The Original i30 Owners Club
THE GARAGE (SERVICE, MAINTENANCE & REPAIR) => DIESEL => Topic started by: rickai on March 14, 2014, 04:02:14
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Hi guys, I'm thinking of supplying my own filters for the 30k service, but it seems that I can't find any place online that sell filter parts for the new i30. Does anyone know any? Or what are the price difference compare to dealers? I'm in Sydney, service will be done at Barry Smith Hyundai. If not, i'll just supply my own oil only.
Edit: I just realised that the car under a cap priced servicing wouldn't change the pricing regardless if I supply my own things. The dealer just quoted me $289 and they will be supplying magnatec 5W-40 engine oil. I guess I have no choice but to stick to what they're giving me. :Pout:
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Hi guys, I'm thinking of supplying my own filters for the 30k service, but it seems that I can't find any place online that sell filter parts for the new i30. Does anyone know any? Or what are the price difference compare to dealers? I'm in Sydney, service will be done at Barry Smith Hyundai. If not, i'll just supply my own oil only.
Edit: I just realised that the car under a cap priced servicing wouldn't change the pricing regardless if I supply my own things. The dealer just quoted me $289 and they will be supplying magnatec 5W-40 engine oil. I guess I have no choice but to stick to what they're giving me. :Pout:
sorry if this was too slow, Hy Spares Gosford sell filters you can order online, but when i lived in Sydney i drove up there.
good idea supplying filters & oil then you just pay labour costs
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Yeah, it won't change the price of the capped services. But after the 45, 000 km service they are uncapped and it would be to yoyr benefit to get your own stuff
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Haha thanks guys, wasn't expecting replies anyways, after realizing my own mistakes. I'll keep that in mind Lakes, for the 60,000km service.
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I'm curious now, why can't you supply your own oil and filters?
The service price is capped, not fixed so there is no logical reason why they can't deduct the cost of the oil and filters off the price if you supply them.... :undecided:
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They told me that the price wouldn't change regardless. I figured it was fixed at that. Guess they are trying to screw me later on down the road :undecided:
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I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol
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They told me that the price wouldn't change regardless. I figured it was fixed at that. Guess they are trying to screw me later on down the road :undecided:
Might be worth telling them if they want your business it might be in their best interest to do the right thing now... :undecided:
There is nothing on the Hyundai site suggesting that the service price is fixed....
Even if you don't supply your own parts you should be able to supply the oil you want as long as it meets Hyundai specs.... :undecided:
Capped Price Servicing - Hyundai Motor Company Australia (http://www.hyundai.com.au/owners/icare/capped-price-servicing)
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They told me that the price wouldn't change regardless. I figured it was fixed at that. Guess they are trying to screw me later on down the road :undecided:
Might be worth telling them if they want your business it might be in their best interest to do the right thing now... :undecided:
There is nothing on the Hyundai site suggesting that the service price is fixed....
Even if you don't supply your own parts you should be able to supply the oil you want as long as it meets Hyundai specs.... :undecided:
Capped Price Servicing - Hyundai Motor Company Australia (http://www.hyundai.com.au/owners/icare/capped-price-servicing)
very true :)
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Haha thanks guys, wasn't expecting replies anyways, after realizing my own mistakes. I'll keep that in mind Lakes, for the 60,000km service.
make sure they change your fuel filter @ 30,000k & every 30,000k as injectors are not cheap.
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I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol
Same thought has crossed my mind, too. :'(
They always return the empties, but after pouring it into a mixed drum probably. The customer waiting room is not within sight of the servicing area where we go. :fum:
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I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol
That happens 90% of the time in China. You have to stand there and watch them do it so they don't do anything stupid. If you don't they'll take the newest parts of your car and put something crappy in it and in few weeks time you gonna have to go back there and they make up some story saying this part is going bad and you have to replace it etc.
I hope it doesn't happen here. In my dealer, they stop you from entering their service area but it's an open area so you actually stand far away and watch them do it.
