[The Gonz]

 
Perfect spelling in every implementation.

[rustynutz]

And they don't like paying out on claims.
Only had two claims with them over several years and they refused to pay both.

If I remember correctly, one of your claims wasn't actually covered by your insurance.....it was a building defect. 

[Doggie 1]

And they don't like paying out on claims.
Only had two claims with them over several years and they refused to pay both.

If I remember correctly, one of your claims wasn't actually covered by your insurance.....it was a building defect. 

That was the sticking point on one of the claims.
There was no apparent building defect, no water leakage, no storm damage, but the garage ceiling collapsed and despite having building insurance they refused to pay.
Interestingly, they said that if there had been a building defect, water leakage or storm damage, they would have. But because there was no defined event, they were not obliged to pay.
So had I not maintained my property, maybe I would have been covered. 
The builder wouldn't accept responsibility because they said they provide a ten (I think) year structural warranty on the building, but only twelve months for ceilings.

[John B]

Insurance is a necessary evil in my opinion.
You pay it and hope you never have to use it.

But you can't blame them for the premiums they charge. They are a business and as such can charge whatever they like. That's free enterprise. The second part of that is that we DO have some choice as to who to go with.

I would be really pissed if I was with one of the majors and they refused to pay out on some technicality, as in (I think) Doggie's case. And I sure wouldn't just roll over and cop it.

But, as  I say, business is business. They're there to make money for their investors/ owners and try to keep their customers happy at the least cost to themselves.

Did you see what I did there?  

Yes well if I was an investor with Suncorp and I found out they were charging heap's more for there polices compared to all the other companies with a loss of clients like myself  I would not be very happy.

[rustynutz]

My policy premium hasn't increased so it's not all Suncorp insurance companies charging heaps more... 

[rustynutz]

And they don't like paying out on claims.
Only had two claims with them over several years and they refused to pay both.

If I remember correctly, one of your claims wasn't actually covered by your insurance.....it was a building defect. 

That was the sticking point on one of the claims.
There was no apparent building defect, no water leakage, no storm damage, but the garage ceiling collapsed and despite having building insurance they refused to pay.
Interestingly, they said that if there had been a building defect, water leakage or storm damage, they would have. But because there was no defined event, they were not obliged to pay.
So had I not maintained my property, maybe I would have been covered. 
The builder wouldn't accept responsibility because they said they provide a ten (I think) year structural warranty on the building, but only twelve months for ceilings.

I thought we'd established you didn't have the correct coverage or something, that you weren't covered for accidental damage... 
Guess it doesn't matter now....

[John B]

My policy premium hasn't increased so it's not all Suncorp insurance companies charging heaps more... 

With a 5 % discount online quote it was $784.76 annually  with Apia. That is with just the wife and I  and no multi policy discount.

[rustynutz]

Was that for agreed or market value, John? 

[Doggie 1]

And they don't like paying out on claims.
Only had two claims with them over several years and they refused to pay both.

If I remember correctly, one of your claims wasn't actually covered by your insurance.....it was a building defect. 

That was the sticking point on one of the claims.
There was no apparent building defect, no water leakage, no storm damage, but the garage ceiling collapsed and despite having building insurance they refused to pay.
Interestingly, they said that if there had been a building defect, water leakage or storm damage, they would have. But because there was no defined event, they were not obliged to pay.
So had I not maintained my property, maybe I would have been covered. 
The builder wouldn't accept responsibility because they said they provide a ten (I think) year structural warranty on the building, but only twelve months for ceilings.

I thought we'd established you didn't have the correct coverage or something, that you weren't covered for accidental damage... 
Guess it doesn't matter now....

No, it doesn't matter now. You're thinking of the other claim I think, when Sue fell on to the dishwasher and damaged the door and they "declined" as the contents policy didn't cover accidental damage. 

[rustynutz]

Yeah, you certainly need to read the fine print on policies and make sure the policy covers accidental breakage. I went for years not having that "extra", only finding out when I tried to make a claim...

[John B]

Was that for agreed or market value, John? 

That was for agreed at $28.000. Could get 10% off if the daughter swapped  over as well . She insured her i 30 at Suncorp a month before me at $ 635. My quote a month later was $1,208.68 for the i30 That's the reason I just swapped onto my old policy that cost $580 that I had for my Falcon instead of getting a refund and taking out a new policy. Unfortunately that runs out next month. Suncorp requires a cancellation fee of $30 .

[rustynutz]

I had $30,000 coverage on mine for around 2-3 years and only paid a bit over $40 a month.
This year they wouldn't cover it for more than $23,000-24,000 but my premiums are still pretty much the same... 

[rustynutz]

Just did an online quote with Apia for a 2014 GD Auto and got a monthly quote of $48.00....That was with an agreed value of $28,000...
That's for coverage in my area....
I wonder if it's just because you're on the Gold Coast that they are slugging you? 

