[rickai]

Hi guys, I'm thinking of supplying my own filters for the 30k service, but it seems that I can't find any place online that sell filter parts for the new i30. Does anyone know any? Or what are the price difference compare to dealers? I'm in Sydney, service will be done at Barry Smith Hyundai. If not, i'll just supply my own oil only.

Edit: I just realised that the car under a cap priced servicing wouldn't change the pricing regardless if I supply my own things. The dealer just quoted me $289 and they will be supplying magnatec 5W-40 engine oil. I guess I have no choice but to stick to what they're giving me. 

[Lakes]

Hi guys, I'm thinking of supplying my own filters for the 30k service, but it seems that I can't find any place online that sell filter parts for the new i30. Does anyone know any? Or what are the price difference compare to dealers? I'm in Sydney, service will be done at Barry Smith Hyundai. If not, i'll just supply my own oil only.

Edit: I just realised that the car under a cap priced servicing wouldn't change the pricing regardless if I supply my own things. The dealer just quoted me $289 and they will be supplying magnatec 5W-40 engine oil. I guess I have no choice but to stick to what they're giving me. 

sorry if this was too slow, Hy Spares Gosford sell filters you can order online, but when i lived in Sydney i drove up there.
good idea supplying filters & oil then you just pay labour costs

[TheReaper]

Yeah, it won't change the price of the capped services. But after the 45, 000 km service they are uncapped and it would be to yoyr benefit to get your own stuff

[rickai]

Haha thanks guys, wasn't expecting replies anyways, after realizing my own mistakes. I'll keep that in mind Lakes, for the 60,000km service.

[rustynutz]

I'm curious now, why can't you supply your own oil and filters?

The service price is capped, not fixed so there is no logical reason why they can't deduct the cost of the oil and filters off the price if you supply them.... 

[TheReaper]

They told me that the price wouldn't change regardless. I figured it was fixed at that. Guess they are trying to screw me later on down the road 

[pidim]

I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol

[rustynutz]

They told me that the price wouldn't change regardless. I figured it was fixed at that. Guess they are trying to screw me later on down the road 

Might be worth telling them if they want your business it might be in their best interest to do the right thing now... 
There is nothing on the Hyundai site suggesting that the service price is fixed....

Even if you don't supply your own parts you should be able to supply the oil you want as long as it meets Hyundai specs.... 

Capped Price Servicing - Hyundai Motor Company Australia

[TheReaper]

They told me that the price wouldn't change regardless. I figured it was fixed at that. Guess they are trying to screw me later on down the road 

Might be worth telling them if they want your business it might be in their best interest to do the right thing now... 
There is nothing on the Hyundai site suggesting that the service price is fixed....

Even if you don't supply your own parts you should be able to supply the oil you want as long as it meets Hyundai specs.... 

Capped Price Servicing - Hyundai Motor Company Australia

very true

[Lakes]

Haha thanks guys, wasn't expecting replies anyways, after realizing my own mistakes. I'll keep that in mind Lakes, for the 60,000km service.

make sure they change your fuel filter @ 30,000k & every 30,000k as injectors are not cheap.

[Phil №❶]

I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol

Same thought has crossed my mind, too. 

They always return the empties, but after pouring it into a mixed drum probably. The customer waiting room is not within sight of the servicing area where we go. 

[rickai]

I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol

That happens 90% of the time in China. You have to stand there and watch them do it so they don't do anything stupid. If you don't they'll take the newest parts of your car and put something crappy in it and in few weeks time you gonna have to go back there and they make up some story saying this part is going bad and you have to replace it etc.

I hope it doesn't happen here. In my dealer, they stop you from entering their service area but it's an open area so you actually stand far away and watch them do it.

Haha thanks guys, wasn't expecting replies anyways, after realizing my own mistakes. I'll keep that in mind Lakes, for the 60,000km service.

make sure they change your fuel filter @ 30,000k & every 30,000k as injectors are not cheap.

I was told the new i30 don't need changing fuel filter at 30,000k. It's at 45,000k the guy said. I'll definitely confirm on the day though. I have 8 years warranty with them, it's their loss if something goes wrong.

[rustynutz]

I was told the new i30 don't need changing fuel filter at 30,000k. It's at 45,000k the guy said. I'll definitely confirm on the day though. I have 8 years warranty with them, it's their loss if something goes wrong.

It's definitely at 30,000k.....

http://www.hyundai.com.au/ArticleDocuments/141/PassengerCRDi_i30_i40.pdf.aspx

[rickai]

Yea, I asked the guy multiple times if it was 30k, he even went to look at some manual to back his claim. He probably misread, eitherway, even if it gets changed, I should still be charged at $289 since it's capped servicing.

[Eureka]

One of the services I had done by Hyundai was at 45,000 klm.  I had skipped the 30,000 klm service by them (they wanted $450, I think, and I thought that was rubbish; instead, I just changed the oil and put a new air filter in) and while they had the car for the service at 45,000 klm, the workshop manager phoned me and said I shouldn't be driving the car as the fuel filter hadn't been changed.

Eventually, at 58,000 klms I got them to change the fuel filter.  It's now done 101,000 klms.  I had better think about changing the fuel filter sometime but I might leave it until 116,000 klm.

[TheReaper]

One of the services I had done by Hyundai was at 45,000 klm.  I had skipped the 30,000 klm service by them (they wanted $450, I think, and I thought that was rubbish; instead, I just changed the oil and put a new air filter in) and while they had the car for the service at 45,000 klm, the workshop manager phoned me and said I shouldn't be driving the car as the fuel filter hadn't been changed.

