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When I rang Hyundai customer care after leaving the dealer they said that their warranty covers repair or replace and that an exchange would be appropriate. They said as I had so many kms on the car in a short period of time that they wouldn't give me a new one due to kms. I thought unlimited kms was just that perhaps there is super fine print that I couldn't find. They also said it was up to the dealer if they wanted to provide a loan car or not but its not supplied under warranty (even though for me no car = no work) and if I broke down then they are only obliged to take me to the nearest Hyundai dealer and it doesn't cover getting me or my car home. I do have top cover from NRMA which if I am more than 100kms for home they will get me and my car home. They also said that I would have to wait for a new transmission to come in from overseas (can they not take one from a new car and put it in mine??)A work colleague with a lot more mechanical knowledge than me (not hard) said I may be better off with a reworked one as at least they will have fixed whatever the problems are with it and as I have been googling this afternoon found a bit of an issue with auto transmissions in diesel motors not coping with the higher torque and that causing problems. My car has been service every 15000kms at the original dealer (which is about every 4 months)
melHow would you describe the kms you put on your car. eg stop/start fast/slow road conditions etc.
BTW Welcome! Thanks for that. Sounds like you treat your car well. There is a wealth of knowledge on this site & the members are always willing to offer help or advice. Sorry to hear about your problem.
db08I think you mean Mel.& I was agreeing with your opinion.beermanYes I would accept them repairing my trans, but not exchanging with an unknown device. This raises an interesting point. IMO Repair means fix my broken device. Replace means replace with new parts. When you get your car serviced, the parts are new, not off a local wreck.