[rustynutz]

Did another with $30,000 agreed coverage and the monthly quote was $52.50....

[John B]

Did another with $30,000 agreed coverage and the monthly quote was $52.50....

Monthly on my quote  from Apia is $65.39 with $ 550 excess . Been through so many quotes now and PDFs  its a job to remember everything but that does include metallic paint tinted windows probably no excess on glass. You could be right in regards to the area as I know this does make a difference.

[John B]

After a lot of research and boring reading of PDFs  I think I have narrowed it down to the following. NRMA $ 612.04 with $29000 agreed value with their Comprehensive Plus Cover,includes new car replacement for two years, car hire, unlimited until car repairs completed , and many more benefits,( to many to go into.) RACQ  $631.90 agreed value $26,790 ( no option on the online form to increase this ) only 14 days hire car until car repaired. First choice  at the moment is NRMA. . I guess there would be many members on here that are with NMRA and RACQ and all  information good or bad appreciated.

[CraigB]

If you have two years new car replacement then you don't need the agreed value, that's an unnecessary extra charge which they should have explained to you, eliminating drivers under 30 from the quote will also give a nice reduction as will letting them know the vehicle is parked in a garage as opposed to carport or street.

If it is a new car purchased from a dealer then they should have also offered you there insurance and usually the dealer insurance deals are the best and come with extra benefits not included by other companies such as 3 year new car replacement protection compared to 2 year.

[Doggie 1]

Personally, I don't like or want new car replacement cover, because it encourages insurance companies to repair a severely damaged vehicle when they otherwise would have written it off.
I'd rather pay less premium for a policy without that feature.

[Surferdude]

If you have two years new car replacement then you don't need the agreed value, that's an unnecessary extra charge which they should have explained to you, eliminating drivers under 30 from the quote will also give a nice reduction as will letting them know the vehicle is parked in a garage as opposed to carport or street.

If it is a new car purchased from a dealer then they should have also offered you there insurance and usually the dealer insurance deals are the best and come with extra benefits not included by other companies such as 3 year new car replacement protection compared to 2 year.

You can also reduce the premium by agreeing to increase the excess. $50 seems low. I forget what ours is but it's certainly more than that - by our choice.
Interesting what you say about the dealer offered insurance. Over the last few years whenever we've bought cars (including new ones for my sister-in-law and my daughter), their offerings were horrendous.
My other sister in law is with AAMI and just had a claim with them. They were fantastic and the car came back detailed so well inside and out (only a small area of damage caused by a pedestrian hit by a passing car and thrown into hers which was parked). she took it straight up to the Mazad dealer and got a quote on a new one. She picked it up last Wednesday.

[rustynutz]

I had that dilemma as APIA also have new car replacement for 2 years as a result of an accident and 10 years for a stolen vehicle.
I wanted agreed value and my concern was that if I didn't get it from new, would I be able to get it after the 2 years? 

After the first year my renewal had the agreed value as $28,000, dropping from my original $30,000.
One phone call later and I had it back up to $30,000 for something like a dollar a month extra so the extra coverage wasn't a big deal.

As for parking in a garage, it made no difference to my quote, exactly the same whether it was parked in the driveway or in a garage...Perhaps it's another thing affected by where you live? 

[John B]

Personally, I don't like or want new car replacement cover, because it encourages insurance companies to repair a severely damaged vehicle when they otherwise would have written it off.
I'd rather pay less premium for a policy without that feature.

Good point

[eye30]

Personally, I don't like or want new car replacement cover, because it encourages insurance companies to repair a severely damaged vehicle when they otherwise would have written it off.
I'd rather pay less premium for a policy without that feature.

Good point

On mine it is only if the repairs cost more than 50% of list price of a new car and only within first 12 months of first registration.

[John B]

In my first post I did mention that I had not received my renewal notice from Suncorp at the time of post.  If I had taken out a new policy for the new i30 instead of transferring it onto my old one it was going to cost $1,158 . I  did an online quote with Suncorp and got the same results. Today I received the renewal notice and whoopee the cost is $660.75 that is with $600 excess, rating 1 for life , lifetime new for old car replacement ,hire car after an event for unlimited days, all glass cover. Amount covered is $27,900. This is with 15% multiple policy discount. I still do not understand the staggering raise in premium if I took out a new policy but at the renewal cost of $660.75 I am happy to continue with Suncorp.  ( dam I did all that research and got about 6  quotes in the end )  In hindsight I should have waited for the renewal notice so I apologise to all those good folk that replied to my post. Rest assured I appreciated all the feedback and found it very beneficial and  could be very useful in the future so a big thank you. 

[Dazzler]

All's well that ends well...