[jimmy_s]

Took delivery on my new i30 GD Diesel Premium last week and am very happy with all except the GPS.

First I am disapointed it doesn't have street names spoken eg. Turn right at George Street in 200 metres, I just get Turn right in 200 metres.

Second, I am not getting the proximity alerts for cameras and red lights when they are set, strangely the volume of the radio dips and the is a short beep when they should be working, it all sounds like not all the files were loaded into the GPS. I have called the dealer and he has ask if I can leave it to the first month's service, as I away alot this month, I might just wait.BUT if someone knows what is going on here I would love to know now.

BTW: Great site and forum.

Jim (in Sydney Australia)

[Dazzler]

Welcome Jim,

Sorry to hear about the GPS issue. As you can imagine not a lot of members in OZ with the new model yet so please be patient for a reply

Glad you like the site (we do too) 

[Stikman]

Had not noticed the non spoken street names.....bugger that is disappointing, that is pretty standard on all GPS these days. At first mine would take the radio/media volume down when the GPS had something to say but recently it now speaks in the back ground and you cannot hear it 😒 when I go into the GPS volume settings they cannot be adjusted.....? I have also experienced problems with the Traffic menu, the whole thing freezes up when you try to access it, and the traffic updates do not appear to work. I am away for a couple of weeks but have emailed the dealer service manager as it was not fixed at the initial service. If I hear anything I will let you know. Not specifically addressing your concern but starting to show they have some work to do on this software, might be worth all us Elite and Premium owners emailing Hyundai asking for spoken street names in the next update as it should be pretty easy as they are likely just using an off the shelf GPS software customized to their hardware (Nokia hardware I was told). Looks like the same software in a Uniden GPS and Chineese GPS I have, which I think is Navig8?

I think someone has just had a fresh software install or new unit due to system errors, wonder how that one went, might be a look for that old head 😃

[Doggie 1]

Welcome aboard Jimmy. That is a bit disappointing and I hope it can be resolved.

[asathorny]

This an other threads re the integrated GPS have brought me to my senses at last.  When I first bought my car well over two years ago I was frantic to have the integrated system.  I had no idea that they were less functional than portable systems.   Problems such as the one cited above and not having six character postcode iinput et al...

Whilst I am very sorry that Jimmy's GPS is not working correctly I grow more fond of my Garmin Nuvi with each passing day.  AND, with help and guidance from other club members I now have it situated nicely and can easily cover the suction base with a small plastic tissue container.   I am ever so pleased I didn't lash out the thousand pounds or so at the beginning PHEW !!!!   I almost did.

What puzzles me is, why the maker of integrated systems don't cut a deal with a GPS company for their software...  must be a money issue 

[Shambles]

What puzzles me is, why the maker of integrated systems don't cut a deal with a GPS company for their software...  must be a money issue 

I believe they tried to, but the correspondence got lost in transit

[AlanHo]

I have read in the motoring press that both Tom Tom and garmin - the two major players in the sat-nav market - have done some deals - or are about to - with a couple of premium car manufacturers.

My guess is that they don't want their technology in the mass produced cars because it would hit their own sales of portable sat-navs too badly.

I recently had a hire car in Portugal - a Renault Megane - which unexpectedly had a built-in sat-nav. It was dreadful and showed only the main roads. It was a good job I had taken my Garmin Nuvi with me loaded with maps obtained from a Cyprus third party supplier (Garmin do not have Cyprus detailed maps in their Euro mapping).

One of my friends recently bought a new Peugot 207 which has a touch screen sat-nav - so he sold his Nuvi on Ebay before he had used the car on a long journey. We met up in Wales for a holiday in June and they got lost en-route. I'm not sure whether it was operator error or a problem with the sat-nav but he showed me an example where the mapping was about 4 years out of date. His unit has a problem with post codes too.

So you were wise Asa - like so many examples in life - the product made by the experienced specialist is far superior to one cobbled together by a car company's bells and whistles dept.


In my February road test of the new i30 before its launch I said...

