i30 Owners Club

Bad Service

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Offline 2i30s

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 :whsaid: :mrgreen:
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Online eye30

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FUN FACT FOR THE DAY - He was fully booked all day and could only offer me the 9am slot as ALL his other slots were booked, YET i received a call at 8:09AM from the secretary of the dealership saying my appointment has been moved to 11am was that ok. At this point i just want my car so i agreed to be there for 11.

That takes the biscuit !!!!!!!!!!!!!!!!!!!!!!!!

How is it OK for them to change at 51 minutes notice and what was the REAL reason for the change??

Did he oversleep?????

Anyway it is now 12:16 so have you got it?
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Offline Ugly Mongrel

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Offline Martin88

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They didnt a give me a reason just said it was a last minute thing, ALSO

HERES THE BEST BIT.

When me and MY BOSS got there to pick the car up the salesman was OUT ON A TEST DRIVE WITH SOMEONE ELSE !  :rofl: we sat around for 20 minutes drinking their cheap coffee till the salesman returned, will not be going back EVER.


Online eye30

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They didnt a give me a reason just said it was a last minute thing, ALSO

HERES THE BEST BIT.

When me and MY BOSS got there to pick the car up the salesman was OUT ON A TEST DRIVE WITH SOMEONE ELSE !  :rofl: we sat around for 20 minutes drinking their cheap coffee till the salesman returned, will not be going back EVER.

I hope he got the evil eye from you both.....

I don't mind changing appointments when they are up front with you etc etc but this looks as if they don't actually care about the customer once they have the signed order....
  • 1.4 Petrol Active I'm no expert, so please correct me if


Offline Martin88

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Couldn't agree more, He's my first salesman to NOT get a thank you card.


Online eye30

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Couldn't agree more, He's my first salesman to NOT get a thank you card.

You should send hin a "NOT thank you" card.

Or better still take out a "NOT thank you" small ad in the local paper :snigger:
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Offline Shambles

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Or better still take out a "NOT thank you" small ad in the local paper :snigger:

Or better still, point him at this website...

http://www.IvisitedBenfieldAndGotShittyService.com
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Offline Shambles

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Or better still, point him at this website...

http://www.IvisitedBenfieldAndGotShittyService.com

I wonder how many members have clicked that link yet  :laughter:
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Offline meehalych

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I wonder how many members have clicked that link yet  :laughter:
I am one of them now


Offline Martin88

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    • gb United Kingdom
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I have lol a few times, first time i nearly fell off my chair.

For all members wondering how this turned out i posted pics of the new car which has been moved to the petrol photos section.


Offline Phil №❶

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I wonder how many members have clicked that link yet  :laughter:
I am one of them now

Me 2  :fum:
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