Haha thanks guys, wasn't expecting replies anyways, after realizing my own mistakes. I'll keep that in mind Lakes, for the 60,000km service.
make sure they change your fuel filter @ 30,000k & every 30,000k as injectors are not cheap.
I was told the new i30 don't need changing fuel filter at 30,000k. It's at 45,000k the guy said. I'll definitely confirm on the day though. I have 8 years warranty with them, it's their loss if something goes wrong.
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I was told the new i30 don't need changing fuel filter at 30,000k. It's at 45,000k the guy said. I'll definitely confirm on the day though. I have 8 years warranty with them, it's their loss if something goes wrong.
It's definitely at 30,000k..... :victory:
http://www.hyundai.com.au/ArticleDocuments/141/PassengerCRDi_i30_i40.pdf.aspx (http://www.hyundai.com.au/ArticleDocuments/141/PassengerCRDi_i30_i40.pdf.aspx)
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Yea, I asked the guy multiple times if it was 30k, he even went to look at some manual to back his claim. He probably misread, eitherway, even if it gets changed, I should still be charged at $289 since it's capped servicing.
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One of the services I had done by Hyundai was at 45,000 klm. I had skipped the 30,000 klm service by them (they wanted $450, I think, and I thought that was rubbish; instead, I just changed the oil and put a new air filter in) and while they had the car for the service at 45,000 klm, the workshop manager phoned me and said I shouldn't be driving the car as the fuel filter hadn't been changed.
Eventually, at 58,000 klms I got them to change the fuel filter. It's now done 101,000 klms. I had better think about changing the fuel filter sometime but I might leave it until 116,000 klm.
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One of the services I had done by Hyundai was at 45,000 klm. I had skipped the 30,000 klm service by them (they wanted $450, I think, and I thought that was rubbish; instead, I just changed the oil and put a new air filter in) and while they had the car for the service at 45,000 klm, the workshop manager phoned me and said I shouldn't be driving the car as the fuel filter hadn't been changed.
Eventually, at 58,000 klms I got them to change the fuel filter. It's now done 101,000 klms. I had better think about changing the fuel filter sometime but I might leave it until 116,000 klm.
Don't wait too long. You want to keep that car running for a long time :)
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I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol
Same thought has crossed my mind, too. :'(
They always return the empties, but after pouring it into a mixed drum probably. The customer waiting room is not within sight of the servicing area where we go. :fum:
They should build mechanic bays, with your own VIP coffee room right next to your car :lol:
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:agreed:
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I'm curious now, why can't you supply your own oil and filters?
The service price is capped, not fixed so there is no logical reason why they can't deduct the cost of the oil and filters off the price if you supply them.... :undecided:
As I mentioned to some of the guys previously I supplied better oil to my Toyota Dealer at my Hybrid 30,000 service and they took around $40 off my $130 fixed price so I only paid $90 :victory:
Plus, somehow they left my Car Cam running so I got to see them sniff my Shell Helix Ultra Oil :wacko: and pour it in! :lol:
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I'm curious now, why can't you supply your own oil and filters?
The service price is capped, not fixed so there is no logical reason why they can't deduct the cost of the oil and filters off the price if you supply them.... :undecided:
As I mentioned to some of the guys previously I supplied better oil to my Toyota Dealer at my Hybrid 30,000 service and they took around $40 off my $130 fixed price so I only paid $90 :victory:
Plus, somehow they left my Car Cam running so I got to see them sniff my Shell Helix Ultra Oil :wacko: and pour it in! :lol:
Who the heck sniffs oil????? :neutral: Weirdo :lol: :lol:
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I'm curious now, why can't you supply your own oil and filters?