The Sat-Nav has a large clear screen and uses Navtech mapping covering the whole of Europe in most European languages. Map updates are planned annually and will probably cost £100 per time. The display is larger - but no clearer than my Garmin Nuvi - and displays the current speed limit on most main roads. Traffic information on early cars is subject to a subscription but will be available as standard in the i30 from mid-2012. Any customers who buy the car before this time will be able to receive a free software update to activate this functionality when it becomes available. Speed cameras are not included. The sat-nav uses 4 digit post codes which is not as big a problem as I thought it would be. You enter the first 4 digits and the screen changes to a list of all the final (missing) 2 digits to choose from – then a screen with the initial letter of roads within that postcode for you to select, then a list of all roads with that initial letter. I found my road quite quickly on the very responsive touch screen. However - If you only know the full postcode and not the name of the road - you are not going to find it easy. Hyundai are expecting to issue a dealer fit software upgrade at the year end to upgrade the system to full post codes. 
The touch screen was a problem. In bright sunlight – it got washed out and the finger smears marred clarity – a problem I don’t get on my Garmin Nuvi. 
I asked if it was possible to import waypoints or POI’s to the sat-nav using USB or any other source – they were not able to answer the question but are getting back with a reply next week.

[Doggie 1]

After-market seems to be winning this one.

[brodie]

guys...to fix the volume, when the GPS is speaking, use the volume button, and you will see it say "NAVIGATION VOLUME"  will display, and this will turn up/down, if the speaking stops, just click the info button (right hand side turning knob) and it will repeat what the last direction was, and you can turn volume up/down again. -

as Stikman said, in the settings menu, the function is stuck half way and doesn't let you adjust in here.. no idea why (bug perhaps)...but my way is the best work around, and will get rid of that issue trust me.

[jimmy_s]

Thank you for the input thus far, just a quick update  . .

Thought I would drop by the service dept rather than wait a month, explained the problem and they quickly ran the car around the back, waited a few minutes.

The service manager came back and said that "Did I know that some of the alerts were turned off", Yes of course I don't want to know about ped crossings etc, just speed and red light cameras. Did not take it for a ride to experience the problem??

I suggested it was just missing the .mp3 or wav voice files, and suggested they just update or reinstall the software. No can do he says, haven't got any updates yet, don't expect to get them for a year as that is how often they are updated. I then said I expect you will need a software install kit when stuff like this happens, "Yep I guess I do" he said.

Said he has raise a ticket with Hyundai, I fear he really did not understand what he had to do, who knows, let's see what comes back in the next few days.

Jim.

[Doggie 1]

Here's hoping, fingers crossed.

[Shambles]

I'll bet it's a doddle to telnet into the unit and upload some voice files. Any idea what the interface is? Is it via the OBDII port?

[jimmy_s]

Either that or the unit boots of a USB stick drive and runs an install.

The base OS is WinCE, this is a common ways to boot strap such devices

Jim.

[jimmy_s]

Ok, so I have left the problem of no voice warning with proximity warning with the dealer for a week. Eg. “Speed camera ahead” “Red light camera ahead” “Accident zone ahead”

They did not ring back, I rang them and they said Hyundai had said there was no problem, if you set these alarms all that will happen is what I am experiencing ‘half volume for a few seconds, the a very soft beep’, that’s the warning. My BS alarm went off!!

So I need to qualify this with my colleagues, here.
Went you set the proximity alarms is this all you are getting as a warning, or does Jenifer softly warn you of the oncoming threat?

Jim.

[Stikman]

I adjusted my GPS volume as mentioned by Brodie, worked well. I will check the warnings and report back, I only had over speed as visual up until yesterday and changed it to visual and audio, might be something similar?  Something interesting I noticed was the comment on the voice selections available stating no street names, implying the system supports it and simply another voice file could be available to make it all work? There is an update option in the navigation menu that when selected makes the 'USB' ready for update (from naviextras), now I just need to find the mentioned USB stick and chuck some voice files on 😜

I am not getting responses from my dealer or customer service on a number of niggling issues 😒

[marty62]

I also have no voice warnings, another problem I have is when I "disable" a particular warning both visual and sound, ie: school zone, they still appear on the screen, all I see is yellow signs all over the map. I personally am disappointed with the whole radio, gps and bluetooth system. I wrongly assumed that the bluetooth would have voice control, as I have stated in another thread I do not consider the bluetooth system in this car hands free, as I need to use one hand and take my eyes off the road to either make or take a call, but as I said, my error for not asking enough ??. Another minor annoyance is that the gps does not give a speed indication like portable units do. Those that have the GPS did you get your "map care" case when you took delivery of your car??

