[eye30]

A recent BBC News Magazine article looked at why home broadband in the US costs far more than most other places around the world.

In response to the article, readers have been sharing their broadband experiences. Here is a selection of their negative and positive stories.

http://www.bbc.co.uk/news/magazine-24985265

[asathorny]

For you information and Steve of course...    Last night my super fast broadband from BT dropped through the floor, I mean REALLY dropped such that web pages were takiing several minutes to load and then try to do anything like get a speed test NO BLOODY CHANCE...   This began about 5'ish and was still like that when I hit the sack around 11:30'ish.   It's back this morning, not quite as fast, but fast enough for the BT speed test to give it a green tick.

I obviously googled it and was disappointed to discover that this is not a rare event.  The complainants on the BT forums where furious with the poor response and lack of information. 

I clicked the HELP button on MY ACCOUNT and when it took me to the speed test it dismissed me stating that all was a OK.

I wanted to ask when I would get my refund as they were in dereliction of the contract and had not supplied me with either catch up TV nor internet services.   Who do I demand my refund from ?????????????????????   

I shall explore further, watch this space   

[eye30]

I've been offered this super duper fibre bb but after reading the experiences of users on the bt forum i'm resisting at the momrnt.

My current deal has another 10 months and as i seem to get a consistent 5-8  which does me..

Can watch films via web and no buffering.

[AlanHo]

I am lucky - I am on Virgin cable and get consistent download speeds in the range 47 to 62 Mbps

[asathorny]

Thanks Alan 

[eye30]

Alan, Send a few mbs up the m6 for asa

[AlanHo]

Alan, Send a few mbs up the m6 for asa

They would only get lost in spaghetti junction

[Phil №❶]

15.74 down   0.36 up   

[asathorny]

This is what I am struggling with tonight, I am not a happy camper <sigh>  I'm an old man, I don't need this agro 

[Phil №❶]

Much better speed than mine, Asa

[Dazzler]

What you complaining about ASA? I would swap! 

[asathorny]

But... but...  Phil, Dazz...

Number one I am a grumpy old man     Number two I want what I am paying for.

I know you poor sods out in the colonies get crap broadband and my heart bleeds for ya   

What do we want....   higher speed
When do we want it ... now
 
And repeat ad infinitum   

 

[Dazzler]

Fairy nuff ASA - Mine should be faster too! 

[Phil №❶]

But... but...  Phil, Dazz...

Number one I am a grumpy old man     Number two I want what I am paying for.

I know you poor sods out in the colonies get crap broadband and my heart bleeds for ya   

What do we want....   higher speed
When do we want it ... now
 
And repeat ad infinitum   

True, not good feeling ripped off.

Alan seems happy with his Virgin setup, why don't you see if you can find one swap providers. 

[rustynutz]

[diablo]

I can't really complain about my ADSL 2 connection, it does everything I want, can play HD stuff in real time. I probably helps that I'm the only one using it.



Don't have fibre round here yet but cable runs past my house. Don't need either as yet.

Just watching the cricket via internet, Aussies now 100-5. 

[Dazzler]

That's not a bad speed for where you are Rusty (twice as good as ours)

[asathorny]

But... but...  Phil, Dazz...

Number one I am a grumpy old man     Number two I want what I am paying for.

I know you poor sods out in the colonies get crap broadband and my heart bleeds for ya   

What do we want....   higher speed
When do we want it ... now
 
And repeat ad infinitum   

True, not good feeling ripped off.

Alan seems happy with his Virgin setup, why don't you see if you can find one swap providers. 

Oh Phil I'd love a virgin, I wouldn't wear a suicide vest for one though....    Oh ya mean Richard Virgin...  Nah it was a one off 'I hope'....   I now believe they throttled me back, I was running two TV boxes and some other stuff, oh I dunno really.
Bottom line is, when my time is done I will be making the call saying I can get a better deal elsewhere and see what they offer at customer retentions.  As it is I get their sports channels so I am ok for now   

[Aussie Keith]

Yes I'd feel ripped off too. Wait, I do feel ripped off. We pay a premium for this sort of rubbish here.