Hi all,
First, I just want to apologise if I've posted this in the wrong thread.
A few months ago, the SCC and FCW system on my 2021 i30 started sounding off whilst I was driving on the highway. After making sure the car was still safe to drive and assuming some dirt or gunk was affecting the sensors, I carried on.
Fast forward, took my car for a service, told them that the sensors were acting up and needed to be looked at. They came back and told me that it appeared my car had been in an accident and there was damage on the bonnet, therefore voiding warranty and I would need to pay labor costs to recalibrate the system. I asked to see the damage and I was shown a tiny little paint scrape on the bonnet which I hadn't even noticed (and I check for scrapes regularly – I love my i30🥰). So fine, not what I wanted to hear, but whatevs.
Took my car back to go ahead with it and now I've been told that the whole radar system appears to have "impact damage" and will need a new radar, costing roughly 3k for the part and $600 in labor to install and recalibrate. So basically my only two options are paying almost 4k or going through insurance, still paying the excess and losing my no-claim status.
While the money is a factor, I'm more curious as to whether anyone else has had a similar experience and what you did about it? If I had knowingly been in an accident or noticed damage, I would immediately make a claim or request a repair quote. Would it be worth pursuing a concession given the circumstances or should I just suck it up and accept it for what it is?