The service price is capped, not fixed so there is no logical reason why they can't deduct the cost of the oil and filters off the price if you supply them.... :undecided:
As I mentioned to some of the guys previously I supplied better oil to my Toyota Dealer at my Hybrid 30,000 service and they took around $40 off my $130 fixed price so I only paid $90 :victory:
Plus, somehow they left my Car Cam running so I got to see them sniff my Shell Helix Ultra Oil :wacko: and pour it in! :lol:
Who the heck sniffs oil????? :neutral: Weirdo :lol: :lol:
I'll try and remember to post some of the highlights including the "sniffing" bit once I get my new SSD drive in and my main PC working properly again!
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I'm curious now, why can't you supply your own oil and filters?
The service price is capped, not fixed so there is no logical reason why they can't deduct the cost of the oil and filters off the price if you supply them.... :undecided:
As I mentioned to some of the guys previously I supplied better oil to my Toyota Dealer at my Hybrid 30,000 service and they took around $40 off my $130 fixed price so I only paid $90 :victory:
Plus, somehow they left my Car Cam running so I got to see them sniff my Shell Helix Ultra Oil :wacko: and pour it in! :lol:
Who the heck sniffs oil????? :neutral: Weirdo :lol: :lol:
I'll try and remember to post some of the highlights including the "sniffing" bit once I get my new SSD drive in and my main PC working properly again!
Sounds good :lol: :lol:
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That was last weekend's job, Dazz :whistler:
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That was last weekend's job, Dazz :whistler:
The drive hasn't arrived yet! Mwave are usually good. :fum: In transit with Australia Post.
I should have got it from ebay! Found it after I ordered for same price with free postage :Pout:
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That's a good enough excuse. :lol: :goodjob2:
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I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol
suppose its possible but i ask for oil container back & to see replaced parts. if your paranoid mark the new filters or oil filters too i don't care if they put it in service records i got five year or should i say two left.
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I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol
I am surprised so many people think all mechanic are robbers and thieves. :disapp:
Just because you don't like the price they quote you, they don't all need to be bad people. If you don't trust your mechanic/dealer, go somewhere else or DIY.
Choosing the right mechanic to service & maintain your car is certainly a matter of trust.
Asterix, ex-mechanic & Service Manager.
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@Asterix, you're very correct. Unfortunately, a few bad apples.... etc etc. I have an excellent mechanic that services my wife's Peugeot... but only works on French cars (good marketing strategy that. There will always be work availabale lol) .
I guess it's the massive car dealerships that churn out servicing like a sausage machine that concerns me most and whether they really bother with individual requests to use own oil in the rush of the day. For example, waiting for my car to be serviced and after 1 hour told that it was finished and was presented with a 4 page printout of all the things done. Of course my first question was how they managed to do all that in 1 hour and whether mine was the only car that day.
No insult intended on specific mechanics per se.
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@Asterix, you're very correct. Unfortunately, a few bad apples.... etc etc. I have an excellent mechanic that services my wife's Peugeot... but only works on French cars (good marketing strategy that. There will always be work availabale lol) .
I guess it's the massive car dealerships that churn out servicing like a sausage machine that concerns me most and whether they really bother with individual requests to use own oil in the rush of the day. For example, waiting for my car to be serviced and after 1 hour told that it was finished and was presented with a 4 page printout of all the things done. Of course my first question was how they managed to do all that in 1 hour and whether mine was the only car that day.
No insult intended on specific mechanics per se.
Had the same with my daughter's Accent in Darwin late last year. Took them 45 minutes. :disapp:
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I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol
I work for Barry Smith, if there is any extra oil left we leave it back in the car for topping up,if there isn't any left you can always ask for the bottle back. Most of the time customers supply their own oil it's a cost related purchase and not a quality related purchase. Service times, depending on our work load or owner pick up times we may have 2 mechanic's on a car at anytime.
As stated in a previous post if your not happy or don't trust your service centre ring around or try somewhere else, life's to short to deal with people you don't trust.
Matt
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Good 1st post, 'matt_in_syd23
Took a little time. :snigger:
Thanks for contributing. :goodjob2: :goodjob:
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:welcome:
I know & trust where I go (non-Hyundai) so I'm confident my supplied is used.