[Phil №❶]

Aftermarket GPS seems to be winning this topic hands down. Definitely not worth the money IMO 

[jimmy_s]

I have logged a call directly with Hyundai, they said they would get back to me next week. I will keep you posted.

Jim.

[Doggie 1]

I fail to see why they can't update these new GPS units with the latest software to incorporate all of the latest technology.

[Phil №❶]

They probably can, they choose not to. 

[marty62]

I have logged a call directly with Hyundai, they said they would get back to me next week. I will keep you posted.

Jim.

look forward to your updates Jim, are u able to disable the school crossings and others all together so they dont appear, cheers

[marty62]

Aftermarket GPS seems to be winning this topic hands down. Definitely not worth the money IMO 

Problem is it is standard on two out of the 3 models available in Australia. Hard to avoid if you like that particular model

[Phil №❶]

Very good point, I forgot about that   

[Dazzler]

Aftermarket GPS seems to be winning this topic hands down. Definitely not worth the money IMO 

Problem is it is standard on two out of the 3 models available in Australia. Hard to avoid if you like that particular model

Yeah, but you can just enjoy the reversing camera and audio parts and add your own good aftermarket GPS for under $200 (Garman, Tom Tom or Navman) 

[jimmy_s]

Aftermarket GPS seems to be winning this topic hands down. Definitely not worth the money IMO 

Problem is it is standard on two out of the 3 models available in Australia. Hard to avoid if you like that particular model

So I suspect by way of numbers about 40% of the new i30s they sell (and they are selling alot), I am pleased it is a general problem, the likely hodd of Hyundai to react at a suppliers level is very high.

I suggest bypassing the dealers. Thay are in the dark on this.

Jim.

[i30premy]

Have just had 1 month service done yesterday, mentioned that maps were >18 months out of date, stated that map upgrade was to be done as part of service.

Checked GPS before leaving dealer, our street still not listed (& it's been signposted since Oct 2010). Mentioned it to service chaps, they suggested to contact iCare - which I'll do.

[jimmy_s]

Have just had 1 month service done yesterday, mentioned that maps were >18 months out of date, stated that map upgrade was to be done as part of service.

Checked GPS before leaving dealer, our street still not listed (& it's been signposted since Oct 2010). Mentioned it to service chaps, they suggested to contact iCare - which I'll do.

If you go to the Help Section you will find the version, I have December 2011, pretty poor give the car was built well after that date.
 

[Dazzler]

Have just had 1 month service done yesterday, mentioned that maps were >18 months out of date, stated that map upgrade was to be done as part of service.

Checked GPS before leaving dealer, our street still not listed (& it's been signposted since Oct 2010). Mentioned it to service chaps, they suggested to contact iCare - which I'll do.

If you go to the Help Section you will find the version, I have December 2011, pretty poor give the car was built well after that date.

Maybe it only gets updated once a year in December 

[jimmy_s]

Have just had 1 month service done yesterday, mentioned that maps were >18 months out of date, stated that map upgrade was to be done as part of service.

Checked GPS before leaving dealer, our street still not listed (& it's been signposted since Oct 2010). Mentioned it to service chaps, they suggested to contact iCare - which I'll do.

If you go to the Help Section you will find the version, I have December 2011, pretty poor give the car was built well after that date.

Maybe it only gets updated once a year in December 

Maybe, but the map distributors site has 2012Q2 for sale, I guess Hyundai could have cut a crook deal.

[jimmy_s]

I have logged a call directly with Hyundai, they said they would get back to me next week. I will keep you posted.

Jim.

look forward to your updates Jim, are u able to disable the school crossings and others all together so they dont appear, cheers

Checked this, disabled ped crossing, and the screen is still full of crossing signs.