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As He states,plugs should have been changed at 36 months and as all warranty books state,36 months or 45,000 klms,WHICHEVER comes first ...
That's my point too.
It's assumed by Hy that you will do the distances stated in the service schedule at the appropriate time.So @ 36 months they will treat your car as having traveled 45k kms. Based on that logic, plugs should have been replaced.It's hard to stay in warranty if you don't drive very often.
Is the Aus service book the same as Shambles ?
It will make no difference if you do low or high mileage, The only time it will make a difference is when you have a warranty that covers mileage and years. So if your warranty is say for 3 years and 100k and you did 100k in 2 years then your warranty would of expired when hitting the 100k, if your a low mileage user you have no problems just get it serviced on time intervals
Quote from: Johnno on April 28, 2015, 11:20:46It will make no difference if you do low or high mileage, The only time it will make a difference is when you have a warranty that covers mileage and years. So if your warranty is say for 3 years and 100k and you did 100k in 2 years then your warranty would of expired when hitting the 100k, if your a low mileage user you have no problems just get it serviced on time intervalsI disagree,Why would I be interested in servicing at time intervals, when (for some items), such as spark plugs, the car hasn't done even half of the required work.
If we interpret the words in Judy's book as written, going on the facts I see no reasonable reason the claim could be turned down.If this was my car I would be:1) taking the issue up with Hyundai Customer Services. 2) If still refused I would ask to follow their complaints procedure. 3) If still refused I would take legal recourse.My opinion is that the dealer should be making this argument to Hyundai in a forthright manner.
Quote from: Phil №❶ on April 28, 2015, 11:25:47Quote from: Johnno on April 28, 2015, 11:20:46It will make no difference if you do low or high mileage, The only time it will make a difference is when you have a warranty that covers mileage and years. So if your warranty is say for 3 years and 100k and you did 100k in 2 years then your warranty would of expired when hitting the 100k, if your a low mileage user you have no problems just get it serviced on time intervalsI disagree,Why would I be interested in servicing at time intervals, when (for some items), such as spark plugs, the car hasn't done even half of the required work. Phil your not, its what ever comes first.Example....... look at Alans Kia booklet spark plug renewal = 24 months or 40k.....He's coming up to his 24 month service but he as only covered 20k, the spark plugs will have to be changed regardless of the mileage covered as it states "which ever comes first" 24months or 40K
Quote from: Phil №❶ on April 28, 2015, 11:25:47Quote from: Johnno on April 28, 2015, 11:20:46It will make no difference if you do low or high mileage, The only time it will make a difference is when you have a warranty that covers mileage and years. So if your warranty is say for 3 years and 100k and you did 100k in 2 years then your warranty would of expired when hitting the 100k, if your a low mileage user you have no problems just get it serviced on time intervalsI disagree,Why would I be interested in servicing at time intervals, when (for some items), such as spark plugs, the car hasn't done even half of the required work. Phil your not, its what ever comes first.Example....... look at Alans Kia booklet spark plug renewal = 24 months or 40k.....He's coming up to his 24 month service but he as only covered 20k, the spark plugs will have to be changed regardless of the mileage covered as it states "which ever comes first" 24months or 40K same applies to warranty on some manufactures, some give mileage and years, heres a example below read a couple of paragraph down. Lifetime warranty or 100000 miles which ever comes first 100,000 mile Lifetime Warranty | Terms & conditions - Vauxhall Motors UK
Quote from: Johnno on April 28, 2015, 11:40:18Quote from: Phil №❶ on April 28, 2015, 11:25:47Quote from: Johnno on April 28, 2015, 11:20:46It will make no difference if you do low or high mileage, The only time it will make a difference is when you have a warranty that covers mileage and years. So if your warranty is say for 3 years and 100k and you did 100k in 2 years then your warranty would of expired when hitting the 100k, if your a low mileage user you have no problems just get it serviced on time intervalsI disagree,Why would I be interested in servicing at time intervals, when (for some items), such as spark plugs, the car hasn't done even half of the required work. Phil your not, its what ever comes first.Example....... look at Alans Kia booklet spark plug renewal = 24 months or 40k.....He's coming up to his 24 month service but he as only covered 20k, the spark plugs will have to be changed regardless of the mileage covered as it states "which ever comes first" 24months or 40K But Phil begrudges that, as he has to pay for their replacement when they still have plenty of life/use left...
I have gotten out both service books from Bruce and Cyril(as I kept his)haven't got time tonight but both have in the service passport to change the spark plugs 45k or 36 mths which ever comes first.also made a few phone calls today and the manuals I was given with our two are the ones issued from 2009 till 2012 for Australian Hyundai's,
Somebody is telling fibs..... But, Judy's maintenance book does clearly state 40,000 km, without a time frame.It is not up to the consumer to interprate what Hyundai mean, or to contact them asking if maybe they've changed the conditions recently.If it says 40,000km and the car has done less, then Hyundai should cover it, not refer to conditions that aren't mentioned in the only written information readily available for the consumer.Just my take on it.