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Thanks Matt.
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One of the services I had done by Hyundai was at 45,000 klm. I had skipped the 30,000 klm service by them (they wanted $450, I think, and I thought that was rubbish; instead, I just changed the oil and put a new air filter in) and while they had the car for the service at 45,000 klm, the workshop manager phoned me and said I shouldn't be driving the car as the fuel filter hadn't been changed.
Eventually, at 58,000 klms I got them to change the fuel filter. It's now done 101,000 klms. I had better think about changing the fuel filter sometime but I might leave it until 116,000 klm.
A friend of mine left his wife's focus diesel original filter in just changed oil & oil filter but left fuel filter the car did high k's fast it had close to 200,000k same fuel filter they sold it got a new one . so you could be lucky . if your keeping car long term & after the full 5 year warranty change at 30k, or you will have to cover the cost of injectors if they do go, they are about $1,000 each plus labour. the filter seems cheap & easy to replace.
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What bugs me is that we are required to replace the fuel filter every 30,000k yet if I owned an Accent diesel, it's 60,000k....
It's the same engine...wtf? :head_butt:
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If it's good enough to leave it until 60,000 for an Accent diesel ... I was almost spot-on getting mine changed at 58,000.
(Is it 'officially' 60k for an Accent???)
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So I had my 30k km service 2 weeks ago, service took 2.5hrs, can't complain since last day before easter break. In the end, they only changed engine oil and filter but NOT the fuel filter. Apparently hyundai changed it since last year/or the year before that the first fuel filter change will be changed at 60k km and every 30k km there after. I asked the guy when they gave me the receipt at the end showing what has been done and the charges did actually show "fuel filter replaced" but the guy said the computers haven't been updated to the new schedules so the "fuel filter replaced" part was crossed out. I can't complain much since the manual listed as so as well as the guy at the reception did show me the service schedules and what needs to be changed at what interval. I don't know if this was a stunt to save hyundai costs on their cap servicing while we pay more or just their car quality got better, I hope it's the latter.
I was actually OK with their service, but afterwards, in these 2 weeks I've experienced increased fuel consumption by at least 0.5L/100km (from 8.9L/100km to 9.5L/100km) even with more frequent high way travel. Apart from that, car has gone rough, it vibrates a little bit more compare to previous times before service. I guess i'm not as satisfied with this service compare to the 15k km service I had. Will probably give them a call if this fuel consumption increase persists over the next few weeks.
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If it's good enough to leave it until 60,000 for an Accent diesel ... I was almost spot-on getting mine changed at 58,000.
(Is it 'officially' 60k for an Accent???)
One would assume so as the info comes directly from the Hyundai Australia website.... :undecided:
Service Schedule Tables - Hyundai Motor Company Australia (http://www.hyundai.com.au/owners/maintenance-and-service/service-schedule-tables)
http://www.hyundai.com.au/ArticleDocuments/141/PassengerCRDi_Accent.pdf.aspx (http://www.hyundai.com.au/ArticleDocuments/141/PassengerCRDi_Accent.pdf.aspx)
http://www.hyundai.com.au/ArticleDocuments/141/PassengerCRDi_i30_i40.pdf.aspx (http://www.hyundai.com.au/ArticleDocuments/141/PassengerCRDi_i30_i40.pdf.aspx)
In the end, they only changed engine oil and filter but NOT the fuel filter. Apparently hyundai changed it since last year/or the year before that the first fuel filter change will be changed at 60k km and every 30k km there after.
That's news for me, and I suspect everyone else on here.... :undecided:
As far as I'm aware the FD i30 originally had the 60,000k service interval on the fuel filter but that changed to 30,000k by the time I'd bought mine in 2010.