Eventually, at 58,000 klms I got them to change the fuel filter.  It's now done 101,000 klms.  I had better think about changing the fuel filter sometime but I might leave it until 116,000 klm.

Don't wait too long. You want to keep that car running for a long time

[TheReaper]

I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol

Same thought has crossed my mind, too. 

They always return the empties, but after pouring it into a mixed drum probably. The customer waiting room is not within sight of the servicing area where we go. 

They should build mechanic bays, with your own VIP coffee room right next to your car

[Phil №❶]

 

[Dazzler]

I'm curious now, why can't you supply your own oil and filters?

The service price is capped, not fixed so there is no logical reason why they can't deduct the cost of the oil and filters off the price if you supply them.... 

As I mentioned to some of the guys previously I supplied better oil to my Toyota Dealer at my Hybrid 30,000 service and they took around $40 off my $130 fixed price so I only paid $90 

Plus, somehow they left my Car Cam running so I got to see them sniff my Shell Helix Ultra Oil  and pour it in! 

[TheReaper]

I'm curious now, why can't you supply your own oil and filters?

The service price is capped, not fixed so there is no logical reason why they can't deduct the cost of the oil and filters off the price if you supply them.... 

As I mentioned to some of the guys previously I supplied better oil to my Toyota Dealer at my Hybrid 30,000 service and they took around $40 off my $130 fixed price so I only paid $90 

Plus, somehow they left my Car Cam running so I got to see them sniff my Shell Helix Ultra Oil  and pour it in! 

Who the heck sniffs oil????? Weirdo

[Dazzler]

I'm curious now, why can't you supply your own oil and filters?

The service price is capped, not fixed so there is no logical reason why they can't deduct the cost of the oil and filters off the price if you supply them.... 

As I mentioned to some of the guys previously I supplied better oil to my Toyota Dealer at my Hybrid 30,000 service and they took around $40 off my $130 fixed price so I only paid $90 

Plus, somehow they left my Car Cam running so I got to see them sniff my Shell Helix Ultra Oil  and pour it in! 

Who the heck sniffs oil????? Weirdo

I'll try and remember to post some of the highlights including the "sniffing" bit once I get my new SSD drive in and my main PC working properly again!

[TheReaper]

I'm curious now, why can't you supply your own oil and filters?

The service price is capped, not fixed so there is no logical reason why they can't deduct the cost of the oil and filters off the price if you supply them.... 

As I mentioned to some of the guys previously I supplied better oil to my Toyota Dealer at my Hybrid 30,000 service and they took around $40 off my $130 fixed price so I only paid $90 

Plus, somehow they left my Car Cam running so I got to see them sniff my Shell Helix Ultra Oil  and pour it in! 

Who the heck sniffs oil????? Weirdo

I'll try and remember to post some of the highlights including the "sniffing" bit once I get my new SSD drive in and my main PC working properly again!

Sounds good

[Phil №❶]

That was last weekend's job, Dazz 

[Dazzler]

That was last weekend's job, Dazz 

The drive hasn't arrived yet! Mwave are usually good. In transit with Australia Post.

I should have got it from ebay! Found it after I ordered for same price with free postage 

[Phil №❶]

That's a good enough excuse. 

[Lakes]

I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol

suppose its possible but i ask for oil container back & to see replaced parts. if your paranoid  mark the new filters or oil filters too i don't care if they put it in service records i got five year or should i say two left.

[Asterix]

I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol

I am surprised so many people think all mechanic are robbers and thieves.

Just because you don't like the price they quote you, they don't all need to be bad people. If you don't trust your mechanic/dealer, go somewhere else or DIY.

Choosing the right mechanic to service & maintain your car is certainly a matter of trust.

Asterix, ex-mechanic & Service Manager.

[pidim]

@Asterix, you're very correct. Unfortunately, a few bad apples.... etc etc.  I have an excellent mechanic that services my wife's Peugeot... but only works on French cars (good marketing strategy that. There will always be work availabale lol) .

I guess it's the massive car dealerships that churn out servicing like a sausage machine that concerns me most and whether they really bother with individual requests to use own oil in the rush of the day.  For example, waiting for my car to be serviced and after 1 hour told that it was finished and was presented with a 4 page printout of all the things done.  Of course my first question was how they managed to do all that in 1 hour and whether mine was the only car that day.

No insult intended on specific mechanics per se.

[Surferdude]

@Asterix, you're very correct. Unfortunately, a few bad apples.... etc etc.  I have an excellent mechanic that services my wife's Peugeot... but only works on French cars (good marketing strategy that. There will always be work availabale lol) .

I guess it's the massive car dealerships that churn out servicing like a sausage machine that concerns me most and whether they really bother with individual requests to use own oil in the rush of the day.  For example, waiting for my car to be serviced and after 1 hour told that it was finished and was presented with a 4 page printout of all the things done.  Of course my first question was how they managed to do all that in 1 hour and whether mine was the only car that day.

No insult intended on specific mechanics per se.

Had the same with my daughter's Accent in Darwin late last year.  Took them 45 minutes. 

[matt_in_syd23]

I've always wondered if car dealers actually use the oil you supply them, or does the mechanic just put it to one side and use it for themselves if it's better than what they use. I know it sounds a bit out there. If never supplied my own parts/oil etc.. but it always occurs to me.. lol

I work for Barry Smith, if there is any extra oil left we leave it back in the car for topping up,if there isn't any left you can always ask for the bottle back. Most of the time customers supply their own oil it's a cost related purchase and not a quality related purchase. Service times, depending on our work load or owner pick up times we may have 2 mechanic's on a car at anytime.

As stated in a previous post if your not happy or don't trust your service centre ring around or try somewhere else, life's to short to deal with people you don't trust.

Matt