i30 Owners Club

Warranty issue

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Offline Rabbieboy

  • 1st Gear
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    • Posts: 1

    • gb United Kingdom

I bought a 2 year old I30 with remainder of manufacturer’s warranty and paid for an extra year.
My issue with Arnold Clark is rear o/s door now doesn’t open from inside. The garage said if it isn’t covered by warranty then they will charge a £90 investigation fee! If it stopped working under warranty I assumed it would be covered!! I initially had problems just after buying car: door handles sticking open from outside and they were repaired.
I also have a Renault Captur and with MOT got an advisory saying front n/s fog light was inoperative, so I booked it in NEXT day to have bulb replaced. That morning I checked light and it worked, as well as when turning corner. I phoned Arnold Clark and told them that and their response was if they found it working they’d charge me that £90 fee. Both cars were bought from adjacent garages in Stirling. Not happy, and bulb has been fine!
  • 2017 I30 Diesel


Offline mickd

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    • Posts: 4,301

    • au Australia
      Tura Beach ( Deep Deep South Coast) NSW
Warranty is warranty - is this place a Hyundai dealer ?
  • 4/18 Kona H/lndr 1.6T 7dct & 2/18 DM5 Santa Fe H/lndr 2.2 6sp (9/16 Active X)


Offline eye30

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  • HOS BOSS
    • Posts: 27,382

    • england England
      Wirral

  • Wirral, UK. - 1.4 Petrol Active - Aqua Blue
What reason did they say not covered by warranty?




  • 1.4 Petrol Active I'm no expert, so please correct me if


Offline Dazzler

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  • Laughter is the best medicine...
    • Posts: 67,423

    • au Australia
      Devonport Tasmania

  • Best Car Forum on the Net
 :wlcome01:

Tell them they are dreaming! It has to be warranty related so I'd say go ahead. I'd like to see them come up with a reason why it wasn't.  :crazy1:
  • 2021 MG PHEV ( had 4 x i30 plus a Getz an Elantra and a Tucson)


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