Not aware of any changes since then...but surely anyone that has bought a GD diesel in recent times should be able to confirm this by looking in their service book... :undecided:
Might also be worth contacting Hyundai Australia just to confirm your dealer wasn't talking out his back passage... :lol:
Contact - Hyundai Motor Company Australia (http://www.hyundai.com.au/contact-us)
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I just contacted Hyundai Australia asking the question so will be interesting to see if I get a reply... :)
Oh, and I mentioned the fuel filter service period difference between the Accent & i30 diesels while I was at it.
I wait with bated breath... :whistler:
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Thanks Rusty, I was going to do that too. Will look forward to the response you get. I don't think there are many people here who got the GD has reached 30k km yet. So they are yet to encounter this problem.
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Yes, I'll be interested in the Accent v i30 filter response.
When I replaced mine there was nothing wrong with it. I just wanted to service it by the book.
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Apart from that, car has gone rough, it vibrates a little bit more compare to previous times before service. I guess i'm not as satisfied with this service compare to the 15k km service I had. Will probably give them a call if this fuel consumption increase persists over the next few weeks.
Sounds like a software update has been applied somewhere. If it ain't broke, don't fix it. IMO
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Hyundai now say CRDi fuel filter change 60,000k & then every 30,00k intervals.
you know what i think?
i think it's to do with this capped price servicing, i think they don't even change oil, as its the way of the future. less sump oil to get rid of. you will see 60,000k service interval's in the future. by time the motor goes south your out of warranty anyway.
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Why 60k then 30k, that doesn't make sense. What happens after the 1st replacement to require double frequency replacements, BUT NOT IN KIA'S.
Tango
Bravo
2 me.
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My last batch of diesel filters were $23.95 inc postage...So why tempt fate??
My wife's FD is booked in for its 30k service on Monday, despite the fact it had it's first service at Hyundai for free and am able to do the 30k with Hyundai, I will be getting my bloke to do it, I will supply oil (Mobil 1 0w40) and filters. He will rotate the tyres for no cost and more than likely give it a wash. He will have it ready to go at the time I say, and I can walk home to do what I want while it happens. All this for about $50 less than the fixed price service...
On Wednesday the CW gets a 105k service, oil and oil filter (all supplied by me as above), he will fit the wheels and tyres I got of Ebay and dispose of the old ones without complaint about the fact that he sells tyres too.
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Well, I got a phone call today from a nice chap at Hyundai Australia.... :goodjob:
To make a long discussion short, the GD diesel fuel filter should be changed every 30,000k....This 60,000k then 30,000k malarkey is wrong.
The bloke suspects the Hyundai service guy has perhaps got mixed up with the petrol fuel filter servicing schedule which is apparently every 60,000k.
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Well, I got a phone call today from a nice chap at Hyundai Australia.... :goodjob:
To make a long discussion short, the GD diesel fuel filter should be changed every 30,000k....This 60,000k then 30,000k malarkey is wrong.
The bloke suspects the Hyundai service guy has perhaps got mixed up with the petrol fuel filter servicing schedule which is apparently every 60,000k.
Thanks Rusty thought it was to do with capped service.
The petrol filter is inside the petrol tank so would not want to have to change it a lot.
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Sounds like a software update has been applied somewhere. If it ain't broke, don't fix it. IMO
I think you're right Phil, the software does seem like it has been updated as I notice more efficient functions in my bluetooth. Though I think it could be just the oil settling in with the engine.
Well, I got a phone call today from a nice chap at Hyundai Australia.... :goodjob:
To make a long discussion short, the GD diesel fuel filter should be changed every 30,000k....This 60,000k then 30,000k malarkey is wrong.
The bloke suspects the Hyundai service guy has perhaps got mixed up with the petrol fuel filter servicing schedule which is apparently every 60,000k.
Thanks for that Rusty. I do hope it was some mixup. Though it doesn't explain why the car manual indicates no compulsory fuel filter replacement until 60,000km. (page 7-19 in the manual for those interested)
(http://i.imgur.com/ni3gqzc.jpg)
(http://i.imgur.com/PFODPkD.jpg)
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Thanks for that Rusty. I do hope it was some mixup. Though it doesn't explain why the car manual indicates no compulsory fuel filter replacement until 60,000km. (page 7-19 in the manual for those interested)
(http://i.imgur.com/ni3gqzc.jpg)
(http://i.imgur.com/PFODPkD.jpg)
Hmm, that does put a different light on things.... :eek:
Shame I didn't know that beforehand....
