:27**

Quote from: Pip on July 07, 2010, 14:46:25

You described the noise as "tec-tec-tec" but the video sounded more like a dry bearing noise to me. Tappets sounded like a good bet as they make a ticking noise like a sewing machine. Perhaps it is something like a bearing in the alternator or timing belt tensioner. Either of these may have been loaded by a belt retension during the service. It will be very interesting to get the final diagnosis but I can't link a spark plug to the noise at all.

I don't believe too and I am preparing myself to get disappointed one more time with Hyundai Dealers.

Quote from: Shambles on July 07, 2010, 14:53:13

Well if they say they've "solved" the problem, you'll soon find out

(click to show/hide)

Mutley · **Reply #72: July 08, 2010, 01:14:07**

Did you get it sorted this time mate? I just read through this thread and it makes me sad and annoyed about what you've had to go through

lvarella · **Reply #73: July 08, 2010, 14:20:54**

As expected the noise is still there and nothing has changed.

I gave them a last chance to fix my car, I want someone from Hyundai Korea, an i30 expert , the dealer just know how to change oil and that's it.

If they don't fix my car, I'll go to the newspapers, magazines and publish everything and sue them. I am tired to being treated like trash by them.

Unfortunately that's how things work here.

Dazzler · **Reply #74: July 08, 2010, 23:06:06**

Hi Ivarella .. that is Crazy (especially if your car comes from Korea like the Aussie ones do

) Failure/problem rate over here very low compared to other brands...

Mutley · **Reply #75: July 09, 2010, 00:50:14**

Have they tried changing the oil to a different one at all?

lvarella · **Reply #76: July 09, 2010, 02:16:33**

Quote from: Dazzler on July 08, 2010, 23:06:06

Hi Ivarella .. that is Crazy (especially if your car comes from Korea like the Aussie ones do ) Failure/problem rate over here very low compared to other brands...

That´s crazy, I love the car, the noise doesn´t seem to be causing trouble to the car for now, that´s my impression, but every time I turn it on, it makes me crazy.
The noise is not normal and for sure it will bring me problem in the near future.

Quote from: Mutley on July 09, 2010, 00:50:14

Have they tried changing the oil to a different one at all?

They told me they are using the Oil recommended by Hyundai and that the oil is fine.

Mutley · **Reply #77: July 09, 2010, 02:45:06**

What viscosity is the oil they are using?

The noise certainly does sound strange!

lvarella · **Reply #78: July 09, 2010, 16:29:52**

They are using 10w40.

2i30s · **Reply #79: July 10, 2010, 01:00:21**

but what brand of oil is it.?

2i30s · **Reply #80: July 10, 2010, 01:01:38**

Quote from: Mutley on July 09, 2010, 00:50:14

Have they tried changing the oil to a different one at all?

im thinking that also.

lvarella · **Reply #81: July 10, 2010, 02:39:32**

Oh God.....another i30 with the same problem. We are thinking to get all together and go complain in Hyundai Building here. That's an absurd.

Hyundai will not be happy if we accomplish this.

Quote from: 2i30s on July 10, 2010, 01:01:38

Quote from: Mutley on July 09, 2010, 00:50:14
Have they tried changing the oil to a different one at all?
im thinking that also.

One of the cars with the problem tried 3 types of different oils and none of them worked.

2i30s · **Reply #82: July 10, 2010, 04:08:59**

none of them worked.

Mutley · **Reply #83: July 10, 2010, 05:08:38**

Well I'm stumped

lvarella · **Reply #84: July 14, 2010, 14:44:29**

Hyundai took a look at our i30 forum here and heard the noise in the video I've posted, after that they called me and said that the noise is really strange and something is not right.

He is scheduling a date next week that a mechanic can go at my home and make the diagnostic before I take the car to the Dealer.

Shambles · **Reply #85: July 14, 2010, 14:46:36**

I'll bet you're not crossing your fingers or holding your breath, all this fuss you've had to put up with...

Dazzler · **Reply #86: July 14, 2010, 14:58:50**

Maybe our forum will end up helping you a bit

(about time!!!)

BAD · **Reply #87: December 28, 2010, 16:43:32**

I understand why Ivarella is upset with the i30, but for a car model that exist here for less than 2 yrs, numbers are I bit different than what he wrote. We have a car magazine called 4 RODAS that uses a car for 60k kilometers and than takes it apart. i30 after the 60k was with no problem and they said that it was far the best car they disassemble (ed.612 dec2010).
Even more: on a public query the same magazine brings the i30 as second place with 99,6 in the medium size hatches, loosing the first place for the Focus with 100.7 because of part prices (Focus comes from Argentina, next door and i30 from Korea). The market ranking puts i30 as the 22nd model car sold during last month, more than Civic(28th), C3, Fit and others. I have a i30 for 1 yr now and never had any problem but as I said I understand that shit happens and I would like to know what happen to his car and if Hyundai solve his problem.

Dazzler · **Reply #88: December 28, 2010, 17:51:48**

Thanks bad.. it is great to hear some positive feedback from your country

There is no doubt in my mind (and that of most of our members I am sure) that the i30 is a well designed and well made car with far better than average reliability and an excellent warranty. There will always be the odd lemon in every brand unfortunately.