[i30premy]

Not sure were this one should go, but in case it hasn't been posted yet.....
http://smh.drive.com.au/motor-news/customer-shames-mechanic-on-facebook-20130403-2h622.html

At least H Aust gave a response 

[rustynutz]

Good on her! 

Hyundai has accepted full responsibility over the incident, with a company spokesman telling Fairfax Media the inflated bill was a “genuine mistake”.

“The initial report from the dealer indicates that it was a … a communication breakdown between the service advisor and the technician,” the spokesman said.

Yeah, a genuine mistake.....the mistake was that they got caught out... 

[Doggie 1]

 

it would have been good to play along, let them go through with it and charge her for jobs they know they didn't do and then it would be a walk-up-start to lock them up for fraud.

[Dazzler]

Thanks Neville, I was aware of this but hadn't heard the outcome 

[Surferdude]

I love that at the bottom of the SMH report the first Google ad is for "Hyundai Repair, Bartons Hyundai.

BTW. Bartons is also a Holden dealership.

[rustynutz]

Must be cookies giving you that ad......

[Doggie 1]

I have had personal experience in the past with large dealerships engaging in telling blatant lies to customers with regards to servicing & repairs and I have zero tolerance for them.

I caught out a Ford dealer over here for telling porkies and trying to extract $3000 from a friend of mine for a cracked head that didn't exist. A $100 independent report soon put them back in their box and I reported them to Fair Trading too.

Just sharks IMO who make it hard for the honest ones.