After my conversation yesterday I really believe Hyundai Australia are full of sh*t so it wouldn't surprise me in the slightest that they have got rid of the 30,000k filter replacement for no other reason than to save on the fixed price service cost....
After all, it didn't look good that the 30,000k fixed price was the same for both the diesel Accent and the diesel i30 when one was needing the fuel filter replaced and one wasn't.... :mad:
So, this 30,000k fuel filter replacement seems to have been nothing but a rort on Hyundai's part.....Not Happy Jan!!! :fum:
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So I contacted Hyundai Australia on Facebook and showed the same photos to them, this is their response: "Thank you for forwarding me the details of your vehicle. The fuel filter on your i30 Diesel should be replaced every 30,000km/24 months whichever occurs first as outlined in the Service and Warranty Passport provided with the vehicle. The i30 Petrol models require the fuel filter to be replaced every 60,000km/36 months. I hope this has cleared up any confusion for you. Take care Shannon."
In regards to the photos - "The photos you have shown me are you from your Owner's manual, however the manual is produced to cover all markets that the vehicle is sold in. The Service and warranty passport provided with the vehicle is specific to vehicles within the Australian Market and should always be followed when it comes to the Servicing of your vehicle. Thank you Shannon."
So there you have it aussie folks, 30,000km should be the right mark to replace your fuel filter.
But in my case, should I be worried? If I go back to my dealer and ask them to replace it, is it necessary? I just don't think I have the time to go back there for another 2 hours or something. Even if they did, how would I know if they did replace it? I don't think i'm mechanically inclined to check the fuel filter myself.. How serious is this fuel filter issue if it doesn't get replaced until 60,000km? Is it worth fighting for? I'm at a loss to what to do next. :undecided:
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Defintely every 30,000 according to Hyundai Australia schedule for diesel on this attachment.
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Defintely every 30,000 according to Hyundai Australia schedule for diesel on this attachment.
Yea, I read that too prior servicing but the texts "refer to owner's manual" next to it led me to questions after questions :(
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oh I see, sorry I didn't read the full history on this topic, so sound like you've come full circle in that case.
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oh I see, sorry I didn't read the full history on this topic, so sound like you've come full circle in that case.
No problem, but I think the circle is still going after I called up my dealer. They said the iCare service schedule they were given does not include fuel filter replacement for the 30,000km. The guy said he will speak to Shannon guy from Hyundai Australia and sort it out. This conundrum is getting more and more foggier by the day. I guess I have to wait til they come back to me with something.
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I wonder if Shannon was the bloke I spoke to? :undecided:
If it was he didn't really seem to know his vehicles and he appeared to be making things up as he went... :whistler:
I got told the reason for the different service interval for the fuel filter between the diesel Accent and diesel i30 was the different "tune" of the engines.
I think I may have said that was rubbish as both engines put out the same power and torque.... :rolleyes: :head_butt:
I reckon his nose is probably as long as Abbott's is at the moment... :snigger:
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I wonder if Shannon was the bloke I spoke to? :undecided:
If it was he didn't really seem to know his vehicles and he appeared to be making things up as he went... :whistler:
I got told the reason for the different service interval for the fuel filter between the diesel Accent and diesel i30 was the different "tune" of the engines.
I think I may have said that was rubbish as both engines put out the same power and torque.... :rolleyes: :head_butt:
I reckon his nose is probably as long as Abbott's is at the moment... :snigger:
From googling "Shannon Hyundai Australia" I was able to find someone that could most likely represent him, a customer service manager for hyundai since March 2014 (linkedin).
I think you just hit the nail on the head on that one rusty :snigger: