[hipposniper]

  Just a quick note to say good bye all ...... sadly i have sold Heidi ( my i30) as i have enough of the problems with the car and more importantly the dealers where i got the car.... i have enjoyed the forum here and the friendship and advice here has been awesome,, thank you guys for a great time here,   as some of you recall the nightmare of the issues with the paint i had  and the bulls*** i had from the dealer after the car was 3 months old .. see hippos paint probs if u dint know https://www.i30ownersclub.com/forum/index.php?topic=6620.msg76574#msg76574 ( which still unresolved) then the finail straw came when i took Heidi for her first MOT, the ball joints has gone just after only 17,000 miles .... i was totally gobsmacked  .... then while waiting for   hours and hours for them to fix it , they then told me they never had the right tools to fix it and the attitude they had was unreal .. that was it i had enough...sorry guys i sold Heidi after that and got myself a VW.. Once again thank you for all your friendship and advice... u be sadly missed 

[Phil №❶]

You don't have to say goodbye, we have a "members other motors" section you can operate from. Maybe you could tell us about your VW 

[hipposniper]

cool thanks 

[Lester]

You must have bought a lemon i30 then?   Why not stay a while, as suggested.

[Doggie 1]

Sorry to hear you're leaving and as suggested above, don't be a stranger. 

[Shambles]

You gave in too easily, Ray. You had the full might of Trading Standards on your side But I think you knew that

Best wishes with the Passat - not my kind of motor, but if it does the job for you then it's a great swap.

All the best mate 

[hipposniper]

 yes i shall stay here, cant miss u guys lol..... yes i did think i brought a lemon as i know most i30's are good, but it was the ' dont give a dam' attitude from the dealer that was the last nail in the coffin that done me in ... thank you for making me welcome although i no longer have Heidi 

[kabukiman]

Just a quick note to say good bye all ...... sadly i have sold Heidi ( my i30) as i have enough of the problems with the car and more importantly the dealers where i got the car.... i have enjoyed the forum here and the friendship and advice here has been awesome,, thank you guys for a great time here,   as some of you recall the nightmare of the issues with the paint i had  and the bulls*** i had from the dealer after the car was 3 months old .. see hippos paint probs if u dint know https://www.i30ownersclub.com/forum/index.php?topic=6620.msg76574#msg76574 ( which still unresolved) then the finail straw came when i took Heidi for her first MOT, the ball joints has gone just after only 17,000 miles .... i was totally gobsmacked  .... then while waiting for   hours and hours for them to fix it , they then told me they never had the right tools to fix it and the attitude they had was unreal .. that was it i had enough...sorry guys i sold Heidi after that and got myself a VW.. Once again thank you for all your friendship and advice... u be sadly missed 

This sounds painfuly familiar and I really do feel sorry for you

I went through something similar with Ford.  Only the paint was fine, it was a million other things like my steering and transmission and interior parts etc  They pretty much ruined my car the few times they actually tried to fix it.  I sold it at a great loss

It's an awful feeling.  I tried to make myself feel better by writing everything into a nice letter and sending it to ford's CEO.  They got it and called me to apologise etc but then palmed me off to customer service, who thought I still had the car (lulz)

I hope your VW goes better! They do build good vehicles, I was impressed by the Polos I test drove a while back, although the servicing prices and driving characteristics of their dual clutch autos do put me off

[kabukiman]

yes i shall stay here, cant miss u guys lol..... yes i did think i brought a lemon as i know most i30's are good, but it was the ' dont give a dam' attitude from the dealer that was the last nail in the coffin that done me in ... thank you for making me welcome although i no longer have Heidi 

another parallel with my ford story.  Companies don't seem to understand the impact poor dealer service can have on ownership (it's pretty f***ing central to your ownership experience tbh)

I was treated like shit at more than one Ford dealer and it made me decide not to buy one again.

It's sad that companies have little control over how dealers operate, you shouldn't have to go hunting around for a dealer you can trust

[Phil №❶]

another parallel with my ford story.  Companies don't seem to understand the impact poor dealer service can have on ownership (it's pretty fecking central to your ownership experience tbh)

I was treated like shit at more than one Ford dealer and it made me decide not to buy one again.

It's sad that companies have little control over how dealers operate, you shouldn't have to go hunting around for a dealer you can trust

There's a saying Kab' "The fish smells from the head" I guess that's why Ford are so profitable worldwide,,,,,, not 

[eye30]

yes i shall stay here,

Welcome back.

Hope the VW gives many miles of carefree motoring.

[hipposniper]

Thanks Eye'.. hate to go , looks like I'm here for good lol....  and yes Kab' customer service makes all the difference and it felt like now they had my money i didn't matter to them  as was treated really bad on both occasions  but especially wen i was tyring to explain its not stone chips and they made me feel like i was lying to them

[Dazzler]

Hey Ray,

Feel free to post more pix (Interior etc) in members other motors .

I would like to see some of the interior and under the hood 

I am thinking with leather etc.. would be A$55K+ over here 

[Doggie 1]

Since John Hughes has had a VW franchise in W.A. they are quite a common sight so he must be selling a few, though he's not the only dealer.

[hipposniper]

will do,  shall post wen take photos this week end ...yes has leather interior etc and surprisingly large boot ...... and very quite considering it is a diesel i was amazed