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Bob Jane T-mart -Ipswich worst experience ever - avoid!

tw2005 · 18 · 3252

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Offline tw2005

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yet another bashing of a High profile company with very poor service.

Having been quoted for a pair of NITTO 205/55R16 94W NT830 QTY 2 @ 119.00 on the 2 June 2018 I requested  TPBG,(price beat) @ $105 each.

Ipswich Store Franchisee agreed to honour TPBG.

The Tyres were not in stock, but able to be in store Monday 4 June 2018.

I confirmed I was unable to attend store until the Saturday 9th June 2018.

The Job was booked and confirmed by the Franchisee, for 8am Sat 9th June.

I Arrive at the store on time, no booking found, no stock transfer found.

A call to franchisee by the Store manager received a response of no recollection of the booking being confirmed by the Franchisee(actually confirmed  by the franchisee himself on 2 June)

The Store manager found the email trail and printed same confirming everything I've stated was correct.

I can only assume the franchisee is either incompetent or not interested in TPBG on this occasion.

Even if the stock order went wrong a booking was made and confirmed therefor an appointment should have at least been in the system.

Well done BJT - IPSWICH

check out their product reviews, of the 414 received, 188 are 1 star



:link: Bob Jane T-Marts Reviews - ProductReview.com.au
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Offline Dazzler

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Wow! That product review rating is bad!

I like the Product review site, I've put quite a few reviews on there which have been read well over 100,000 times.

Interesting to read the official Bob Jane responses. Good that they are at least reading the reviews (might make them kick a few butts)

@tw2005 Don't forget to add yours.

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Offline Cookie Thumper

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Excuse my ignorance but what is TPBG ?
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Offline Dazzler

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Excuse my ignorance but what is TPBG ?

I'm guessing it stands for Tyre Price Beat Guarantee.. (Seriously!) Crap English isn't it!
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Offline tw2005

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Sorry, got it wrong, it's BTPG, quote "Yes we can BTPG these." Thought you blokes could work it out with the clue (price beat) A visit to their site will explain all.
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Offline Surferdude

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Beat The Price Guarantee??
I ain't visiting no stinkin' BJ website.   :evil:
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Offline tw2005

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Beat The Price Guarantee??
I ain't visiting no stinkin' BJ website.   :evil:
Just put your disposable gloves on, you should be safe
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Offline tw2005

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Best Tyre Prices Guarantee - Bob Jane T-Marts
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Offline Surferdude

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Beat The Price Guarantee??
I ain't visiting no stinkin' BJ website.   :evil:
Just put your disposable gloves on, you should be safe
:disapp: :P :scared: :faint:
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Offline tw2005

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Postscript:

Got My NITTOS today, from Tyresales, ordered Sunday, delivered thursday to Ross Llewellyn and fitted today.

 :goodjob2: :goodjob:
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Offline Dazzler

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 :victory:
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Offline beerman

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  • A woman drove me to drink and I didn't even have the decency to thank her..


Offline tw2005

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Should have got these....

:link: Hyundai I30N i30 N Wheels and tyres | eBay
I saw them, just waiting for the price to drop to about $200

The NITTOs are W rating and about 100KPH higher than terminal velocity(so to speak) for the old tractor
« Last Edit: June 15, 2018, 18:48:49 by tw2005 »
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Offline CraigB

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Should have got these....

:link: Hyundai I30N i30 N Wheels and tyres | eBay
I saw them, just waiting for the price to drop to about $200
Tell him he's dreamin :D for around that cost I could get forged Advans with equally as good Michellin Pilot Sport 4S tyres, and he reckons Hyundai charge 11k for a set :faint:



Offline beerman

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They probably do......

Custom tyres wouldn't be cheap either.
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Offline Cookie Thumper

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Offline Dazzler

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I quite like the N wheels and tyres having seen and used them only  a few days ago..

I got all excited until I saw the price!  :faint:

I probably would have paid up to $1000 if Trish would have let me!  :sweating:
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Offline CraigB

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Should have got these....

:link: Hyundai I30N i30 N Wheels and tyres | eBay

Are they seriously 11k for the set from Hyundai ?
Hyundai charge $300 each just for a standard steel rim :Shocked: lucky for me they had excess stock to get rid of when I was after a spare so I snagged one for $80 :happydance:


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